TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Your "Specialist" are not Knowledgable I called in to get help with the market place advanced tax credit. I gave her access to my computer. After a long stint on the phone and computer, The first person said she had never seen this before. Transferred me to a "manager" . After about 15 minutes, and the manager not able to correct the problem, she just left the chat! Disconnected, never called back. I am paying $311 for my taxes including LIVE HELP. Which is subpar at best.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Live I had to upgrade to Live because there was an actual error on my 1099-R form and he spotted it! I followed the form to the exact letter but there was a typo/omission on the part of the company who sent me my 1099-R. Once i filled it in with the correct information, my 1040 was fixed and I was able to efile my taxes at last!
Date published: 2021-02-23
Rated 5 out of 5 by from Student doing my taxes Turbo Tax is honestly a very simple way to get your taxes done. I was nervous about having to figure out where to do my taxes once I turned 18 and got a job but with turbo tax's easy to follow steps I was able to avoid paying the fees of accountants. They review your work with an actual accountant and if they find anything wrong they'll set up a meeting with an accountant over the phone to help you. It's cheap (free if you get your taxes done in February), easy, and accurate.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo is very helpful I was able to do my taxes onlie without training! Hope for quick returns now! Thank you!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is good Well I like using Turbo tax however in the end you add on prices, my federal was to be free and I was only paying for State some how the free never shows and I do not like that misconception
Date published: 2021-02-23
Rated 5 out of 5 by from used ti get rebate I had very little income and did not file last year so I did not get a rebate this year. Filed this year with turbo tax and they walked me through how to get rebate this year.
Date published: 2021-02-23
Rated 1 out of 5 by from Confusion I wasnt able to e-file my taxes. I've e-filed my taxes for years. When the troubleshooted this problem, the agents werent able to provide me with an answer. Defeats he whole purpose of filing with turbo tax.
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo Tax was a disappointment this year. There appears to be glitches in the software this year. I specifically deleted a dependent that for some reason wasn't deleted when I filed. And it registered my 1099 twice.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax I use Turbo tax every year. Easy to use and your information is already completed.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy!!! Step by step...there is no way to mess it up.. absolutley great experience!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12300
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Your "Specialist" are not Knowledgable I called in to get help with the market place advanced tax credit. I gave her access to my computer. After a long stint on the phone and computer, The first person said she had never seen this before. Transferred me to a "manager" . After about 15 minutes, and the manager not able to correct the problem, she just left the chat! Disconnected, never called back. I am paying $311 for my taxes including LIVE HELP. Which is subpar at best.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Live I had to upgrade to Live because there was an actual error on my 1099-R form and he spotted it! I followed the form to the exact letter but there was a typo/omission on the part of the company who sent me my 1099-R. Once i filled it in with the correct information, my 1040 was fixed and I was able to efile my taxes at last!
Date published: 2021-02-23
Rated 5 out of 5 by from Student doing my taxes Turbo Tax is honestly a very simple way to get your taxes done. I was nervous about having to figure out where to do my taxes once I turned 18 and got a job but with turbo tax's easy to follow steps I was able to avoid paying the fees of accountants. They review your work with an actual accountant and if they find anything wrong they'll set up a meeting with an accountant over the phone to help you. It's cheap (free if you get your taxes done in February), easy, and accurate.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo is very helpful I was able to do my taxes onlie without training! Hope for quick returns now! Thank you!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo tax is good Well I like using Turbo tax however in the end you add on prices, my federal was to be free and I was only paying for State some how the free never shows and I do not like that misconception
Date published: 2021-02-23
Rated 5 out of 5 by from used ti get rebate I had very little income and did not file last year so I did not get a rebate this year. Filed this year with turbo tax and they walked me through how to get rebate this year.
Date published: 2021-02-23
Rated 1 out of 5 by from Confusion I wasnt able to e-file my taxes. I've e-filed my taxes for years. When the troubleshooted this problem, the agents werent able to provide me with an answer. Defeats he whole purpose of filing with turbo tax.
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo Tax was a disappointment this year. There appears to be glitches in the software this year. I specifically deleted a dependent that for some reason wasn't deleted when I filed. And it registered my 1099 twice.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax I use Turbo tax every year. Easy to use and your information is already completed.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy!!! Step by step...there is no way to mess it up.. absolutley great experience!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12300