TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Scummy Added Fees TurboTax is extremely easy and simple... until payment. They make it as hard as possible to pay what you should (free or $40 federal.) They auto-enroll you in Deluxe and PRO MAX options. Shady practices.
Date published: 2021-02-15
Rated 5 out of 5 by from Absolutely great. Thanks so much. Great service. Appreciate this free service. Thank you.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is great and easy They help me file my taxes step by step. It was very easy for me. This my secoond time filling and I used them both times.
Date published: 2021-02-15
Rated 5 out of 5 by from EASY EASY, BUT TAKES A LITTLE TIME. I KNOW ITS DONE RIGHT.
Date published: 2021-02-15
Rated 5 out of 5 by from When filing always use TurboTax TurboTax is fast and easy to use, and did I mention its FREE!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax Experience User friendly and CPA guidance was professional and knowledgeable.
Date published: 2021-02-15
Rated 5 out of 5 by from Always the way to go I have used Turbo Tax in the past. I actually worked for them years ago. They truly care about the security of you taxes. The program is so easy to use, it walks you right through even the most difficult tax situations. One of the most scariest things in life can be doing your taxes, and the most costly. Not only does the program make it easy but it also can save you hundreds of dollars to file your taxes. Every year they improve the program. Customer service tries very hard to help solve every problem. I will always use TurboTax to file my taxes.
Date published: 2021-02-15
Rated 5 out of 5 by from great. easy to use great. easy to use. answered all question. frustration level low
Date published: 2021-02-15
Rated 4 out of 5 by from Awesome with some unnecessary features I have used TurboTax for several years and have had no complaints until this year. The base product is great, but the "live" help took too long, did not appear to have any familiarity with the software, and was unable to provide any sort of substantive help. Still a great product, but I would stick with the basic version.
Date published: 2021-02-15
Rated 5 out of 5 by from YEAH! TURBOTAX! I had numerous questions and they knew the answers to all of them.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12318
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Scummy Added Fees TurboTax is extremely easy and simple... until payment. They make it as hard as possible to pay what you should (free or $40 federal.) They auto-enroll you in Deluxe and PRO MAX options. Shady practices.
Date published: 2021-02-15
Rated 5 out of 5 by from Absolutely great. Thanks so much. Great service. Appreciate this free service. Thank you.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is great and easy They help me file my taxes step by step. It was very easy for me. This my secoond time filling and I used them both times.
Date published: 2021-02-15
Rated 5 out of 5 by from EASY EASY, BUT TAKES A LITTLE TIME. I KNOW ITS DONE RIGHT.
Date published: 2021-02-15
Rated 5 out of 5 by from When filing always use TurboTax TurboTax is fast and easy to use, and did I mention its FREE!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax Experience User friendly and CPA guidance was professional and knowledgeable.
Date published: 2021-02-15
Rated 5 out of 5 by from Always the way to go I have used Turbo Tax in the past. I actually worked for them years ago. They truly care about the security of you taxes. The program is so easy to use, it walks you right through even the most difficult tax situations. One of the most scariest things in life can be doing your taxes, and the most costly. Not only does the program make it easy but it also can save you hundreds of dollars to file your taxes. Every year they improve the program. Customer service tries very hard to help solve every problem. I will always use TurboTax to file my taxes.
Date published: 2021-02-15
Rated 5 out of 5 by from great. easy to use great. easy to use. answered all question. frustration level low
Date published: 2021-02-15
Rated 4 out of 5 by from Awesome with some unnecessary features I have used TurboTax for several years and have had no complaints until this year. The base product is great, but the "live" help took too long, did not appear to have any familiarity with the software, and was unable to provide any sort of substantive help. Still a great product, but I would stick with the basic version.
Date published: 2021-02-15
Rated 5 out of 5 by from YEAH! TURBOTAX! I had numerous questions and they knew the answers to all of them.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12318