TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
ben696 from
good product but pricing practices feel shady
I kept noticing price increases and had to backtrack to figure out where it was added. I ended up paying $108, which is not an unreasonable price IMO. But I don't remember signing up for the "premier" service and felt that it's far too easy to add cost (e.g. constantly getting prompted to add MAX or the 44 $ to pay with refund). Pricing is not transparent like it used to be. Next year I might look elsewhere.
Date published: 2022-02-27
Rated 5 out of 5 by
JakeNuuub from
Thank you Turbotax!
You are so convenient, thanks a ton. This was fourteen characters too short.
Date published: 2022-02-27
Rated 4 out of 5 by
ABk1990 from
Always easy to use
I have been with them for 7 years now and they are just so easy and convenient. The only downside is now you have to buy a premium filing option in order to pay with your tax return to file. Before it was free and that was awesome. So I was kind of bummed this year to see that has changed.
Date published: 2022-02-27
Rated 2 out of 5 by
Shelby00 from
It’s not a free file
I wish I could’ve opted out of the option to pay with my refund but it would not allow me to do so, oh well lost $39.00 but at least my taxes will finally and hopefully be accepted.
Date published: 2022-02-27
Rated 5 out of 5 by
Tracymz from
So EaSy!
Turbo Tax was easy to follow and understand. Would recommend using it.
Date published: 2022-02-27
Rated 5 out of 5 by
Stephalicia from
LONG TIME TURBO TAX USER
I really appreciate Turbo Tax. The company really helps with assisting with tax credits and deductions.
Date published: 2022-02-27
Rated 5 out of 5 by
Dmil97 from
Turbo Tax is GREAT !
My experience with Turbo Tax was awesome, I spoke with an expert and they helped me in the best way possible.
Date published: 2022-02-27
Rated 5 out of 5 by
ruqruq from
Turbo Tax is awesome and saves a lot of time.
I am pleased because when I went to efile, it was originally rejected. Turbo tax notified me it was rejected because the EIN for one of my employers was incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by
Nett01 from
Great tax service
First time filing, went well, easy. Live help answered all my questions. Thank you Ansari
Date published: 2022-02-27
Rated 5 out of 5 by
JonEdZ from
Thanks TurboTax!
Stressful, but better with TT! Really nice to have things pre-populated from last year.
All TurboTax® Offerings Reviews - Page 12329
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
ben696 from
good product but pricing practices feel shady
I kept noticing price increases and had to backtrack to figure out where it was added. I ended up paying $108, which is not an unreasonable price IMO. But I don't remember signing up for the "premier" service and felt that it's far too easy to add cost (e.g. constantly getting prompted to add MAX or the 44 $ to pay with refund). Pricing is not transparent like it used to be. Next year I might look elsewhere.
Date published: 2022-02-27
Rated 5 out of 5 by
JakeNuuub from
Thank you Turbotax!
You are so convenient, thanks a ton. This was fourteen characters too short.
Date published: 2022-02-27
Rated 4 out of 5 by
ABk1990 from
Always easy to use
I have been with them for 7 years now and they are just so easy and convenient. The only downside is now you have to buy a premium filing option in order to pay with your tax return to file. Before it was free and that was awesome. So I was kind of bummed this year to see that has changed.
Date published: 2022-02-27
Rated 2 out of 5 by
Shelby00 from
It’s not a free file
I wish I could’ve opted out of the option to pay with my refund but it would not allow me to do so, oh well lost $39.00 but at least my taxes will finally and hopefully be accepted.
Date published: 2022-02-27
Rated 5 out of 5 by
Tracymz from
So EaSy!
Turbo Tax was easy to follow and understand. Would recommend using it.
Date published: 2022-02-27
Rated 5 out of 5 by
Stephalicia from
LONG TIME TURBO TAX USER
I really appreciate Turbo Tax. The company really helps with assisting with tax credits and deductions.
Date published: 2022-02-27
Rated 5 out of 5 by
Dmil97 from
Turbo Tax is GREAT !
My experience with Turbo Tax was awesome, I spoke with an expert and they helped me in the best way possible.
Date published: 2022-02-27
Rated 5 out of 5 by
ruqruq from
Turbo Tax is awesome and saves a lot of time.
I am pleased because when I went to efile, it was originally rejected. Turbo tax notified me it was rejected because the EIN for one of my employers was incorrect.
Date published: 2022-02-27
Rated 5 out of 5 by
Nett01 from
Great tax service
First time filing, went well, easy. Live help answered all my questions. Thank you Ansari
Date published: 2022-02-27
Rated 5 out of 5 by
JonEdZ from
Thanks TurboTax!
Stressful, but better with TT! Really nice to have things pre-populated from last year.
All TurboTax® Offerings Reviews - Page 12329
Date published: 2022-02-27