TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Grandmommy Houston from
So easy and quick!!
I love how the employer information from last year is already there. You don't have to input it each year--just check to see that it is correct.
Date published: 2023-02-18
Rated 5 out of 5 by
RobMillyAqee from
Glad I Logged ON
I’m glad I used this service, it was quick, and it was very easy to understand and file
Date published: 2023-02-18
Rated 5 out of 5 by
Euce from
Awesome app
the process was quick and straight-forward. I will be using it again.
Date published: 2023-02-18
Rated 5 out of 5 by
Gigiana from
Turbo Tax is my favorite Tax Preparer!
❤️ Been using Turbo Tax for over 5 years and they never let me down !!! Simply you cannot get lost or lose track they are there step by step if need be . Wether you have a simple return such as myself or more going on turbo tax has all your needs to get you all your coins! Simple, fast, easy!
Date published: 2023-02-18
Rated 3 out of 5 by
Peggyfindit from
Was told i could efile my 2021 return & could not
So unfortunately my CPA died and never did my 2021 tax return. In a panic I turned to turbo tax and was told I could e-file my 2021 taxes. So I purchased the Deluxe (even though my taxes are super easy) and after I spent the $80 it turns out they couldn't efile, so I had to print and mail.
Date published: 2023-02-18
Rated 2 out of 5 by
Goose215 from
Disappointed with Turbo Tax
could not get turbo tax to import a brokerage statement. added a couple extra hours to get return finished
Date published: 2023-02-18
Rated 4 out of 5 by
takodiver from
Could be better
Hit a snag on signing into turbotax. Received so many email and texts for verification code. Tried to change my password for turbotax so I could pay for my state efiling. Kept getting try again. " we have a slight snag". called and wanted to speak to a representative but recorded message did NOT allow. So Frustrating. Finally completed by signing in as a guest. Maybe that should be the default.
Date published: 2023-02-18
Rated 5 out of 5 by
Nadezhda from
Carolyn was fantastic
My tax expert Carolyn was great! She was super responsive and filled my return fast despite the fact I had investments that made my tax form a bit more complex.
Date published: 2023-02-18
Rated 3 out of 5 by
Necromancer_Barbie from
Charged $39 Three Times
As always quick, simple and easy to use. I've filed with TurboTax for years and this is the first time I have been charged for fed, state, and other filings separate. I was fine paying one time for the service but I wasn't expecting to be charged more than once. I don't ever recall ever being charged to file Without assistance more than one time to use the full service to file both state and federal. I could have paid someone in person for less than the $117 final outcome. I was charged $39 for fed, state, and other services. I'm not happy but I need my return.
Date published: 2023-02-18
Rated 4 out of 5 by
Tpzr from
Good
My experience was good with turbo tax thanks TurboTax
All TurboTax® Offerings Reviews - Page 12274
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Grandmommy Houston from
So easy and quick!!
I love how the employer information from last year is already there. You don't have to input it each year--just check to see that it is correct.
Date published: 2023-02-18
Rated 5 out of 5 by
RobMillyAqee from
Glad I Logged ON
I’m glad I used this service, it was quick, and it was very easy to understand and file
Date published: 2023-02-18
Rated 5 out of 5 by
Euce from
Awesome app
the process was quick and straight-forward. I will be using it again.
Date published: 2023-02-18
Rated 5 out of 5 by
Gigiana from
Turbo Tax is my favorite Tax Preparer!
❤️ Been using Turbo Tax for over 5 years and they never let me down !!! Simply you cannot get lost or lose track they are there step by step if need be . Wether you have a simple return such as myself or more going on turbo tax has all your needs to get you all your coins! Simple, fast, easy!
Date published: 2023-02-18
Rated 3 out of 5 by
Peggyfindit from
Was told i could efile my 2021 return & could not
So unfortunately my CPA died and never did my 2021 tax return. In a panic I turned to turbo tax and was told I could e-file my 2021 taxes. So I purchased the Deluxe (even though my taxes are super easy) and after I spent the $80 it turns out they couldn't efile, so I had to print and mail.
Date published: 2023-02-18
Rated 2 out of 5 by
Goose215 from
Disappointed with Turbo Tax
could not get turbo tax to import a brokerage statement. added a couple extra hours to get return finished
Date published: 2023-02-18
Rated 4 out of 5 by
takodiver from
Could be better
Hit a snag on signing into turbotax. Received so many email and texts for verification code. Tried to change my password for turbotax so I could pay for my state efiling. Kept getting try again. " we have a slight snag". called and wanted to speak to a representative but recorded message did NOT allow. So Frustrating. Finally completed by signing in as a guest. Maybe that should be the default.
Date published: 2023-02-18
Rated 5 out of 5 by
Nadezhda from
Carolyn was fantastic
My tax expert Carolyn was great! She was super responsive and filled my return fast despite the fact I had investments that made my tax form a bit more complex.
Date published: 2023-02-18
Rated 3 out of 5 by
Necromancer_Barbie from
Charged $39 Three Times
As always quick, simple and easy to use. I've filed with TurboTax for years and this is the first time I have been charged for fed, state, and other filings separate. I was fine paying one time for the service but I wasn't expecting to be charged more than once. I don't ever recall ever being charged to file Without assistance more than one time to use the full service to file both state and federal. I could have paid someone in person for less than the $117 final outcome. I was charged $39 for fed, state, and other services. I'm not happy but I need my return.
Date published: 2023-02-18
Rated 4 out of 5 by
Tpzr from
Good
My experience was good with turbo tax thanks TurboTax
All TurboTax® Offerings Reviews - Page 12274
Date published: 2023-02-18