TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great program great service was quick and easy made it simple and fast
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was overall good, but glitchy TurboTax is very user-friendly, helpful, mostly awesome; but when I was entering information from my 1099s, the software offered to connect directly to my bank. This did not work after multiple tries, even though I use JP Morgan Chase bank and entered the correct user name and password. So, I had to do the manual method, which required entering every single box on every one of my many 1099s, which took about 2 hours. Otherwise, if this had worked, I would have given TurboTax a full 5 stars.
Date published: 2021-02-23
Rated 4 out of 5 by from Great service from all representatives The Turbo Tax, Tax Experts were excellent! I greatly appreciate their patience, support, knowledge and professionalism. I was however VERY disappointed with my experience trying to use the Credit Karma Money Spend service. This process was "recommended" from Intuit and was unusable. I had a horrible experience with Credit Karma three years ago and this was no exception to a very negative and unreliable pattern using Credit Karma.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Love Love TurboTax You Make it so simple to navigate through the process. Very thorough. anyone can do it.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome tiffany did a awesome job. she need a raise. yesss
Date published: 2021-02-23
Rated 5 out of 5 by from Using Turbo Tax makes it so much easier to file Although IRS rules have become more complicated in recent years, Turbo Tax walked me through each step carefully. When something was asked that I didn't understand, I always had an answer an email or phone call away. Tom, CPA in FL was friendly, knowledgeable and very helpful. No question was "stupid!" Thank you Tom!!
Date published: 2021-02-23
Rated 5 out of 5 by from I have used Turbo Tax since it first came out and In all the years that I have used Turbo Tax, I have never had one glitch with their product. It's simply amazing!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the best! Always quick and easy, fastest way to receive my tax check! And the great staff help if needed!
Date published: 2021-02-23
Rated 5 out of 5 by from TURBOTAX IS A PIECE OF CAKE! TT PREMIER WAS VERY EASY TO UNDERSTAND AND USE. HAD SOME GREAT SUPPORT FROM TT EXPERTS ALSO.
Date published: 2021-02-23
Rated 3 out of 5 by from Too expensive Minimal assistance. $80 for state and federal with discount
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12266
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great program great service was quick and easy made it simple and fast
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was overall good, but glitchy TurboTax is very user-friendly, helpful, mostly awesome; but when I was entering information from my 1099s, the software offered to connect directly to my bank. This did not work after multiple tries, even though I use JP Morgan Chase bank and entered the correct user name and password. So, I had to do the manual method, which required entering every single box on every one of my many 1099s, which took about 2 hours. Otherwise, if this had worked, I would have given TurboTax a full 5 stars.
Date published: 2021-02-23
Rated 4 out of 5 by from Great service from all representatives The Turbo Tax, Tax Experts were excellent! I greatly appreciate their patience, support, knowledge and professionalism. I was however VERY disappointed with my experience trying to use the Credit Karma Money Spend service. This process was "recommended" from Intuit and was unusable. I had a horrible experience with Credit Karma three years ago and this was no exception to a very negative and unreliable pattern using Credit Karma.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Love Love TurboTax You Make it so simple to navigate through the process. Very thorough. anyone can do it.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome tiffany did a awesome job. she need a raise. yesss
Date published: 2021-02-23
Rated 5 out of 5 by from Using Turbo Tax makes it so much easier to file Although IRS rules have become more complicated in recent years, Turbo Tax walked me through each step carefully. When something was asked that I didn't understand, I always had an answer an email or phone call away. Tom, CPA in FL was friendly, knowledgeable and very helpful. No question was "stupid!" Thank you Tom!!
Date published: 2021-02-23
Rated 5 out of 5 by from I have used Turbo Tax since it first came out and In all the years that I have used Turbo Tax, I have never had one glitch with their product. It's simply amazing!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the best! Always quick and easy, fastest way to receive my tax check! And the great staff help if needed!
Date published: 2021-02-23
Rated 5 out of 5 by from TURBOTAX IS A PIECE OF CAKE! TT PREMIER WAS VERY EASY TO UNDERSTAND AND USE. HAD SOME GREAT SUPPORT FROM TT EXPERTS ALSO.
Date published: 2021-02-23
Rated 3 out of 5 by from Too expensive Minimal assistance. $80 for state and federal with discount
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12266