TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love turbotax Awesomeeee.... recommend to everyone. Great company
Date published: 2023-01-30
Rated 1 out of 5 by from Turbo tax is not awesome Well, I can't fix individual forms or schedules in the application. That sucks. Should fix that. I also paid for Turbo tax to e-file but then I couldn't efile because there was an error that couldn't be fixed. The support person told me I need to start over. Uh, no. 2 more hours on this - no.
Date published: 2023-01-30
Rated 3 out of 5 by from Never Awesome, but gets the job done TurboTax should have features that make going back and fine-tuning refund details much easier. Also, there's no way of removing a charge turbo tax makes on its own account. I was charged an extra $39 dollars for something I didn't file or need to, and there's no way of going back and removing that. I also couldn't apply the discount that was sent to me for my next tax refund.
Date published: 2023-01-30
Rated 1 out of 5 by from Very Disappointed I have been using Turbo Tax since 2016 and love it. This year I had a much different experience. Someone took a very simple tool and made it difficult to use. WHY????
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is wonderful really liked it. it was simple and the instructions were very clear and understandable
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is absolutely easy to use This is on of the easiest programs to use. If you have a question, it's answered by the click of a button.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Premier It's easy and quick. I'd recommend it to anyone. Thank you.
Date published: 2023-01-30
Rated 5 out of 5 by from Great service for filing taxes I have used Turbo Tax for years. It has always been easy to understand and follow. I frequently have different questions and Turbo Tax has always had the answers that were written in an easy to understand language. They always provide references to find the tax information for yourself on irs.gov. I will always recommend people to use their service.
Date published: 2023-01-30
Rated 5 out of 5 by from I love turbotax I will keep coming back to file. I love doing my taxs this way.
Date published: 2023-01-30
Rated 5 out of 5 by from Painless Process Very easy to file. Process was not hard whatsoever.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbotax Awesomeeee.... recommend to everyone. Great company
Date published: 2023-01-30
Rated 1 out of 5 by from Turbo tax is not awesome Well, I can't fix individual forms or schedules in the application. That sucks. Should fix that. I also paid for Turbo tax to e-file but then I couldn't efile because there was an error that couldn't be fixed. The support person told me I need to start over. Uh, no. 2 more hours on this - no.
Date published: 2023-01-30
Rated 3 out of 5 by from Never Awesome, but gets the job done TurboTax should have features that make going back and fine-tuning refund details much easier. Also, there's no way of removing a charge turbo tax makes on its own account. I was charged an extra $39 dollars for something I didn't file or need to, and there's no way of going back and removing that. I also couldn't apply the discount that was sent to me for my next tax refund.
Date published: 2023-01-30
Rated 1 out of 5 by from Very Disappointed I have been using Turbo Tax since 2016 and love it. This year I had a much different experience. Someone took a very simple tool and made it difficult to use. WHY????
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is wonderful really liked it. it was simple and the instructions were very clear and understandable
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is absolutely easy to use This is on of the easiest programs to use. If you have a question, it's answered by the click of a button.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Premier It's easy and quick. I'd recommend it to anyone. Thank you.
Date published: 2023-01-30
Rated 5 out of 5 by from Great service for filing taxes I have used Turbo Tax for years. It has always been easy to understand and follow. I frequently have different questions and Turbo Tax has always had the answers that were written in an easy to understand language. They always provide references to find the tax information for yourself on irs.gov. I will always recommend people to use their service.
Date published: 2023-01-30
Rated 5 out of 5 by from I love turbotax I will keep coming back to file. I love doing my taxs this way.
Date published: 2023-01-30
Rated 5 out of 5 by from Painless Process Very easy to file. Process was not hard whatsoever.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1228