TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from good product but pricing practices feel shady I kept noticing price increases and had to backtrack to figure out where it was added. I ended up paying $108, which is not an unreasonable price IMO. But I don't remember signing up for the "premier" service and felt that it's far too easy to add cost (e.g. constantly getting prompted to add MAX or the 44 $ to pay with refund). Pricing is not transparent like it used to be. Next year I might look elsewhere.
Date published: 2022-02-27
Rated 5 out of 5 by from Thank you Turbotax! You are so convenient, thanks a ton. This was fourteen characters too short.
Date published: 2022-02-27
Rated 4 out of 5 by from Always easy to use I have been with them for 7 years now and they are just so easy and convenient. The only downside is now you have to buy a premium filing option in order to pay with your tax return to file. Before it was free and that was awesome. So I was kind of bummed this year to see that has changed.
Date published: 2022-02-27
Rated 2 out of 5 by from It’s not a free file I wish I could’ve opted out of the option to pay with my refund but it would not allow me to do so, oh well lost $39.00 but at least my taxes will finally and hopefully be accepted.
Date published: 2022-02-27
Rated 5 out of 5 by from So EaSy! Turbo Tax was easy to follow and understand. Would recommend using it.
Date published: 2022-02-27
Rated 5 out of 5 by from LONG TIME TURBO TAX USER I really appreciate Turbo Tax. The company really helps with assisting with tax credits and deductions.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is GREAT ! My experience with Turbo Tax was awesome, I spoke with an expert and they helped me in the best way possible.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome and saves a lot of time. I am pleased because when I went to efile, it was originally rejected. Turbo tax notified me it was rejected because the EIN for one of my employers was incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by from Great tax service First time filing, went well, easy. Live help answered all my questions. Thank you Ansari
Date published: 2022-02-27
Rated 5 out of 5 by from Thanks TurboTax! Stressful, but better with TT! Really nice to have things pre-populated from last year.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from good product but pricing practices feel shady I kept noticing price increases and had to backtrack to figure out where it was added. I ended up paying $108, which is not an unreasonable price IMO. But I don't remember signing up for the "premier" service and felt that it's far too easy to add cost (e.g. constantly getting prompted to add MAX or the 44 $ to pay with refund). Pricing is not transparent like it used to be. Next year I might look elsewhere.
Date published: 2022-02-27
Rated 5 out of 5 by from Thank you Turbotax! You are so convenient, thanks a ton. This was fourteen characters too short.
Date published: 2022-02-27
Rated 4 out of 5 by from Always easy to use I have been with them for 7 years now and they are just so easy and convenient. The only downside is now you have to buy a premium filing option in order to pay with your tax return to file. Before it was free and that was awesome. So I was kind of bummed this year to see that has changed.
Date published: 2022-02-27
Rated 2 out of 5 by from It’s not a free file I wish I could’ve opted out of the option to pay with my refund but it would not allow me to do so, oh well lost $39.00 but at least my taxes will finally and hopefully be accepted.
Date published: 2022-02-27
Rated 5 out of 5 by from So EaSy! Turbo Tax was easy to follow and understand. Would recommend using it.
Date published: 2022-02-27
Rated 5 out of 5 by from LONG TIME TURBO TAX USER I really appreciate Turbo Tax. The company really helps with assisting with tax credits and deductions.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is GREAT ! My experience with Turbo Tax was awesome, I spoke with an expert and they helped me in the best way possible.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome and saves a lot of time. I am pleased because when I went to efile, it was originally rejected. Turbo tax notified me it was rejected because the EIN for one of my employers was incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by from Great tax service First time filing, went well, easy. Live help answered all my questions. Thank you Ansari
Date published: 2022-02-27
Rated 5 out of 5 by from Thanks TurboTax! Stressful, but better with TT! Really nice to have things pre-populated from last year.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12329