TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Lash23 from
Turbo Tax was a good experience
It took longer than I expected, but all in all I would recommend using Turbo Tax to others
Date published: 2023-02-18
Rated 5 out of 5 by
Coltsguy from
TurboTax ROCKS
Easy to use. TurboTax is convenient and we love to use it every year.
Date published: 2023-02-18
Rated 5 out of 5 by
EVERDAY21 from
TURBO TAX WAS AWESOME
I NEEDED HELP ON AN ISSUE AND I WAS ASSISTED BY NATASHA WHO WAS VERY PATIENT AND HELPFULL.
Date published: 2023-02-18
Rated 5 out of 5 by
TreesandMoss from
Straight forward
helpful assistance and good info on the questions I had. Liked Soree on live Chat
Date published: 2023-02-18
Rated 5 out of 5 by
424Cass from
Easy peasy turbo
It’s the best way for me to file my own taxes thanks again turbo tax
Date published: 2023-02-18
Rated 5 out of 5 by
Alapaha from
Turbo Tax
I've been using Turbo Tax for years and couldn't be happier with this product. Its accuracy and ease of use takes the stress out of doing taxes. I plan to continue using these products.
Date published: 2023-02-18
Rated 2 out of 5 by
qwertywoman from
Free doesn't mean what it used to
I had to go back to the same review multiple times because your system doesn't understand that my school doesn't give 1099-t forms. I also couldn't find the menu for editing school information to fix the city name, so it looks like I've made up a city in Arizona. Oh, and I just loved how I selected the free Do-It-Yourself option only to be charged $89 for filing as well as an extra $39 for choosing to pay with my return. Had I known I was being charged for that option, I'd have picked the other payment option. Heck, I'd have filed elsewhere if I knew I was being charged for doing my own taxes. I get it. It's a service that wants compensation for being useful. Lesson learned.
Date published: 2023-02-18
Rated 4 out of 5 by
antnychrist from
using turbotax for a couple years now. it works
its ok. but making me type 44 letters to complete a review is kind of sillly
Date published: 2023-02-18
Rated 4 out of 5 by
Turning7 from
Overall it was a good experience
Had a very positive experience live help with Anthony.CPA
Date published: 2023-02-18
Rated 1 out of 5 by
Roman2225 from
Asking me too many times if I want my return early
I get that TurboTax has new features and methods in which you can get your tax return back early but for God Sakes I think I turned down that option like 7 different times. If I said no the first time I'm not going to change my mind the million times after being asked the same thing over and over again. Made the process more annoying.
All TurboTax® Offerings Reviews - Page 12271
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Lash23 from
Turbo Tax was a good experience
It took longer than I expected, but all in all I would recommend using Turbo Tax to others
Date published: 2023-02-18
Rated 5 out of 5 by
Coltsguy from
TurboTax ROCKS
Easy to use. TurboTax is convenient and we love to use it every year.
Date published: 2023-02-18
Rated 5 out of 5 by
EVERDAY21 from
TURBO TAX WAS AWESOME
I NEEDED HELP ON AN ISSUE AND I WAS ASSISTED BY NATASHA WHO WAS VERY PATIENT AND HELPFULL.
Date published: 2023-02-18
Rated 5 out of 5 by
TreesandMoss from
Straight forward
helpful assistance and good info on the questions I had. Liked Soree on live Chat
Date published: 2023-02-18
Rated 5 out of 5 by
424Cass from
Easy peasy turbo
It’s the best way for me to file my own taxes thanks again turbo tax
Date published: 2023-02-18
Rated 5 out of 5 by
Alapaha from
Turbo Tax
I've been using Turbo Tax for years and couldn't be happier with this product. Its accuracy and ease of use takes the stress out of doing taxes. I plan to continue using these products.
Date published: 2023-02-18
Rated 2 out of 5 by
qwertywoman from
Free doesn't mean what it used to
I had to go back to the same review multiple times because your system doesn't understand that my school doesn't give 1099-t forms. I also couldn't find the menu for editing school information to fix the city name, so it looks like I've made up a city in Arizona. Oh, and I just loved how I selected the free Do-It-Yourself option only to be charged $89 for filing as well as an extra $39 for choosing to pay with my return. Had I known I was being charged for that option, I'd have picked the other payment option. Heck, I'd have filed elsewhere if I knew I was being charged for doing my own taxes. I get it. It's a service that wants compensation for being useful. Lesson learned.
Date published: 2023-02-18
Rated 4 out of 5 by
antnychrist from
using turbotax for a couple years now. it works
its ok. but making me type 44 letters to complete a review is kind of sillly
Date published: 2023-02-18
Rated 4 out of 5 by
Turning7 from
Overall it was a good experience
Had a very positive experience live help with Anthony.CPA
Date published: 2023-02-18
Rated 1 out of 5 by
Roman2225 from
Asking me too many times if I want my return early
I get that TurboTax has new features and methods in which you can get your tax return back early but for God Sakes I think I turned down that option like 7 different times. If I said no the first time I'm not going to change my mind the million times after being asked the same thing over and over again. Made the process more annoying.
All TurboTax® Offerings Reviews - Page 12271
Date published: 2023-02-18