TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from User friendly I kept putting this off because I felt intimidated being a first timer. My tax preparer passed away March last year from COVID unfortunately and I just dont trust anyone else. Turbotax eased my anxiety and i will continue using their system!
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax is awesome, but costly. The product is great, have been using it for 6 years or so... but I don't like the annual increase in fees. It's excessive and inflation isn't working as well for me as it is for TurboTax. Considering switching services to a cheaper alternative.
Date published: 2021-02-24
Rated 5 out of 5 by from Trubotax is super user friendly and easy to use! Very user friendly and easy to use platform. So grateful for the service
Date published: 2021-02-24
Rated 5 out of 5 by from Absolutely love Becky! Becky was absolutely amazing in helping me make sure my taxes were right.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is thorough Turbo Tax was so easy. I had some complications due to the fact that I did not receive my stimulus money. Turbo Tax made it so easy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax makes filing a breeze! I love this website anytime there is an error it corrects you making things so much easier at tax time!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to navigate website was very direct, easy to navigate, and the live expert was very kind, and informative
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Very understanding easy to do not hard will have a good time doing it
Date published: 2021-02-24
Rated 3 out of 5 by from Was problematic this year There were several issues this year (and I use this every year and usually like it). This year it said I deferred social security taxes but I did not. It said I would receive a wc form when it was paid. The expert I talked to on the phone said this was a glitch in the system. It also glitched when I tried paying the state taxes by direct debit. I took two experts help on the phone to get around that by selecting pay by check. Finally it worked but it took an extra hour and a half to work out that issue.
Date published: 2021-02-24
Rated 5 out of 5 by from Great site Second year I used it and it quick and easy to use.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from User friendly I kept putting this off because I felt intimidated being a first timer. My tax preparer passed away March last year from COVID unfortunately and I just dont trust anyone else. Turbotax eased my anxiety and i will continue using their system!
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax is awesome, but costly. The product is great, have been using it for 6 years or so... but I don't like the annual increase in fees. It's excessive and inflation isn't working as well for me as it is for TurboTax. Considering switching services to a cheaper alternative.
Date published: 2021-02-24
Rated 5 out of 5 by from Trubotax is super user friendly and easy to use! Very user friendly and easy to use platform. So grateful for the service
Date published: 2021-02-24
Rated 5 out of 5 by from Absolutely love Becky! Becky was absolutely amazing in helping me make sure my taxes were right.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is thorough Turbo Tax was so easy. I had some complications due to the fact that I did not receive my stimulus money. Turbo Tax made it so easy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax makes filing a breeze! I love this website anytime there is an error it corrects you making things so much easier at tax time!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to navigate website was very direct, easy to navigate, and the live expert was very kind, and informative
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Very understanding easy to do not hard will have a good time doing it
Date published: 2021-02-24
Rated 3 out of 5 by from Was problematic this year There were several issues this year (and I use this every year and usually like it). This year it said I deferred social security taxes but I did not. It said I would receive a wc form when it was paid. The expert I talked to on the phone said this was a glitch in the system. It also glitched when I tried paying the state taxes by direct debit. I took two experts help on the phone to get around that by selecting pay by check. Finally it worked but it took an extra hour and a half to work out that issue.
Date published: 2021-02-24
Rated 5 out of 5 by from Great site Second year I used it and it quick and easy to use.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12281