TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Good first time Still interested. Don't plan on looking for anything else.
Date published: 2021-02-18
Rated 4 out of 5 by from GREAT EXPERIENCE OVERALL This was my first time using Turbotax and overall it was a great experience, very user friendly. Only needs a little improvement here and there (and I know they get better every year), so, in general, I do recommend it to everybody.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Not as easy as it seems, took too long and was sending me in circles!
Date published: 2021-02-18
Rated 2 out of 5 by from TurboTax is way to expensive Turbo Tax is to pricey for an individual doing their own taxes. I payed 125.00, no reason why it should be that high when I'm doing my own taxes. I've been doing my taxes with turbotax for the last 7 years. Change your prices or else you will lose a customer. The prices are ridiculous!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Saves Time Turbo Tax is very easy to use, the information transfers over from year to year...this is a real time saver if your information hasn't changed. Turbo Tax will guide you every step of the way, or you can choose which categories you want to work on. The second option works well as you become familiar with the process.
Date published: 2021-02-18
Rated 5 out of 5 by from My first time Once I got past my fear of preparing the tax return, Turbo Tax was wonderful! Many helpful details if needed, and was done in an orderly fashion.
Date published: 2021-02-18
Rated 5 out of 5 by from EACH YEAR, IT GETS BETTER AND EASIER TO USE! oUR TAX SITUATION CONTINUES TO GROW MORE COMPLEX AND EVOLVE, NOT TO MENTION THIS PAST YEAR WITH PANDEMIC AND STIMULUS THROWN INTO THE MIX. However, TT got it done easy as pie!
Date published: 2021-02-18
Rated 3 out of 5 by from Help chat was unsatisfactory Chat help terminated without reply or prior notice; info sent by email was irrelevant to my question and for some reason was sent three times -- not at all helpful. 470663805 as Support ID
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Amazing This is my second year using Turbo Tax and I must admit that I was a little apprehensive in the beginning, because I thought it was going to be so hard to do. I had been terrified to do my taxes for several years, so I paid a tax preparer to do them for me. Turbo tax has made each experience a easy and simple one. Turbo tax walks you through each section step by step and gives you the option to speak with someone live or by texting, also if you want to search a question , you have that option too. Turbo Tax is literally fool proof . I love Turbo Tax and I am so glad that I decided to use their service. I would recommend anyone to just give them a try. If I can do it, anyone can. Thanks Turbo Tax!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Very simple to use alone Everything that really need attention is more dominant visually then what's not as important. Very easy to use.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 12265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Good first time Still interested. Don't plan on looking for anything else.
Date published: 2021-02-18
Rated 4 out of 5 by from GREAT EXPERIENCE OVERALL This was my first time using Turbotax and overall it was a great experience, very user friendly. Only needs a little improvement here and there (and I know they get better every year), so, in general, I do recommend it to everybody.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Not as easy as it seems, took too long and was sending me in circles!
Date published: 2021-02-18
Rated 2 out of 5 by from TurboTax is way to expensive Turbo Tax is to pricey for an individual doing their own taxes. I payed 125.00, no reason why it should be that high when I'm doing my own taxes. I've been doing my taxes with turbotax for the last 7 years. Change your prices or else you will lose a customer. The prices are ridiculous!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Saves Time Turbo Tax is very easy to use, the information transfers over from year to year...this is a real time saver if your information hasn't changed. Turbo Tax will guide you every step of the way, or you can choose which categories you want to work on. The second option works well as you become familiar with the process.
Date published: 2021-02-18
Rated 5 out of 5 by from My first time Once I got past my fear of preparing the tax return, Turbo Tax was wonderful! Many helpful details if needed, and was done in an orderly fashion.
Date published: 2021-02-18
Rated 5 out of 5 by from EACH YEAR, IT GETS BETTER AND EASIER TO USE! oUR TAX SITUATION CONTINUES TO GROW MORE COMPLEX AND EVOLVE, NOT TO MENTION THIS PAST YEAR WITH PANDEMIC AND STIMULUS THROWN INTO THE MIX. However, TT got it done easy as pie!
Date published: 2021-02-18
Rated 3 out of 5 by from Help chat was unsatisfactory Chat help terminated without reply or prior notice; info sent by email was irrelevant to my question and for some reason was sent three times -- not at all helpful. 470663805 as Support ID
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Amazing This is my second year using Turbo Tax and I must admit that I was a little apprehensive in the beginning, because I thought it was going to be so hard to do. I had been terrified to do my taxes for several years, so I paid a tax preparer to do them for me. Turbo tax has made each experience a easy and simple one. Turbo tax walks you through each section step by step and gives you the option to speak with someone live or by texting, also if you want to search a question , you have that option too. Turbo Tax is literally fool proof . I love Turbo Tax and I am so glad that I decided to use their service. I would recommend anyone to just give them a try. If I can do it, anyone can. Thanks Turbo Tax!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Very simple to use alone Everything that really need attention is more dominant visually then what's not as important. Very easy to use.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 12265