TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is Good but Expensive Peter was wonderful. Attentive, responsive and knowledgeable. We have used Turbo Tax for 6 years now and it continues to be exponentially expensive. There should be some sort of discount for return users.
Date published: 2022-02-16
Rated 2 out of 5 by from Use to be a lot easier and was really exspensive seemed more difficult this year. especially the karma monkey. seemed like the pricing went through the roof and I did not know what I was paying for until the end. over $200 for a simple return is rediculous.
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent Product Turbo Tax is very user friendly and the tax experts very patient and helpful in assisting the customer
Date published: 2022-02-16
Rated 4 out of 5 by from Y'all okay I I ain't never had so much problems trying to file my taxes because y'all want to get my tax return from last year which I filed with TurboTax so yeah I'm very unhappy
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is Great Easy to use, easy instructions for assistance when needed. Very easy to use. I use it every year now. Great product.
Date published: 2022-02-16
Rated 1 out of 5 by from FEES!!! I was charged $117 to e-file both fed and state, plus a fee to take it from the federal totaling the $117. It took so long that at the end I was just wanting to get everything done so I just paid it. next year will be very different. I SO wish credit karma tax didn't sell out to cash app or I would have used them.
Date published: 2022-02-16
Rated 5 out of 5 by from Why use Turbo Tax? Because it's great! This was my first time using Turbo Tax. My son has used this service for years with great success. I had to call Customer Service (tax expert) twice. Donna and (can't remember) were superb guides and answered my questions immediately. They were quick to call back, also. I highly recommend this service, and I will be using it in future years.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Easy I enjoy the user friendly system, great customer service, and chat bot.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax was very easy to file Using Turbo Tax was easy to file my taxes and was done effortlessly!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy, Fast, Accurate I've used turbo tax for 5 or so years and it's always been easy and fast and I feel like they get me the maximum refund available.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Good but Expensive Peter was wonderful. Attentive, responsive and knowledgeable. We have used Turbo Tax for 6 years now and it continues to be exponentially expensive. There should be some sort of discount for return users.
Date published: 2022-02-16
Rated 2 out of 5 by from Use to be a lot easier and was really exspensive seemed more difficult this year. especially the karma monkey. seemed like the pricing went through the roof and I did not know what I was paying for until the end. over $200 for a simple return is rediculous.
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent Product Turbo Tax is very user friendly and the tax experts very patient and helpful in assisting the customer
Date published: 2022-02-16
Rated 4 out of 5 by from Y'all okay I I ain't never had so much problems trying to file my taxes because y'all want to get my tax return from last year which I filed with TurboTax so yeah I'm very unhappy
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is Great Easy to use, easy instructions for assistance when needed. Very easy to use. I use it every year now. Great product.
Date published: 2022-02-16
Rated 1 out of 5 by from FEES!!! I was charged $117 to e-file both fed and state, plus a fee to take it from the federal totaling the $117. It took so long that at the end I was just wanting to get everything done so I just paid it. next year will be very different. I SO wish credit karma tax didn't sell out to cash app or I would have used them.
Date published: 2022-02-16
Rated 5 out of 5 by from Why use Turbo Tax? Because it's great! This was my first time using Turbo Tax. My son has used this service for years with great success. I had to call Customer Service (tax expert) twice. Donna and (can't remember) were superb guides and answered my questions immediately. They were quick to call back, also. I highly recommend this service, and I will be using it in future years.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Easy I enjoy the user friendly system, great customer service, and chat bot.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax was very easy to file Using Turbo Tax was easy to file my taxes and was done effortlessly!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy, Fast, Accurate I've used turbo tax for 5 or so years and it's always been easy and fast and I feel like they get me the maximum refund available.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12288