TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Even a dummy can do taxes now! TurboTax takes the pain out of filing taxes. Way to go, Thanks!
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX WAS GREAT TURBO TAX WAS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and Easy Turbotax was very helpful replied within seconds when and if I needed help most definitely filing with them next year
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to navigate! It’s been a tough time still TurboTax does a great job
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Great Turbo Tax Expert was informative and professional.
Date published: 2021-02-24
Rated 5 out of 5 by from Getting easier every year! Been using TT on and off for over 20 years. About 7 years this last stretch. Usability is excellent.
Date published: 2021-02-24
Rated 1 out of 5 by from turbo tax sucks no one i talked to had immediate answers i hated when they referred to "articles" constantly. Not knowlegeable!!!!
Date published: 2021-02-24
Rated 1 out of 5 by from Turbotax is misleading and inefficient Very misleading on prices, discounts, services offered and efficiency. Would not have paid so much for this service had I known it would be so inconvenient. Shame on me for trusting turbotax, again!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is great Great experience working with turbotax fast and easy
Date published: 2021-02-24
Rated 3 out of 5 by from Awesome!!! except for predatory processing fee TurboTax is a fantastic software platform that allows millions of users to feel confident with their taxes. It's quick, easy, convenient, and stores information from previous years, which helps support the first three superlatives given in this sentence. I have no immediate plans to stop using TurboTax and recommend it to all. I need to give a 3-star review for two reasons. A three-star review is more likely to be considered, especially with this character count. The main reason, however, is the lack of warning or detail about the $40 processing fee. A big pull for TurboTax is the easy-to-use-UI, so it's quite disingenuous that this additional fee is being intentionally underemphasized on the page... especially in relation to the other fees for upgraded TurboTax filing packages. Please add significantly more warning about the $40 processing fee that occurs if you decide to use your tax refund to pay for a Deluxe or other upgraded model. Currently, you guys know what you're doing, and know it's not right.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Even a dummy can do taxes now! TurboTax takes the pain out of filing taxes. Way to go, Thanks!
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX WAS GREAT TURBO TAX WAS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and Easy Turbotax was very helpful replied within seconds when and if I needed help most definitely filing with them next year
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to navigate! It’s been a tough time still TurboTax does a great job
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Great Turbo Tax Expert was informative and professional.
Date published: 2021-02-24
Rated 5 out of 5 by from Getting easier every year! Been using TT on and off for over 20 years. About 7 years this last stretch. Usability is excellent.
Date published: 2021-02-24
Rated 1 out of 5 by from turbo tax sucks no one i talked to had immediate answers i hated when they referred to "articles" constantly. Not knowlegeable!!!!
Date published: 2021-02-24
Rated 1 out of 5 by from Turbotax is misleading and inefficient Very misleading on prices, discounts, services offered and efficiency. Would not have paid so much for this service had I known it would be so inconvenient. Shame on me for trusting turbotax, again!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is great Great experience working with turbotax fast and easy
Date published: 2021-02-24
Rated 3 out of 5 by from Awesome!!! except for predatory processing fee TurboTax is a fantastic software platform that allows millions of users to feel confident with their taxes. It's quick, easy, convenient, and stores information from previous years, which helps support the first three superlatives given in this sentence. I have no immediate plans to stop using TurboTax and recommend it to all. I need to give a 3-star review for two reasons. A three-star review is more likely to be considered, especially with this character count. The main reason, however, is the lack of warning or detail about the $40 processing fee. A big pull for TurboTax is the easy-to-use-UI, so it's quite disingenuous that this additional fee is being intentionally underemphasized on the page... especially in relation to the other fees for upgraded TurboTax filing packages. Please add significantly more warning about the $40 processing fee that occurs if you decide to use your tax refund to pay for a Deluxe or other upgraded model. Currently, you guys know what you're doing, and know it's not right.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12310