TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and quick!! I love how the employer information from last year is already there. You don't have to input it each year--just check to see that it is correct.
Date published: 2023-02-18
Rated 5 out of 5 by from Glad I Logged ON I’m glad I used this service, it was quick, and it was very easy to understand and file
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome app the process was quick and straight-forward. I will be using it again.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is my favorite Tax Preparer! ❤️ Been using Turbo Tax for over 5 years and they never let me down !!! Simply you cannot get lost or lose track they are there step by step if need be . Wether you have a simple return such as myself or more going on turbo tax has all your needs to get you all your coins! Simple, fast, easy!
Date published: 2023-02-18
Rated 3 out of 5 by from Was told i could efile my 2021 return & could not So unfortunately my CPA died and never did my 2021 tax return. In a panic I turned to turbo tax and was told I could e-file my 2021 taxes. So I purchased the Deluxe (even though my taxes are super easy) and after I spent the $80 it turns out they couldn't efile, so I had to print and mail.
Date published: 2023-02-18
Rated 2 out of 5 by from Disappointed with Turbo Tax could not get turbo tax to import a brokerage statement. added a couple extra hours to get return finished
Date published: 2023-02-18
Rated 4 out of 5 by from Could be better Hit a snag on signing into turbotax. Received so many email and texts for verification code. Tried to change my password for turbotax so I could pay for my state efiling. Kept getting try again. " we have a slight snag". called and wanted to speak to a representative but recorded message did NOT allow. So Frustrating. Finally completed by signing in as a guest. Maybe that should be the default.
Date published: 2023-02-18
Rated 5 out of 5 by from Carolyn was fantastic My tax expert Carolyn was great! She was super responsive and filled my return fast despite the fact I had investments that made my tax form a bit more complex.
Date published: 2023-02-18
Rated 3 out of 5 by from Charged $39 Three Times As always quick, simple and easy to use. I've filed with TurboTax for years and this is the first time I have been charged for fed, state, and other filings separate. I was fine paying one time for the service but I wasn't expecting to be charged more than once. I don't ever recall ever being charged to file Without assistance more than one time to use the full service to file both state and federal. I could have paid someone in person for less than the $117 final outcome. I was charged $39 for fed, state, and other services. I'm not happy but I need my return.
Date published: 2023-02-18
Rated 4 out of 5 by from Good My experience was good with turbo tax thanks TurboTax
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and quick!! I love how the employer information from last year is already there. You don't have to input it each year--just check to see that it is correct.
Date published: 2023-02-18
Rated 5 out of 5 by from Glad I Logged ON I’m glad I used this service, it was quick, and it was very easy to understand and file
Date published: 2023-02-18
Rated 5 out of 5 by from Awesome app the process was quick and straight-forward. I will be using it again.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is my favorite Tax Preparer! ❤️ Been using Turbo Tax for over 5 years and they never let me down !!! Simply you cannot get lost or lose track they are there step by step if need be . Wether you have a simple return such as myself or more going on turbo tax has all your needs to get you all your coins! Simple, fast, easy!
Date published: 2023-02-18
Rated 3 out of 5 by from Was told i could efile my 2021 return & could not So unfortunately my CPA died and never did my 2021 tax return. In a panic I turned to turbo tax and was told I could e-file my 2021 taxes. So I purchased the Deluxe (even though my taxes are super easy) and after I spent the $80 it turns out they couldn't efile, so I had to print and mail.
Date published: 2023-02-18
Rated 2 out of 5 by from Disappointed with Turbo Tax could not get turbo tax to import a brokerage statement. added a couple extra hours to get return finished
Date published: 2023-02-18
Rated 4 out of 5 by from Could be better Hit a snag on signing into turbotax. Received so many email and texts for verification code. Tried to change my password for turbotax so I could pay for my state efiling. Kept getting try again. " we have a slight snag". called and wanted to speak to a representative but recorded message did NOT allow. So Frustrating. Finally completed by signing in as a guest. Maybe that should be the default.
Date published: 2023-02-18
Rated 5 out of 5 by from Carolyn was fantastic My tax expert Carolyn was great! She was super responsive and filled my return fast despite the fact I had investments that made my tax form a bit more complex.
Date published: 2023-02-18
Rated 3 out of 5 by from Charged $39 Three Times As always quick, simple and easy to use. I've filed with TurboTax for years and this is the first time I have been charged for fed, state, and other filings separate. I was fine paying one time for the service but I wasn't expecting to be charged more than once. I don't ever recall ever being charged to file Without assistance more than one time to use the full service to file both state and federal. I could have paid someone in person for less than the $117 final outcome. I was charged $39 for fed, state, and other services. I'm not happy but I need my return.
Date published: 2023-02-18
Rated 4 out of 5 by from Good My experience was good with turbo tax thanks TurboTax
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12274