TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Turbo tax too confusing State rejected. When I review you say everything is okay. Do not know what else to do but refill as instructed
Date published: 2022-02-16
Rated 4 out of 5 by from Good Product! I had a good experience. My problem was navigating to file federal due to not being able to file state. My issue was resolved with the help of customer service. Thanks again Latasha!
Date published: 2022-02-16
Rated 5 out of 5 by from very easy I did speak with a turbo tax expert about a 1099 that turbo tax carried over from the previous years return and it did not apply to the current years return. I didn't know how to get rid of it, but the turbo tax expert was great and we took care of the problem in less than 5 minutes
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is very user friendly! I sold some stocks for the first time in years. Turbo Tax was easier to use was and was able to import all my information from my trading company! Done and Done!
Date published: 2022-02-16
Rated 1 out of 5 by from What a pain for those living abroad They have no flexibility for people with foreign addresses. Very very frustrating - used almost 2 hours to do our teenager's taxes for a brief summer job.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax very trustworthy Good web and very trustworthy this my second year filing my taxes with them thank you TurboTax God bkess
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome Very informative and easy learned a great deal about filing taxes
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is a smooth process! I am a recurring Turbo Tax customer, going on 8 years this year and I have never had an issue with their program. Such a smooth process and self-explanatory from start to finish. It is so easy, if you can read, you can also use Turbo Tax. This year was different as I had some life changing events and had to use the LIVE agent option for questions and I must say, the experience was amazing! The live CPA agent, Mikayah, was very helpful, professional, understanding, and friendly that helped me be at ease. Being able to screen share was a great option to have. The time to have someone call me back was less than 5 minutes and I was very impressed. Thank you Turbo Tax and see you next year!
Date published: 2022-02-16
Rated 4 out of 5 by from Great Turbotax did a great job of walking me through filing my taxes
Date published: 2022-02-16
Rated 5 out of 5 by from The bomb.com easy peasy love it baby and I will spread the word
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12318
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax too confusing State rejected. When I review you say everything is okay. Do not know what else to do but refill as instructed
Date published: 2022-02-16
Rated 4 out of 5 by from Good Product! I had a good experience. My problem was navigating to file federal due to not being able to file state. My issue was resolved with the help of customer service. Thanks again Latasha!
Date published: 2022-02-16
Rated 5 out of 5 by from very easy I did speak with a turbo tax expert about a 1099 that turbo tax carried over from the previous years return and it did not apply to the current years return. I didn't know how to get rid of it, but the turbo tax expert was great and we took care of the problem in less than 5 minutes
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is very user friendly! I sold some stocks for the first time in years. Turbo Tax was easier to use was and was able to import all my information from my trading company! Done and Done!
Date published: 2022-02-16
Rated 1 out of 5 by from What a pain for those living abroad They have no flexibility for people with foreign addresses. Very very frustrating - used almost 2 hours to do our teenager's taxes for a brief summer job.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax very trustworthy Good web and very trustworthy this my second year filing my taxes with them thank you TurboTax God bkess
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome Very informative and easy learned a great deal about filing taxes
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is a smooth process! I am a recurring Turbo Tax customer, going on 8 years this year and I have never had an issue with their program. Such a smooth process and self-explanatory from start to finish. It is so easy, if you can read, you can also use Turbo Tax. This year was different as I had some life changing events and had to use the LIVE agent option for questions and I must say, the experience was amazing! The live CPA agent, Mikayah, was very helpful, professional, understanding, and friendly that helped me be at ease. Being able to screen share was a great option to have. The time to have someone call me back was less than 5 minutes and I was very impressed. Thank you Turbo Tax and see you next year!
Date published: 2022-02-16
Rated 4 out of 5 by from Great Turbotax did a great job of walking me through filing my taxes
Date published: 2022-02-16
Rated 5 out of 5 by from The bomb.com easy peasy love it baby and I will spread the word
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12318