TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is good but not without it's pitfalls Turbo Tax needs an undelete function. Forms can be accidentally deleted (which I did) causing havoc and may be difficult or almost impossible to get back. Be especially careful with the state tax. For example in the NY state tax program Turbo Tax gives you the choice of getting a complete refund or using it all for the following year. If you want only a portion of the refund you have to go to the forms yourself and override what Turbo Tax fills in. Users should have at least a rudimentary knowledge of the tax law. Turbo Tax is not a black box and answering the questions incorrectly can cause major problems.
Date published: 2021-02-23
Rated 5 out of 5 by from So Easy!! Thank you for making this so user friendly for people like me!
Date published: 2021-02-23
Rated 5 out of 5 by from Simple. Efficient. Reliable Very pleased with how stress free it is filing with turbo. Highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from TASHA IS AMAZING!! TASHA WAS SO HELPFUL AND GREAT!!!!! I hope i get to work with her again next year!!
Date published: 2021-02-23
Rated 5 out of 5 by from easy to use very easy to use would recommend to my friends and everyone
Date published: 2021-02-23
Rated 5 out of 5 by from Used Turbo Tax for 30 years I used Turbo Tax Professional when I was a practising CPA. Now that I am retired I would not think of using any other
Date published: 2021-02-23
Rated 2 out of 5 by from Thank you For your Services! I have been filing my taxes online at Turbotax since 2015. They have done me well but do not seem to be applying the address changes at my Intuit Account information. Also, Turbotax is not applying my $40 discounts at check out.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and I love it! Explicitly states what information is needed. Calculates the answers. Provides help when necessary.
Date published: 2021-02-23
Rated 5 out of 5 by from Used for years! We love using TurboTax and have used it for personal and business taxes for many years. Each page is easy to navigate and walks you through step by step, including helpful hints to explain when you don't know what the heck it's talking about. User friendly for sure!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great and Easy to navigate Talked with irs and they helped me on what to add great taxes done right Thanks Turbotax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good but not without it's pitfalls Turbo Tax needs an undelete function. Forms can be accidentally deleted (which I did) causing havoc and may be difficult or almost impossible to get back. Be especially careful with the state tax. For example in the NY state tax program Turbo Tax gives you the choice of getting a complete refund or using it all for the following year. If you want only a portion of the refund you have to go to the forms yourself and override what Turbo Tax fills in. Users should have at least a rudimentary knowledge of the tax law. Turbo Tax is not a black box and answering the questions incorrectly can cause major problems.
Date published: 2021-02-23
Rated 5 out of 5 by from So Easy!! Thank you for making this so user friendly for people like me!
Date published: 2021-02-23
Rated 5 out of 5 by from Simple. Efficient. Reliable Very pleased with how stress free it is filing with turbo. Highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from TASHA IS AMAZING!! TASHA WAS SO HELPFUL AND GREAT!!!!! I hope i get to work with her again next year!!
Date published: 2021-02-23
Rated 5 out of 5 by from easy to use very easy to use would recommend to my friends and everyone
Date published: 2021-02-23
Rated 5 out of 5 by from Used Turbo Tax for 30 years I used Turbo Tax Professional when I was a practising CPA. Now that I am retired I would not think of using any other
Date published: 2021-02-23
Rated 2 out of 5 by from Thank you For your Services! I have been filing my taxes online at Turbotax since 2015. They have done me well but do not seem to be applying the address changes at my Intuit Account information. Also, Turbotax is not applying my $40 discounts at check out.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and I love it! Explicitly states what information is needed. Calculates the answers. Provides help when necessary.
Date published: 2021-02-23
Rated 5 out of 5 by from Used for years! We love using TurboTax and have used it for personal and business taxes for many years. Each page is easy to navigate and walks you through step by step, including helpful hints to explain when you don't know what the heck it's talking about. User friendly for sure!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great and Easy to navigate Talked with irs and they helped me on what to add great taxes done right Thanks Turbotax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12274