TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use and quick Had quick and easy experience with TurboTax, would recommend and use again.
Date published: 2021-02-24
Rated 3 out of 5 by from Technical problems I use TurboTax every year. This is the first year I have had a problem. While trying to finish up, the online version got hung up on Schedule C. After scrolling thru all of Schedule C and verifying the numbers, the Continue button would not work. I reached live support once and she sent me instructions to fix it. The instructions themselves were inaccurate! Later I asked for human tech support to call me and Oneil was superb. He took me thru many of my business deductions and together we filled it out the long way. This resulted in maybe another $10 in refunds but one very happy customer - me! However the overall experience and the faulty instructions cause me to give this year's TurboTax just 3 stars.
Date published: 2021-02-24
Rated 4 out of 5 by from easy to use It was difficult to find the free filing. the site kept putting me in the deluxe charging me $40 fed $40 state with total $80. I had to log out and clear everything and re-enter for the free filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Its stress free Absolutely love it had to get help but he helped me out even more
Date published: 2021-02-24
Rated 5 out of 5 by from awesome very easy to understand and complete I'm a happy customer
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use Information is easy to enter. Good explanations if you have questions. Explanations right at your fingertips.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Awesome! It was fun easy, straight to the point. I was never lost and happy I didnt have to leave the house. Turbo Tax gave me better options so it was an easy decision to file with Turbo Tax.
Date published: 2021-02-24
Rated 5 out of 5 by from So easy!! Thank you! I would have never got these done. I am glad to be catching up now.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome for youngsters and beginners!!! This will be my third year filing with TurboTax. I'm only 22 and they've been a great help but my first year I started filing my taxes I was really anxious and thought it was a big scary deal! But with TurboTax they make me feel at peace and I've got my maximum return every year since!
Date published: 2021-02-24
Rated 2 out of 5 by from I think there was an error. I use Turbotax Business and and my K-1 showed my qualified dividend greater than my total business income, which can happen with depreciation, the IRS has no ruling on this. The online program puked on this and wouldn't let me e-file my personal, but the business e-filed fine. It's just one of those programming mistakes. that needs to be addressed.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use and quick Had quick and easy experience with TurboTax, would recommend and use again.
Date published: 2021-02-24
Rated 3 out of 5 by from Technical problems I use TurboTax every year. This is the first year I have had a problem. While trying to finish up, the online version got hung up on Schedule C. After scrolling thru all of Schedule C and verifying the numbers, the Continue button would not work. I reached live support once and she sent me instructions to fix it. The instructions themselves were inaccurate! Later I asked for human tech support to call me and Oneil was superb. He took me thru many of my business deductions and together we filled it out the long way. This resulted in maybe another $10 in refunds but one very happy customer - me! However the overall experience and the faulty instructions cause me to give this year's TurboTax just 3 stars.
Date published: 2021-02-24
Rated 4 out of 5 by from easy to use It was difficult to find the free filing. the site kept putting me in the deluxe charging me $40 fed $40 state with total $80. I had to log out and clear everything and re-enter for the free filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Its stress free Absolutely love it had to get help but he helped me out even more
Date published: 2021-02-24
Rated 5 out of 5 by from awesome very easy to understand and complete I'm a happy customer
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use Information is easy to enter. Good explanations if you have questions. Explanations right at your fingertips.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Awesome! It was fun easy, straight to the point. I was never lost and happy I didnt have to leave the house. Turbo Tax gave me better options so it was an easy decision to file with Turbo Tax.
Date published: 2021-02-24
Rated 5 out of 5 by from So easy!! Thank you! I would have never got these done. I am glad to be catching up now.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome for youngsters and beginners!!! This will be my third year filing with TurboTax. I'm only 22 and they've been a great help but my first year I started filing my taxes I was really anxious and thought it was a big scary deal! But with TurboTax they make me feel at peace and I've got my maximum return every year since!
Date published: 2021-02-24
Rated 2 out of 5 by from I think there was an error. I use Turbotax Business and and my K-1 showed my qualified dividend greater than my total business income, which can happen with depreciation, the IRS has no ruling on this. The online program puked on this and wouldn't let me e-file my personal, but the business e-filed fine. It's just one of those programming mistakes. that needs to be addressed.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12290