TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from Thanks Turbo Tax, you guys are Totally Awesome! Turbo Tax makes it so easy for their clients, Turbo does all the work
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for several years and they have offered great customer service. Was on the phone with Brittany today and she was very helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome This experience with Turbo tax is so easy. If you have to pause and resume later, it picks up right where you stopped.
Date published: 2021-02-23
Rated 4 out of 5 by from looks and feels great had to go backwards a few times to correct refund amount(which suddenly added the stimulus payment to the correct refund amount ,otherwise great
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and user friendly! I've used Turbo tax for almost a decade. It is my go-to every year and worth every penny.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Good in some ways. Heather was excellent in staying with me to the end. She kept my stress level down. Never have had this many issues but first time I have had to file state taxes in 8 years.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Always dread doing our taxes but TurboTax makes it so easy and if we have a question their helpful tax aids are willing to help fix any issues.
Date published: 2021-02-23
Rated 5 out of 5 by from Trustworthy Used it for 4 years. Trustworthy . Takes care of even stock market investments
Date published: 2021-02-23
Rated 5 out of 5 by from Fantastic Turbo Tax really helps when you do taxes. Recommend
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax is a disappointment this year. I had several questions, but had no way to access help. The program continually asked me to furnish an ID and a password, neither of which I established prior to filling out the tax returns and sending them. I was charged for an electronic transfer to file our state return, and after the charge was made on my AmEx, the program said we could not file electronically. I've spent an hour trying to get your company to help me reverse that charge......only to be stymied by the user ID and password.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thanks Turbo Tax, you guys are Totally Awesome! Turbo Tax makes it so easy for their clients, Turbo does all the work
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for several years and they have offered great customer service. Was on the phone with Brittany today and she was very helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome This experience with Turbo tax is so easy. If you have to pause and resume later, it picks up right where you stopped.
Date published: 2021-02-23
Rated 4 out of 5 by from looks and feels great had to go backwards a few times to correct refund amount(which suddenly added the stimulus payment to the correct refund amount ,otherwise great
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and user friendly! I've used Turbo tax for almost a decade. It is my go-to every year and worth every penny.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Good in some ways. Heather was excellent in staying with me to the end. She kept my stress level down. Never have had this many issues but first time I have had to file state taxes in 8 years.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Always dread doing our taxes but TurboTax makes it so easy and if we have a question their helpful tax aids are willing to help fix any issues.
Date published: 2021-02-23
Rated 5 out of 5 by from Trustworthy Used it for 4 years. Trustworthy . Takes care of even stock market investments
Date published: 2021-02-23
Rated 5 out of 5 by from Fantastic Turbo Tax really helps when you do taxes. Recommend
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax is a disappointment this year. I had several questions, but had no way to access help. The program continually asked me to furnish an ID and a password, neither of which I established prior to filling out the tax returns and sending them. I was charged for an electronic transfer to file our state return, and after the charge was made on my AmEx, the program said we could not file electronically. I've spent an hour trying to get your company to help me reverse that charge......only to be stymied by the user ID and password.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12330