TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbotax is ok The charges and accounting are not straight forward I had an agent claiming I was being prompted to pay 90 because I was paying for live support (when the webpage was saying it was to file federal and state return (already been charged for that), now I supposedly fixed the state returns issue with selecting my county in the address drop down menu after paying 10 dollars to do so. We only need to figure out what exactly is going on with CA address tech problems
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was geat! TurboTax walked me through every step of the process. Great program!
Date published: 2021-02-23
Rated 5 out of 5 by from Could not have done it without them thank you than They were right on top of it was patient with me and very courteous thank you for respect
Date published: 2021-02-23
Rated 5 out of 5 by from EASY AND GREAT TAX PREP Using Turbo Tax has made my life easier. I don't have to go to a Tax preparer and it doesn't cost me an arm and a leg. The cost is reasonable, unless you get a bunch of extra items that are offered. It was easy to follow and questions I may have get answered either by the Tax Community or in the Faq's notes. Thank you for your help.
Date published: 2021-02-23
Rated 2 out of 5 by from Not happy I am not self employed. . Had a hurt time getting help with this..
Date published: 2021-02-23
Rated 5 out of 5 by from My 2020 Turbo Tax Refund Turbo Tax is very Easy to navigate through. This is my 2nd year using them
Date published: 2021-02-23
Rated 5 out of 5 by from Very helpful I had a new tax issue this year and Turbotax was incredibly helpful in figuring out the new issues. Thank you!
Date published: 2021-02-23
Rated 3 out of 5 by from BEEN USING TURBOTAX FOR MANY YEARS Had a software error this year that upon review of my taxes, the software scrambled my charitable deductions. Had to spend a couple of hours to reenter them. I have been using turbotax for over ten years and this is the first problem I have encountered
Date published: 2021-02-23
Rated 5 out of 5 by from Offshore filing If you are living offshore, Turbo Tax is very accomodating and makes "hard" easier.
Date published: 2021-02-23
Rated 5 out of 5 by from Consistant interface keeps life simple The user interface of TurboTax is simple to use and understand. Plus the questions, for the most part are easily understood. Thank you for your efforts to make an easy and understandable way to file our tax returns.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax is ok The charges and accounting are not straight forward I had an agent claiming I was being prompted to pay 90 because I was paying for live support (when the webpage was saying it was to file federal and state return (already been charged for that), now I supposedly fixed the state returns issue with selecting my county in the address drop down menu after paying 10 dollars to do so. We only need to figure out what exactly is going on with CA address tech problems
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was geat! TurboTax walked me through every step of the process. Great program!
Date published: 2021-02-23
Rated 5 out of 5 by from Could not have done it without them thank you than They were right on top of it was patient with me and very courteous thank you for respect
Date published: 2021-02-23
Rated 5 out of 5 by from EASY AND GREAT TAX PREP Using Turbo Tax has made my life easier. I don't have to go to a Tax preparer and it doesn't cost me an arm and a leg. The cost is reasonable, unless you get a bunch of extra items that are offered. It was easy to follow and questions I may have get answered either by the Tax Community or in the Faq's notes. Thank you for your help.
Date published: 2021-02-23
Rated 2 out of 5 by from Not happy I am not self employed. . Had a hurt time getting help with this..
Date published: 2021-02-23
Rated 5 out of 5 by from My 2020 Turbo Tax Refund Turbo Tax is very Easy to navigate through. This is my 2nd year using them
Date published: 2021-02-23
Rated 5 out of 5 by from Very helpful I had a new tax issue this year and Turbotax was incredibly helpful in figuring out the new issues. Thank you!
Date published: 2021-02-23
Rated 3 out of 5 by from BEEN USING TURBOTAX FOR MANY YEARS Had a software error this year that upon review of my taxes, the software scrambled my charitable deductions. Had to spend a couple of hours to reenter them. I have been using turbotax for over ten years and this is the first problem I have encountered
Date published: 2021-02-23
Rated 5 out of 5 by from Offshore filing If you are living offshore, Turbo Tax is very accomodating and makes "hard" easier.
Date published: 2021-02-23
Rated 5 out of 5 by from Consistant interface keeps life simple The user interface of TurboTax is simple to use and understand. Plus the questions, for the most part are easily understood. Thank you for your efforts to make an easy and understandable way to file our tax returns.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12281