TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thank you Thank you until next time . Mn djrk o39aidjkdrrhfj
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo Tax Problems 1. We had to redo the National Financial Services LLC (NFS) for 1099 lookup 3 times, then delete it once, very confusing. We were also asked to provide the 1099 info separately after completing the NFS. It would have completed on first try without using NFS. 2. Never got state refund right after applying full refund to estimated tax. TurboTax insisted on us providing a place to put the ($0) balance, repeatedly. A civil option would be "NOT NEEDED". The federal queries understood and handled this well for federal only. 3. WI State refund information keep asking for recursive information on (yet) hidden federal form. Not visible before making payment. 4. Many "needs review" could not be resolved by going through those queries multiple times. Most of the lengthy ones were clearly not applicable to us. 5. Estimated tax calculation is still very difficult. We had a large Tax due last year and got a larger than expected return this year. Difference? Maybe COVID. 6. We didn't like the RACE Time feature. We found it very distracting. It takes a long time to get everything right.
Date published: 2023-02-19
Rated 5 out of 5 by from Super Easy Very easy to use. The program walked me through every step.
Date published: 2023-02-19
Rated 5 out of 5 by from taxes 2022 System was easy to used other programs and this was the simplist I can remember using in many years. I will use it again next year.
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent support with easy to understand directio I was having trouble getting my state taxes to be filed electronically kept on telling me I needed to correct something or I would have to file by mail. So I had the expert “Joe” help me with this and knew exactly what I needed to fix and help me adjust a few numbers and everything was good to go!! Thank turbo tax!!
Date published: 2023-02-19
Rated 5 out of 5 by from Turbotax is a pretty good way to make my taxes, I really happy using Turbotax for many years, it's always been good experience, and seems like every year get better and better, easy and faster, strong support for the experts. I truly recommend this product.
Date published: 2023-02-19
Rated 1 out of 5 by from Incorrect info The only way to enter a 1099-NEC is to have TurboTax delete it during the federal review. It is contradictory and makes you feel you are doing something wrong.
Date published: 2023-02-19
Rated 4 out of 5 by from Awsome Awsome Had some errors. Corrected and moved forward
Date published: 2023-02-19
Rated 5 out of 5 by from Been using Turbo Tax for years Good software -makes entering info easy and Quick.
Date published: 2023-02-19
Rated 4 out of 5 by from Great service Was easy to locate info and update required documentation
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12268
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Thank you until next time . Mn djrk o39aidjkdrrhfj
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo Tax Problems 1. We had to redo the National Financial Services LLC (NFS) for 1099 lookup 3 times, then delete it once, very confusing. We were also asked to provide the 1099 info separately after completing the NFS. It would have completed on first try without using NFS. 2. Never got state refund right after applying full refund to estimated tax. TurboTax insisted on us providing a place to put the ($0) balance, repeatedly. A civil option would be "NOT NEEDED". The federal queries understood and handled this well for federal only. 3. WI State refund information keep asking for recursive information on (yet) hidden federal form. Not visible before making payment. 4. Many "needs review" could not be resolved by going through those queries multiple times. Most of the lengthy ones were clearly not applicable to us. 5. Estimated tax calculation is still very difficult. We had a large Tax due last year and got a larger than expected return this year. Difference? Maybe COVID. 6. We didn't like the RACE Time feature. We found it very distracting. It takes a long time to get everything right.
Date published: 2023-02-19
Rated 5 out of 5 by from Super Easy Very easy to use. The program walked me through every step.
Date published: 2023-02-19
Rated 5 out of 5 by from taxes 2022 System was easy to used other programs and this was the simplist I can remember using in many years. I will use it again next year.
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent support with easy to understand directio I was having trouble getting my state taxes to be filed electronically kept on telling me I needed to correct something or I would have to file by mail. So I had the expert “Joe” help me with this and knew exactly what I needed to fix and help me adjust a few numbers and everything was good to go!! Thank turbo tax!!
Date published: 2023-02-19
Rated 5 out of 5 by from Turbotax is a pretty good way to make my taxes, I really happy using Turbotax for many years, it's always been good experience, and seems like every year get better and better, easy and faster, strong support for the experts. I truly recommend this product.
Date published: 2023-02-19
Rated 1 out of 5 by from Incorrect info The only way to enter a 1099-NEC is to have TurboTax delete it during the federal review. It is contradictory and makes you feel you are doing something wrong.
Date published: 2023-02-19
Rated 4 out of 5 by from Awsome Awsome Had some errors. Corrected and moved forward
Date published: 2023-02-19
Rated 5 out of 5 by from Been using Turbo Tax for years Good software -makes entering info easy and Quick.
Date published: 2023-02-19
Rated 4 out of 5 by from Great service Was easy to locate info and update required documentation
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12268