TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from online version. very disappointing. I tried the online version and wasted an entire evening on entering and re-entering my tax information in different version of your software. Just offer a fair price and allow people to use your software. And then at the very end, I get message that my returns can't be filed electronically. I ended up downloading the PC version, like I should have done in the first place and all worked well.
Date published: 2021-02-16
Rated 5 out of 5 by from The best tax filing company out there I've used turbotax for over 5 years now. Every year is extremely simple and efficient. I will never use another company!
Date published: 2021-02-16
Rated 5 out of 5 by from SO SIMPLE! It was so easy, simple, I was able to check for any possible credits that applied to me personally & im just so happy I was able to use this service
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is awesome. It was great. You guys walked me right though doing my taxes. I will return next year.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Experience I would like to thank Robert for his great and excellent service in explaining the process of my tax return.
Date published: 2021-02-16
Rated 2 out of 5 by from Happy in past years, this year? After 3 attempts. I have used TT happily for 8 years. However, there are some sort of glitches in the software this year. I had to do it 3 times and finally called to ask why. The helpful agent explained that many were having the same issue. It kicked info out of the completed form, added info I had deleted, and when I went to file, it kept rejecting it because when paying, it didn't charge for the state return so it wouldn't accept it.
Date published: 2021-02-16
Rated 5 out of 5 by from Have been using Turbo Tax for years Love using Turbo Tax. It’s easy and smooth sailing
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax Worked as advertised. Will use TurboTax again next year.
Date published: 2021-02-16
Rated 5 out of 5 by from awesome sauce first year filing on turbotax and the live help was so wonderful. was able to get it done and all my questions were answered by experts! will be back next year to file again!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax 2021 TurboTax is convenient and easy to use. I definitely will use their services and products in the coming years. Tell everyone you know that TurboTax is great!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12256
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from online version. very disappointing. I tried the online version and wasted an entire evening on entering and re-entering my tax information in different version of your software. Just offer a fair price and allow people to use your software. And then at the very end, I get message that my returns can't be filed electronically. I ended up downloading the PC version, like I should have done in the first place and all worked well.
Date published: 2021-02-16
Rated 5 out of 5 by from The best tax filing company out there I've used turbotax for over 5 years now. Every year is extremely simple and efficient. I will never use another company!
Date published: 2021-02-16
Rated 5 out of 5 by from SO SIMPLE! It was so easy, simple, I was able to check for any possible credits that applied to me personally & im just so happy I was able to use this service
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is awesome. It was great. You guys walked me right though doing my taxes. I will return next year.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Experience I would like to thank Robert for his great and excellent service in explaining the process of my tax return.
Date published: 2021-02-16
Rated 2 out of 5 by from Happy in past years, this year? After 3 attempts. I have used TT happily for 8 years. However, there are some sort of glitches in the software this year. I had to do it 3 times and finally called to ask why. The helpful agent explained that many were having the same issue. It kicked info out of the completed form, added info I had deleted, and when I went to file, it kept rejecting it because when paying, it didn't charge for the state return so it wouldn't accept it.
Date published: 2021-02-16
Rated 5 out of 5 by from Have been using Turbo Tax for years Love using Turbo Tax. It’s easy and smooth sailing
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax Worked as advertised. Will use TurboTax again next year.
Date published: 2021-02-16
Rated 5 out of 5 by from awesome sauce first year filing on turbotax and the live help was so wonderful. was able to get it done and all my questions were answered by experts! will be back next year to file again!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax 2021 TurboTax is convenient and easy to use. I definitely will use their services and products in the coming years. Tell everyone you know that TurboTax is great!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12256