TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Service!!! Melanie and all the tax prep assistants were great!!!! Will use the same product again next year!
Date published: 2023-03-11
Rated 5 out of 5 by from Thanks TurboTax Filing was simple and the prompts made uploading our documents a quick process.
Date published: 2023-03-11
Rated 5 out of 5 by from good good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is awesome, easy to use and good support available in case of facing difficulty.
Date published: 2023-03-11
Rated 5 out of 5 by from First time solo at age 74! TurboTax made it easy. Took me about an hour of online time. I really like it that the software can access important figures and forms so I didn't have to go on a wild goose chase searching for them.
Date published: 2023-03-11
Rated 5 out of 5 by from Tax prep We have been using turbotax for eight years. We had a "tax man" but unfortunately he passed away, thankfully turbotax was available!
Date published: 2023-03-11
Rated 3 out of 5 by from Great help but needs improvement There are too many errors internal to TurboTax Business. Instructions say use form page 1-2 when actual form is now 3 pages long. also, line 14 is printed on K-1 but instructions only go through line 13.
Date published: 2023-03-11
Rated 5 out of 5 by from WONDERFUL AND EASY Great and easy easy way to file taxes. We loved it
Date published: 2023-03-11
Rated 4 out of 5 by from Need to redesign for no mouse TurboTax entry is not conducive to keyboard manipulation only and relies heavily on mouse manipulation. Keyboard shortcut to continue to next entry or make selections should be built-in. The use of tab for each entry is slow and the arrow keys are inconsistent.
Date published: 2023-03-11
Rated 3 out of 5 by from file for free with simple return?? I don't believe there was an option to file for free with the simple return. Upon choosing the premium option which was the only one offered I began to enter info. When I was complete it appeared I would qualify for simple tax return. There is no way to change without stating over even though I hadn't paid anything yet. I had to talk to a rep. for 30min to get it corrected. I was satisfied with the end result of the rep providing me with a code to eliminate the $178 file fee.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service!!! Melanie and all the tax prep assistants were great!!!! Will use the same product again next year!
Date published: 2023-03-11
Rated 5 out of 5 by from Thanks TurboTax Filing was simple and the prompts made uploading our documents a quick process.
Date published: 2023-03-11
Rated 5 out of 5 by from good good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is awesome, easy to use and good support available in case of facing difficulty.
Date published: 2023-03-11
Rated 5 out of 5 by from First time solo at age 74! TurboTax made it easy. Took me about an hour of online time. I really like it that the software can access important figures and forms so I didn't have to go on a wild goose chase searching for them.
Date published: 2023-03-11
Rated 5 out of 5 by from Tax prep We have been using turbotax for eight years. We had a "tax man" but unfortunately he passed away, thankfully turbotax was available!
Date published: 2023-03-11
Rated 3 out of 5 by from Great help but needs improvement There are too many errors internal to TurboTax Business. Instructions say use form page 1-2 when actual form is now 3 pages long. also, line 14 is printed on K-1 but instructions only go through line 13.
Date published: 2023-03-11
Rated 5 out of 5 by from WONDERFUL AND EASY Great and easy easy way to file taxes. We loved it
Date published: 2023-03-11
Rated 4 out of 5 by from Need to redesign for no mouse TurboTax entry is not conducive to keyboard manipulation only and relies heavily on mouse manipulation. Keyboard shortcut to continue to next entry or make selections should be built-in. The use of tab for each entry is slow and the arrow keys are inconsistent.
Date published: 2023-03-11
Rated 3 out of 5 by from file for free with simple return?? I don't believe there was an option to file for free with the simple return. Upon choosing the premium option which was the only one offered I began to enter info. When I was complete it appeared I would qualify for simple tax return. There is no way to change without stating over even though I hadn't paid anything yet. I had to talk to a rep. for 30min to get it corrected. I was satisfied with the end result of the rep providing me with a code to eliminate the $178 file fee.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1229