TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great service by expert My state got rejected and the expert was awesome at helping resolve the issue and file electronically instead of amending the return and sending by mail. This was awesome!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy on the mind! System is easy to use. It walks you through the process with plenty of opportunity to go back and review. The downside is that you think you're paying on fee when you're actually paying, in some cases multiple fees - State, Federal, more than one State - all separate fees.
Date published: 2022-02-27
Rated 5 out of 5 by from I really DO love Turbo Tax !!! Turbo Tax has always been the best for me~filing online is easy, simple to understand, and efficient~! From the very beginning when I first used Turbo Tax, I wished I had known to use it years before~!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use I have been using Turbo Tax for the last several years and it is really easy to use. The program has most of the information already in so all you have to do is double check it and fill in the rest.
Date published: 2022-02-27
Rated 5 out of 5 by from love that turbo tax super easy to use, help offered every step of the way
Date published: 2022-02-27
Rated 5 out of 5 by from Love using Turbo Tax I have been using Turbo tax for at least 15 years. It is easy to navigate, informative and helpful. Will continue to use in the future.
Date published: 2022-02-27
Rated 3 out of 5 by from not real easy this year too confusing and not user friendly; difficult to navigate
Date published: 2022-02-27
Rated 4 out of 5 by from I like it My agent stayed on the phone with me through the whole process
Date published: 2022-02-27
Rated 5 out of 5 by from Great Walks you through the process. Easy to follow steps
Date published: 2022-02-27
Rated 5 out of 5 by from Way easier than what I was expection I was really apprehensive about filing my own taxes. A former colleague/ friend use to do my taxes for the last 3 years and he retired. I was at a loss of whom I'd find to file my taxes, H&R Block are good but they are expensive, including their competitors. My brother suggested Turbo tax, I inquired with coworkers and friends if they had used the software it was highly recommended by everyone I asked. I thought I'd give it a shot, I'm a nurse so how bad could it really be. This was the best experience doing my taxes since have my friend / former colleague prepare them. It was so easy and simple to use. There's no way anyone could mess up using this software. Will definitely be using this software hear on out. Thank you for creating Turbo tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service by expert My state got rejected and the expert was awesome at helping resolve the issue and file electronically instead of amending the return and sending by mail. This was awesome!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy on the mind! System is easy to use. It walks you through the process with plenty of opportunity to go back and review. The downside is that you think you're paying on fee when you're actually paying, in some cases multiple fees - State, Federal, more than one State - all separate fees.
Date published: 2022-02-27
Rated 5 out of 5 by from I really DO love Turbo Tax !!! Turbo Tax has always been the best for me~filing online is easy, simple to understand, and efficient~! From the very beginning when I first used Turbo Tax, I wished I had known to use it years before~!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use I have been using Turbo Tax for the last several years and it is really easy to use. The program has most of the information already in so all you have to do is double check it and fill in the rest.
Date published: 2022-02-27
Rated 5 out of 5 by from love that turbo tax super easy to use, help offered every step of the way
Date published: 2022-02-27
Rated 5 out of 5 by from Love using Turbo Tax I have been using Turbo tax for at least 15 years. It is easy to navigate, informative and helpful. Will continue to use in the future.
Date published: 2022-02-27
Rated 3 out of 5 by from not real easy this year too confusing and not user friendly; difficult to navigate
Date published: 2022-02-27
Rated 4 out of 5 by from I like it My agent stayed on the phone with me through the whole process
Date published: 2022-02-27
Rated 5 out of 5 by from Great Walks you through the process. Easy to follow steps
Date published: 2022-02-27
Rated 5 out of 5 by from Way easier than what I was expection I was really apprehensive about filing my own taxes. A former colleague/ friend use to do my taxes for the last 3 years and he retired. I was at a loss of whom I'd find to file my taxes, H&R Block are good but they are expensive, including their competitors. My brother suggested Turbo tax, I inquired with coworkers and friends if they had used the software it was highly recommended by everyone I asked. I thought I'd give it a shot, I'm a nurse so how bad could it really be. This was the best experience doing my taxes since have my friend / former colleague prepare them. It was so easy and simple to use. There's no way anyone could mess up using this software. Will definitely be using this software hear on out. Thank you for creating Turbo tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12257