TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from There in no free version they will charge you this is the second row in a year where this has happened and it might be my fault for coming back but they will let you start free and when you go to file they will give you no choice but yo upgrade! at the point H&R would be cheaper
Date published: 2021-02-24
Rated 1 out of 5 by from turbo over charge from start to finish, to restart and finish.....4/5 hours. 0.0000 live help available. even the robo helper could not answer any question. They charged $300.00 to do my taxes. Easy no modifing . and from each screen there are different "total refund". Only good thing?? class action from last year will pay for this year, like the year before and the year before that??? PS!!!! I am a human and therefore Cannot Have KIDS!!!!! they are children/child.. personal pet peeve
Date published: 2021-02-24
Rated 5 out of 5 by from Yep Turbo Tax is AWESOME!!!!! I have been using Turbo Tax sense 1998. It has always walked be through step by step if I need to and upload files i may have to use from my computer. I like being able to come to Turbo Tax during the year and having the ability to connect with someone when I need Help! G......R.....E......A.....T Program!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is a awesome thing Easy to do and with it being reviewed afterwards , makes it easy and stress free
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax is great! It is easy to use with step by step instructions. will definitely use it again!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is the best Very user friendly and east to use. Would recommend it to everyone
Date published: 2021-02-24
Rated 5 out of 5 by from super easy super easy and simple all i had to d was follow the steps provided
Date published: 2021-02-24
Rated 2 out of 5 by from To may issues this year I have used Turbotax for over 10yrs doing my taxes and this year was by far the worst year I had with issues getting information to update accurately, transferring to state forms and to e-file. I am not sure why but I was not happy with the processes this year
Date published: 2021-02-24
Rated 2 out of 5 by from Confusing I did the free version, so of course Turbo Tax, I believe, threw in some snags like they do every year in an attempt to get me to buy the $30 package (my taxes are simple, I don't need what that is offering). I still don't see how I owe anything to SS tax since nothing was deferred. I don't know how I went from getting a NY state tax refund to nothing at all.
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Tells you exactly what you need. Helps you find all deductions.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from There in no free version they will charge you this is the second row in a year where this has happened and it might be my fault for coming back but they will let you start free and when you go to file they will give you no choice but yo upgrade! at the point H&R would be cheaper
Date published: 2021-02-24
Rated 1 out of 5 by from turbo over charge from start to finish, to restart and finish.....4/5 hours. 0.0000 live help available. even the robo helper could not answer any question. They charged $300.00 to do my taxes. Easy no modifing . and from each screen there are different "total refund". Only good thing?? class action from last year will pay for this year, like the year before and the year before that??? PS!!!! I am a human and therefore Cannot Have KIDS!!!!! they are children/child.. personal pet peeve
Date published: 2021-02-24
Rated 5 out of 5 by from Yep Turbo Tax is AWESOME!!!!! I have been using Turbo Tax sense 1998. It has always walked be through step by step if I need to and upload files i may have to use from my computer. I like being able to come to Turbo Tax during the year and having the ability to connect with someone when I need Help! G......R.....E......A.....T Program!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is a awesome thing Easy to do and with it being reviewed afterwards , makes it easy and stress free
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax is great! It is easy to use with step by step instructions. will definitely use it again!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is the best Very user friendly and east to use. Would recommend it to everyone
Date published: 2021-02-24
Rated 5 out of 5 by from super easy super easy and simple all i had to d was follow the steps provided
Date published: 2021-02-24
Rated 2 out of 5 by from To may issues this year I have used Turbotax for over 10yrs doing my taxes and this year was by far the worst year I had with issues getting information to update accurately, transferring to state forms and to e-file. I am not sure why but I was not happy with the processes this year
Date published: 2021-02-24
Rated 2 out of 5 by from Confusing I did the free version, so of course Turbo Tax, I believe, threw in some snags like they do every year in an attempt to get me to buy the $30 package (my taxes are simple, I don't need what that is offering). I still don't see how I owe anything to SS tax since nothing was deferred. I don't know how I went from getting a NY state tax refund to nothing at all.
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Tells you exactly what you need. Helps you find all deductions.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12274