TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
mannyg5 from
Great tax software
Great experience, took longer than expected but was very thorough. I appreciate the assistance!
Date published: 2023-02-18
Rated 5 out of 5 by
Amal27 from
It was a relatively painless experience
I did use a Turbo tax live expert who helped me to resolve an issue which was preventing me from filing the return
Date published: 2023-02-18
Rated 1 out of 5 by
sadjim from
Hidden fees
I'm pretty upset to discover that if I take the option that pops up to pay for turbotax from my refund that there is a hidden and undisclosed fee of $40! Everything was great until this slap in the face. Perhaps some basic honesty would be to mention the fee.
Date published: 2023-02-18
Rated 5 out of 5 by
Jdizzle24 from
Easy to navigate
Was able to back track and make adjustments to my return
Date published: 2023-02-18
Rated 5 out of 5 by
etd12 from
Turbo Tax Full Support
Get full support, get max coverage, the advisors are stellar and really educate and take care of you
Date published: 2023-02-18
Rated 5 out of 5 by
Jesus9876 from
Hassle free!
this is the 2nd year I use the full service and so happy I did. The staff were helpful and Wendy made sure the process was simple
Date published: 2023-02-18
Rated 5 out of 5 by
Boogagoo1970 from
It's rather easy with TurboTax Business
With questions guiding you through and tooltips available for additional background information, it is rather easy for small businesses to file business taxes instead of paying thousands to a CPA.
Date published: 2023-02-18
Rated 1 out of 5 by
AccountingKid8538 from
Horrible
As a dependent, I have went along with my families choice of tax services. I will be pulling all of us away from this service. The way it is set up to do 1099-B is just awful. Transferring documents is a hassle. As an accounting major in school right now, I know the way TurboTax is set up is greatly behind it's competitors who make it easier and simpler to get taxes done.
Date published: 2023-02-18
Rated 2 out of 5 by
WonkyDonkey from
"Free" simple return cost $117, with constant upgr
"Free" simple return cost $117, with constant upgrade badgering. Only after an hour of this did I find out I would be charged 117 dollars for what was supposed to be a free simple return. Great Stuff.
Date published: 2023-02-18
Rated 5 out of 5 by
trisheee7 from
Turbo is awesome!
Turbo tax was awesome, got us a great refund at no cost!! Highly recommend.
All TurboTax® Offerings Reviews - Page 12280
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
mannyg5 from
Great tax software
Great experience, took longer than expected but was very thorough. I appreciate the assistance!
Date published: 2023-02-18
Rated 5 out of 5 by
Amal27 from
It was a relatively painless experience
I did use a Turbo tax live expert who helped me to resolve an issue which was preventing me from filing the return
Date published: 2023-02-18
Rated 1 out of 5 by
sadjim from
Hidden fees
I'm pretty upset to discover that if I take the option that pops up to pay for turbotax from my refund that there is a hidden and undisclosed fee of $40! Everything was great until this slap in the face. Perhaps some basic honesty would be to mention the fee.
Date published: 2023-02-18
Rated 5 out of 5 by
Jdizzle24 from
Easy to navigate
Was able to back track and make adjustments to my return
Date published: 2023-02-18
Rated 5 out of 5 by
etd12 from
Turbo Tax Full Support
Get full support, get max coverage, the advisors are stellar and really educate and take care of you
Date published: 2023-02-18
Rated 5 out of 5 by
Jesus9876 from
Hassle free!
this is the 2nd year I use the full service and so happy I did. The staff were helpful and Wendy made sure the process was simple
Date published: 2023-02-18
Rated 5 out of 5 by
Boogagoo1970 from
It's rather easy with TurboTax Business
With questions guiding you through and tooltips available for additional background information, it is rather easy for small businesses to file business taxes instead of paying thousands to a CPA.
Date published: 2023-02-18
Rated 1 out of 5 by
AccountingKid8538 from
Horrible
As a dependent, I have went along with my families choice of tax services. I will be pulling all of us away from this service. The way it is set up to do 1099-B is just awful. Transferring documents is a hassle. As an accounting major in school right now, I know the way TurboTax is set up is greatly behind it's competitors who make it easier and simpler to get taxes done.
Date published: 2023-02-18
Rated 2 out of 5 by
WonkyDonkey from
"Free" simple return cost $117, with constant upgr
"Free" simple return cost $117, with constant upgrade badgering. Only after an hour of this did I find out I would be charged 117 dollars for what was supposed to be a free simple return. Great Stuff.
Date published: 2023-02-18
Rated 5 out of 5 by
trisheee7 from
Turbo is awesome!
Turbo tax was awesome, got us a great refund at no cost!! Highly recommend.
All TurboTax® Offerings Reviews - Page 12280
Date published: 2023-02-18