TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Confident I felt confident that my return was good and my personal information was safe.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Service for Live Assistance When I got hung up on some questions I did the live assistance and it was amazing. The rep answered all my questions and gave me tips how to reduce my tax bill in the future. A+ Rating and service.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax program is great. Quick and easy to use. I have used it for several years now.
Date published: 2023-02-19
Rated 5 out of 5 by from happy customer good service and good quality very happy with TurboTax
Date published: 2023-02-19
Rated 5 out of 5 by from Its free and great to use Even though its free still it is so easy to use. I loved it. It took me only 30 mins or so to finish both my Fed and State.
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy and fast!! Always easy to do and never have had any issues the 6 or 7 yrs using them.
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo Tax was disappointing I have used Turbo Tax for many years. This year, I had questions about navigating the forms and one tax questions that were not answered. I was told I have to pay extra money to subscribe to a service if I wanted any help. In the past I got the help I needed. I am very unhappy. I purchased my Turbo Tax software in Costco as before. Why do I have to pay extra money to get any help from you now. Is this going to be the way of the future?
Date published: 2023-02-19
Rated 1 out of 5 by from Buggy and I've been doing my taxes with Turbo tax for almost 10 years now and I've never had so many technical issues, may be my last year using this service. I purchased the Home & Business Desktop download as I do every year. After a few hours of trying different things I had to purchase the state forms, even though the software should include it with the version I bought. I called customer service but the agent didn't seem to even know about the different products Turbo Tax sells, she didn't understand that Turbo Tax was asking me to pay for something that I already paid for. I hope I can get a refund and never have to deal with Turbo Tax again.
Date published: 2023-02-19
Rated 4 out of 5 by from TT is good I hate taxes. jdz;lfjao;jfowaljflajfdlajfdoalsjdlasldjas;kdp;
Date published: 2023-02-19
Rated 5 out of 5 by from Great Tax Website! Doing taxes was never this easy with other tax websites. My taxes were a breeze this year!
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Confident I felt confident that my return was good and my personal information was safe.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Service for Live Assistance When I got hung up on some questions I did the live assistance and it was amazing. The rep answered all my questions and gave me tips how to reduce my tax bill in the future. A+ Rating and service.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax program is great. Quick and easy to use. I have used it for several years now.
Date published: 2023-02-19
Rated 5 out of 5 by from happy customer good service and good quality very happy with TurboTax
Date published: 2023-02-19
Rated 5 out of 5 by from Its free and great to use Even though its free still it is so easy to use. I loved it. It took me only 30 mins or so to finish both my Fed and State.
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy and fast!! Always easy to do and never have had any issues the 6 or 7 yrs using them.
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo Tax was disappointing I have used Turbo Tax for many years. This year, I had questions about navigating the forms and one tax questions that were not answered. I was told I have to pay extra money to subscribe to a service if I wanted any help. In the past I got the help I needed. I am very unhappy. I purchased my Turbo Tax software in Costco as before. Why do I have to pay extra money to get any help from you now. Is this going to be the way of the future?
Date published: 2023-02-19
Rated 1 out of 5 by from Buggy and I've been doing my taxes with Turbo tax for almost 10 years now and I've never had so many technical issues, may be my last year using this service. I purchased the Home & Business Desktop download as I do every year. After a few hours of trying different things I had to purchase the state forms, even though the software should include it with the version I bought. I called customer service but the agent didn't seem to even know about the different products Turbo Tax sells, she didn't understand that Turbo Tax was asking me to pay for something that I already paid for. I hope I can get a refund and never have to deal with Turbo Tax again.
Date published: 2023-02-19
Rated 4 out of 5 by from TT is good I hate taxes. jdz;lfjao;jfowaljflajfdlajfdoalsjdlasldjas;kdp;
Date published: 2023-02-19
Rated 5 out of 5 by from Great Tax Website! Doing taxes was never this easy with other tax websites. My taxes were a breeze this year!
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12275