TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax IS THE ONLY TAX SOFTWARE I WILL EVER USE! I've used TurboTax for nearly twenty-five years and the tool gets better every year.
Date published: 2023-02-18
Rated 2 out of 5 by from Refund on previous tax filing Turbo does a good job with guiding you through the process of filing your taxes. However, in the year prior, filers who used this service was over charged for a service that was stated to be free. This is not good for business.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is great TurboTax made it extremely easy to upload documents and work with a tax expert. My assigned tax expert clearly explained my return and what documents were needed to complete the return. The service and level of quality were both excellent! I highly recommend using TurboTax.
Date published: 2023-02-18
Rated 5 out of 5 by from Love the product! Great product every year. Well worth the money !!!
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo tax is so easy to use! It always easy to use Turbo Tax once you can download. I had a difficult time to download with license code this year until I got some help from Intuit personnel.
Date published: 2023-02-18
Rated 3 out of 5 by from Get's it done but fights me a lot Most of it is easy, but every year I have trouble being forced down the rabbit hole of repeated questions or have to find hidden sections in order to complete my return. Granted these are with somewhat complex issues around retirement recharacterization or small business expenses but it still has room to improve.
Date published: 2023-02-18
Rated 3 out of 5 by from Turbo tax used to be awesome. It was fine. But this year I was charged $139 to file when in the past it has been free AND I got charged $39 because I said I wanted the fees to be deducted from my refund. That doesn't make sense. I feel robbed.
Date published: 2023-02-18
Rated 5 out of 5 by from Still Easy I have used turbotax for over a decade. I've gotten very comfortable with it so wouldn't want to change to something else.
Date published: 2023-02-18
Rated 5 out of 5 by from everything was great quick and easy but kind of expensive in my eyes but worth it to ask for help
Date published: 2023-02-18
Rated 2 out of 5 by from Its outragous Its convenient but it cost way too much when your only filing you
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12262
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax IS THE ONLY TAX SOFTWARE I WILL EVER USE! I've used TurboTax for nearly twenty-five years and the tool gets better every year.
Date published: 2023-02-18
Rated 2 out of 5 by from Refund on previous tax filing Turbo does a good job with guiding you through the process of filing your taxes. However, in the year prior, filers who used this service was over charged for a service that was stated to be free. This is not good for business.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is great TurboTax made it extremely easy to upload documents and work with a tax expert. My assigned tax expert clearly explained my return and what documents were needed to complete the return. The service and level of quality were both excellent! I highly recommend using TurboTax.
Date published: 2023-02-18
Rated 5 out of 5 by from Love the product! Great product every year. Well worth the money !!!
Date published: 2023-02-18
Rated 4 out of 5 by from Turbo tax is so easy to use! It always easy to use Turbo Tax once you can download. I had a difficult time to download with license code this year until I got some help from Intuit personnel.
Date published: 2023-02-18
Rated 3 out of 5 by from Get's it done but fights me a lot Most of it is easy, but every year I have trouble being forced down the rabbit hole of repeated questions or have to find hidden sections in order to complete my return. Granted these are with somewhat complex issues around retirement recharacterization or small business expenses but it still has room to improve.
Date published: 2023-02-18
Rated 3 out of 5 by from Turbo tax used to be awesome. It was fine. But this year I was charged $139 to file when in the past it has been free AND I got charged $39 because I said I wanted the fees to be deducted from my refund. That doesn't make sense. I feel robbed.
Date published: 2023-02-18
Rated 5 out of 5 by from Still Easy I have used turbotax for over a decade. I've gotten very comfortable with it so wouldn't want to change to something else.
Date published: 2023-02-18
Rated 5 out of 5 by from everything was great quick and easy but kind of expensive in my eyes but worth it to ask for help
Date published: 2023-02-18
Rated 2 out of 5 by from Its outragous Its convenient but it cost way too much when your only filing you
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12262