TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very satisfied with TurboTax! TurboTax is super easy and very user friendly! The tax expert I spoke with was super friendly and knowledgeable! All around great experience.
Date published: 2023-02-18
Rated 5 out of 5 by from So easy MY FIRST TIME USING EXCELLNT APP VERY EASY TO USE AND VERY HELPFUL
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax User Friendly Turbo Tax has always been very user friendly and the flow of the documents very clear and concise . I have never had any problems because it has a simple flow. A bit repetitive but that helps you not to forget all the details.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax was amazing , the rep help was so nice I will forever use this tax filing system , helpful , quick rep time call back and they got me all of my money back
Date published: 2023-02-18
Rated 5 out of 5 by from Good to have people that care for you. I use the live Assisted because my Tax return was rejected for 4 times and I didn’t know what was going on. I needed help and Mayo, my saver, works with me from the beginning to find the problem that was my 2021 tax return it’s still being prosees. Now everything is okay. Love you Mayo.
Date published: 2023-02-18
Rated 2 out of 5 by from Not user friendly I have been using Turbo Tax for many years. This year was the most frustrating ever. It kept asking me to edit an item when I already reviewed it and edited it. So, I clicked the edit button, reviewed my information, AGAIN, and exited. Once again, it asked me to edit my response! Also, I went to download my state document and it was not available to download. Having to input different payment information for payment of the state e-file was a pain.
Date published: 2023-02-18
Rated 5 out of 5 by from 2022 survey No complaints. I use you every year. But filling out survey was a pain.
Date published: 2023-02-18
Rated 5 out of 5 by from An efficient and supportive program!! I had a couple of questions and a situation arise during the process. The TurboTax experts were very helpful and knew what to do to resolve the problems.
Date published: 2023-02-18
Rated 5 out of 5 by from ANOTHER YEAR GONE BY THOROUGH AND ACCURATE WAY TO FILE! I highly recommend Turbo.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is awesome! Really easy to use. you just answer the questions and system makes your return for you. very convenient. I have been using it for 5 years
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12276
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very satisfied with TurboTax! TurboTax is super easy and very user friendly! The tax expert I spoke with was super friendly and knowledgeable! All around great experience.
Date published: 2023-02-18
Rated 5 out of 5 by from So easy MY FIRST TIME USING EXCELLNT APP VERY EASY TO USE AND VERY HELPFUL
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax User Friendly Turbo Tax has always been very user friendly and the flow of the documents very clear and concise . I have never had any problems because it has a simple flow. A bit repetitive but that helps you not to forget all the details.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax was amazing , the rep help was so nice I will forever use this tax filing system , helpful , quick rep time call back and they got me all of my money back
Date published: 2023-02-18
Rated 5 out of 5 by from Good to have people that care for you. I use the live Assisted because my Tax return was rejected for 4 times and I didn’t know what was going on. I needed help and Mayo, my saver, works with me from the beginning to find the problem that was my 2021 tax return it’s still being prosees. Now everything is okay. Love you Mayo.
Date published: 2023-02-18
Rated 2 out of 5 by from Not user friendly I have been using Turbo Tax for many years. This year was the most frustrating ever. It kept asking me to edit an item when I already reviewed it and edited it. So, I clicked the edit button, reviewed my information, AGAIN, and exited. Once again, it asked me to edit my response! Also, I went to download my state document and it was not available to download. Having to input different payment information for payment of the state e-file was a pain.
Date published: 2023-02-18
Rated 5 out of 5 by from 2022 survey No complaints. I use you every year. But filling out survey was a pain.
Date published: 2023-02-18
Rated 5 out of 5 by from An efficient and supportive program!! I had a couple of questions and a situation arise during the process. The TurboTax experts were very helpful and knew what to do to resolve the problems.
Date published: 2023-02-18
Rated 5 out of 5 by from ANOTHER YEAR GONE BY THOROUGH AND ACCURATE WAY TO FILE! I highly recommend Turbo.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is awesome! Really easy to use. you just answer the questions and system makes your return for you. very convenient. I have been using it for 5 years
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12276