TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JF FL from
Great Service!!!
Melanie and all the tax prep assistants were great!!!! Will use the same product again next year!
Date published: 2023-03-11
Rated 5 out of 5 by
AMHJMH from
Thanks TurboTax
Filing was simple and the prompts made uploading our documents a quick process.
Date published: 2023-03-11
Rated 5 out of 5 by
null from
good
good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-11
Rated 5 out of 5 by
Esmatnadery from
Turbo tax is awesome,
easy to use and good support available in case of facing difficulty.
Date published: 2023-03-11
Rated 5 out of 5 by
Wendra from
First time solo at age 74!
TurboTax made it easy. Took me about an hour of online time. I really like it that the software can access important figures and forms so I didn't have to go on a wild goose chase searching for them.
Date published: 2023-03-11
Rated 5 out of 5 by
k aron from
Tax prep
We have been using turbotax for eight years. We had a "tax man" but unfortunately he passed away, thankfully turbotax was available!
Date published: 2023-03-11
Rated 3 out of 5 by
OmarWhipple from
Great help but needs improvement
There are too many errors internal to TurboTax Business. Instructions say use form page 1-2 when actual form is now 3 pages long. also, line 14 is printed on K-1 but instructions only go through line 13.
Date published: 2023-03-11
Rated 5 out of 5 by
Nassi Taxes from
WONDERFUL AND EASY
Great and easy easy way to file taxes. We loved it
Date published: 2023-03-11
Rated 4 out of 5 by
BoilerVic from
Need to redesign for no mouse
TurboTax entry is not conducive to keyboard manipulation only and relies heavily on mouse manipulation. Keyboard shortcut to continue to next entry or make selections should be built-in. The use of tab for each entry is slow and the arrow keys are inconsistent.
Date published: 2023-03-11
Rated 3 out of 5 by
p hill from
file for free with simple return??
I don't believe there was an option to file for free with the simple return. Upon choosing the premium option which was the only one offered I began to enter info. When I was complete it appeared I would qualify for simple tax return. There is no way to change without stating over even though I hadn't paid anything yet. I had to talk to a rep. for 30min to get it corrected. I was satisfied with the end result of the rep providing me with a code to eliminate the $178 file fee.
All TurboTax® Offerings Reviews - Page 1229
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JF FL from
Great Service!!!
Melanie and all the tax prep assistants were great!!!! Will use the same product again next year!
Date published: 2023-03-11
Rated 5 out of 5 by
AMHJMH from
Thanks TurboTax
Filing was simple and the prompts made uploading our documents a quick process.
Date published: 2023-03-11
Rated 5 out of 5 by
null from
good
good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-11
Rated 5 out of 5 by
Esmatnadery from
Turbo tax is awesome,
easy to use and good support available in case of facing difficulty.
Date published: 2023-03-11
Rated 5 out of 5 by
Wendra from
First time solo at age 74!
TurboTax made it easy. Took me about an hour of online time. I really like it that the software can access important figures and forms so I didn't have to go on a wild goose chase searching for them.
Date published: 2023-03-11
Rated 5 out of 5 by
k aron from
Tax prep
We have been using turbotax for eight years. We had a "tax man" but unfortunately he passed away, thankfully turbotax was available!
Date published: 2023-03-11
Rated 3 out of 5 by
OmarWhipple from
Great help but needs improvement
There are too many errors internal to TurboTax Business. Instructions say use form page 1-2 when actual form is now 3 pages long. also, line 14 is printed on K-1 but instructions only go through line 13.
Date published: 2023-03-11
Rated 5 out of 5 by
Nassi Taxes from
WONDERFUL AND EASY
Great and easy easy way to file taxes. We loved it
Date published: 2023-03-11
Rated 4 out of 5 by
BoilerVic from
Need to redesign for no mouse
TurboTax entry is not conducive to keyboard manipulation only and relies heavily on mouse manipulation. Keyboard shortcut to continue to next entry or make selections should be built-in. The use of tab for each entry is slow and the arrow keys are inconsistent.
Date published: 2023-03-11
Rated 3 out of 5 by
p hill from
file for free with simple return??
I don't believe there was an option to file for free with the simple return. Upon choosing the premium option which was the only one offered I began to enter info. When I was complete it appeared I would qualify for simple tax return. There is no way to change without stating over even though I hadn't paid anything yet. I had to talk to a rep. for 30min to get it corrected. I was satisfied with the end result of the rep providing me with a code to eliminate the $178 file fee.
All TurboTax® Offerings Reviews - Page 1229
Date published: 2023-03-11