TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great I thought Turbo tax it was great. I would recommend to friends.
Date published: 2021-02-16
Rated 4 out of 5 by from Convenient Online Service Turbotax online made it extremely quick and painless to file my simple tax returns. My favorite feature is the photo to form fill in for W-2's. My only complaint is that when you accidentally upgrade your services, it's impossible to undo and downgrade. The only way to not upgrade is by starting completely over or creating a new account. Overall, I am very grateful for the service and ease of filing!
Date published: 2021-02-16
Rated 2 out of 5 by from Was supposed to be free An agent (Christopher ) took command of my PC to try to help me. Could not really. Finally hung up on me , never called me back
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy and accurate I've been using Turbo Tax for the last several years and I've found their service to be extremely helpful and easy to use. It you can't understand something, look it up under their search library, or talk to a professional who can help you through each individual process. And, if you're afraid of getting audited doing it yourself, you can purchase audit protection as well. I would highly recommend this to anyone who doesn't want to spend major money at HR Block or other professional tax prep services.
Date published: 2021-02-16
Rated 5 out of 5 by from Did a compare ... I did my taxes on two programs. H&R Block's Online version and this one, Turbo Tax Online Deluxe, and this one was by far (in my opinion), much easier to follow, provided helpful explanations for things that the other software took for granted, and was a breeze to complete. Thank you for making this process easy for everyone.
Date published: 2021-02-16
Rated 2 out of 5 by from Had to redo my taxes muliple times initially the taxes are calculated correctly, however when starting state tax, the federal amount got changed. The refund and income got changed. I had re type the values and start over. last year was good the things were right first time. Still like the product, not sure what was the bug with 2021
Date published: 2021-02-16
Rated 5 out of 5 by from First time filing a form 1065 was great Turbo Tax really makes the complicated stuff less daunting.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax makes doing taxes so easy! Especially this year. I have been using TurboTax for about 8 years. Usually things are pretty straightforward, but I like that TurboTax keeps me organized and on track. This year I had sold a home and had to deal with the whole capital gains thing, and I was so glad to have every item explained and could walk through it easily.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is a great tool for filing taxes! For the last couple of years, I have been able to successfully file my taxes through TurboTax. It has been an stress-free transition each year and I would highly recommend this to anyone.
Date published: 2021-02-16
Rated 5 out of 5 by from So easy to use. How easy and stress free it is to use Turbo tax. Sold stock and our primary residence in 2020. Turbo Tax walked us through each step.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great I thought Turbo tax it was great. I would recommend to friends.
Date published: 2021-02-16
Rated 4 out of 5 by from Convenient Online Service Turbotax online made it extremely quick and painless to file my simple tax returns. My favorite feature is the photo to form fill in for W-2's. My only complaint is that when you accidentally upgrade your services, it's impossible to undo and downgrade. The only way to not upgrade is by starting completely over or creating a new account. Overall, I am very grateful for the service and ease of filing!
Date published: 2021-02-16
Rated 2 out of 5 by from Was supposed to be free An agent (Christopher ) took command of my PC to try to help me. Could not really. Finally hung up on me , never called me back
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy and accurate I've been using Turbo Tax for the last several years and I've found their service to be extremely helpful and easy to use. It you can't understand something, look it up under their search library, or talk to a professional who can help you through each individual process. And, if you're afraid of getting audited doing it yourself, you can purchase audit protection as well. I would highly recommend this to anyone who doesn't want to spend major money at HR Block or other professional tax prep services.
Date published: 2021-02-16
Rated 5 out of 5 by from Did a compare ... I did my taxes on two programs. H&R Block's Online version and this one, Turbo Tax Online Deluxe, and this one was by far (in my opinion), much easier to follow, provided helpful explanations for things that the other software took for granted, and was a breeze to complete. Thank you for making this process easy for everyone.
Date published: 2021-02-16
Rated 2 out of 5 by from Had to redo my taxes muliple times initially the taxes are calculated correctly, however when starting state tax, the federal amount got changed. The refund and income got changed. I had re type the values and start over. last year was good the things were right first time. Still like the product, not sure what was the bug with 2021
Date published: 2021-02-16
Rated 5 out of 5 by from First time filing a form 1065 was great Turbo Tax really makes the complicated stuff less daunting.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax makes doing taxes so easy! Especially this year. I have been using TurboTax for about 8 years. Usually things are pretty straightforward, but I like that TurboTax keeps me organized and on track. This year I had sold a home and had to deal with the whole capital gains thing, and I was so glad to have every item explained and could walk through it easily.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is a great tool for filing taxes! For the last couple of years, I have been able to successfully file my taxes through TurboTax. It has been an stress-free transition each year and I would highly recommend this to anyone.
Date published: 2021-02-16
Rated 5 out of 5 by from So easy to use. How easy and stress free it is to use Turbo tax. Sold stock and our primary residence in 2020. Turbo Tax walked us through each step.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12325