TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is Fine, but needs one major change Easy to use, but you cannot electronically file a tax return if you need to add an explanation note or other separate sheet. If you have to do that, you have to file by mail, and if there is a refund involved--well, with the IRS paperwork backlog, you will wait until the middle of the 22nd Century before the IRS gets around to processing the return. Suggest you offer the ability to add attachments for a fee per return, like $5, which would save a lot of hassle to your customers
Date published: 2022-02-15
Rated 5 out of 5 by from Love TurboTax I have used TurboTax for a couple years now. It is very simple and easy to go through.
Date published: 2022-02-15
Rated 4 out of 5 by from Transaction process The transaction process was smooth, cheap, and easy.
Date published: 2022-02-15
Rated 5 out of 5 by from Peanut Butter and Jelly Bussy It is easy to use I have been using it for years. good show
Date published: 2022-02-15
Rated 2 out of 5 by from Their Live Chat options are barely functional Had a hard time getting a hold of anyone, and when I did it was super glitchy.
Date published: 2022-02-15
Rated 5 out of 5 by from GREAT quick and easy to use always get the most out of my taxes on here.
Date published: 2022-02-15
Rated 4 out of 5 by from Awesome Great and easy. I suggest it to anyone that needs help with taxes
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is fast and easy I will use it every year! I have had easy taxes for years and get them done right away!
Date published: 2022-02-15
Rated 1 out of 5 by from too many gaps & too many glitches processing Every yr it gets ;more expensive to efile state return & the 2021 turbo tax has NOT improved any of its long standing short comings: some sections unclear; inadequate explanation of fed tax requirements for specific sections. And the 2021 software kept hanging up and not letting me progress to next section even tho I answered all questions & filled all boxes. Forget about setting up an Intuit Turbo tax account--it failed to recognize my acct from last yr and I had to spend 30 minutes trying to solve problem only to fail. So i finished filing as "guest" paying for my state efilte.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Great Easy to use and easy to file. Makes it simple and quick to get your taxes done
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Fine, but needs one major change Easy to use, but you cannot electronically file a tax return if you need to add an explanation note or other separate sheet. If you have to do that, you have to file by mail, and if there is a refund involved--well, with the IRS paperwork backlog, you will wait until the middle of the 22nd Century before the IRS gets around to processing the return. Suggest you offer the ability to add attachments for a fee per return, like $5, which would save a lot of hassle to your customers
Date published: 2022-02-15
Rated 5 out of 5 by from Love TurboTax I have used TurboTax for a couple years now. It is very simple and easy to go through.
Date published: 2022-02-15
Rated 4 out of 5 by from Transaction process The transaction process was smooth, cheap, and easy.
Date published: 2022-02-15
Rated 5 out of 5 by from Peanut Butter and Jelly Bussy It is easy to use I have been using it for years. good show
Date published: 2022-02-15
Rated 2 out of 5 by from Their Live Chat options are barely functional Had a hard time getting a hold of anyone, and when I did it was super glitchy.
Date published: 2022-02-15
Rated 5 out of 5 by from GREAT quick and easy to use always get the most out of my taxes on here.
Date published: 2022-02-15
Rated 4 out of 5 by from Awesome Great and easy. I suggest it to anyone that needs help with taxes
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is fast and easy I will use it every year! I have had easy taxes for years and get them done right away!
Date published: 2022-02-15
Rated 1 out of 5 by from too many gaps & too many glitches processing Every yr it gets ;more expensive to efile state return & the 2021 turbo tax has NOT improved any of its long standing short comings: some sections unclear; inadequate explanation of fed tax requirements for specific sections. And the 2021 software kept hanging up and not letting me progress to next section even tho I answered all questions & filled all boxes. Forget about setting up an Intuit Turbo tax account--it failed to recognize my acct from last yr and I had to spend 30 minutes trying to solve problem only to fail. So i finished filing as "guest" paying for my state efilte.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Great Easy to use and easy to file. Makes it simple and quick to get your taxes done
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12260