TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBOTAX IS GREAT TurboTax is user friendly. I highly recommend for everyone.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is Great TurboTax is very easy to use and getting answers from professionals is very easy to do.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Amazing I was having a difficult time with our taxes and The live help function was able to fix the issue which saved me thousands. I will continue to use TurboTax every year!!
Date published: 2023-02-01
Rated 3 out of 5 by from 1099-K and 8949 Sale of Personal Items Poorly Done Had a 1099-K for selling some items on ebay. Entering that was clunky with a complicated help screen that wouldn't stay open telling you to go open another form and enter blah blah blah. This should have automatically gone to the required form. Had to go through this several times until the error review was happy. Then *after* the efile was transmitted it said we had to print a transmittal form and send more info because we "elected not to report your transactions electronically on Form 8949". Never got prompted for that and would have been nice for the error review to flag that *before* the efile. Big fail on this.
Date published: 2023-02-01
Rated 5 out of 5 by from So Easy, So Thankful TurboTax saves me so much time and money, I'm so grateful for this platform.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is easy I’ve been using turbo tax by myself since I was 18 and even as a server it’s easy to figure out!
Date published: 2023-02-01
Rated 5 out of 5 by from Super quick and easy! I chatted with an expert and she was very helpful!
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Great way to file my taxes. Have been doing it for years now.
Date published: 2023-02-01
Rated 5 out of 5 by from Excellent Service My experience was wonderful! I really enjoyed working with an expert it eased my anxiety. They worked with me the whole time!
Date published: 2023-02-01
Rated 5 out of 5 by from Outstanding. James on the live service was extremely helpful! Another year filed.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1231
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOTAX IS GREAT TurboTax is user friendly. I highly recommend for everyone.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is Great TurboTax is very easy to use and getting answers from professionals is very easy to do.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Amazing I was having a difficult time with our taxes and The live help function was able to fix the issue which saved me thousands. I will continue to use TurboTax every year!!
Date published: 2023-02-01
Rated 3 out of 5 by from 1099-K and 8949 Sale of Personal Items Poorly Done Had a 1099-K for selling some items on ebay. Entering that was clunky with a complicated help screen that wouldn't stay open telling you to go open another form and enter blah blah blah. This should have automatically gone to the required form. Had to go through this several times until the error review was happy. Then *after* the efile was transmitted it said we had to print a transmittal form and send more info because we "elected not to report your transactions electronically on Form 8949". Never got prompted for that and would have been nice for the error review to flag that *before* the efile. Big fail on this.
Date published: 2023-02-01
Rated 5 out of 5 by from So Easy, So Thankful TurboTax saves me so much time and money, I'm so grateful for this platform.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is easy I’ve been using turbo tax by myself since I was 18 and even as a server it’s easy to figure out!
Date published: 2023-02-01
Rated 5 out of 5 by from Super quick and easy! I chatted with an expert and she was very helpful!
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Great way to file my taxes. Have been doing it for years now.
Date published: 2023-02-01
Rated 5 out of 5 by from Excellent Service My experience was wonderful! I really enjoyed working with an expert it eased my anxiety. They worked with me the whole time!
Date published: 2023-02-01
Rated 5 out of 5 by from Outstanding. James on the live service was extremely helpful! Another year filed.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1231