TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Easy and Convenient Really appreciate the info being transferred from previous year, without having to enter it all again; however was disappointed that I had to catch adding income into State return.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is awesome to use I got tired of paying for a service and decided to try this!!! Loved it!!! It was easy to use...I will never got back
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy and awesome I feel like a Pro using Turbo Tax, very user friendly and accurate and tries to get you the most out of your return.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax was easy to use. Turbo tax deluxe was easy to use . The import functions were great, and reduced the time needed to complete my taxes.
Date published: 2021-02-16
Rated 1 out of 5 by from Horrible Horrible, first time using turbo tax and won't use it again, I've never had my tax return rejected until I used turbo tax, glitchy system
Date published: 2021-02-16
Rated 1 out of 5 by from Very poor customer service I paid for the Premier product so I would be able to contact a tax specialist as I retired in 2020 and anticipated having questions. Only 1 call was answered and unfortunately I was provided inaccurate information which I discovered on my own and reported. I made 3 other attempts over several days and my calls were never answered despite receiving email confirmation that they would be in 17 minutes, 21 minutes, etc.
Date published: 2021-02-16
Rated 5 out of 5 by from Super easy Virtual support super helpful and easy to use. Done my taxes thru TurboTax for four years and counting
Date published: 2021-02-16
Rated 5 out of 5 by from Very simple and clear I like the way it explains everything every step at any point you can stop an save if you need a break or if you wanna ask a question even if you change your mind and decide you want to let a professional do it you can it really is stress free
Date published: 2021-02-16
Rated 5 out of 5 by from Easiest Way to Prepare a Return Preparing your return with TurboTax is as easy as talking to a knowledgeable friend. It walks you through each aspect of your taxes in language that is plain and easy to understand. It is a pleasure to do your return.
Date published: 2021-02-16
Rated 5 out of 5 by from Super Easy Was great used competitor the last couple of years but Turbo Tax was more informative and easier.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12255
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy and Convenient Really appreciate the info being transferred from previous year, without having to enter it all again; however was disappointed that I had to catch adding income into State return.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is awesome to use I got tired of paying for a service and decided to try this!!! Loved it!!! It was easy to use...I will never got back
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy and awesome I feel like a Pro using Turbo Tax, very user friendly and accurate and tries to get you the most out of your return.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax was easy to use. Turbo tax deluxe was easy to use . The import functions were great, and reduced the time needed to complete my taxes.
Date published: 2021-02-16
Rated 1 out of 5 by from Horrible Horrible, first time using turbo tax and won't use it again, I've never had my tax return rejected until I used turbo tax, glitchy system
Date published: 2021-02-16
Rated 1 out of 5 by from Very poor customer service I paid for the Premier product so I would be able to contact a tax specialist as I retired in 2020 and anticipated having questions. Only 1 call was answered and unfortunately I was provided inaccurate information which I discovered on my own and reported. I made 3 other attempts over several days and my calls were never answered despite receiving email confirmation that they would be in 17 minutes, 21 minutes, etc.
Date published: 2021-02-16
Rated 5 out of 5 by from Super easy Virtual support super helpful and easy to use. Done my taxes thru TurboTax for four years and counting
Date published: 2021-02-16
Rated 5 out of 5 by from Very simple and clear I like the way it explains everything every step at any point you can stop an save if you need a break or if you wanna ask a question even if you change your mind and decide you want to let a professional do it you can it really is stress free
Date published: 2021-02-16
Rated 5 out of 5 by from Easiest Way to Prepare a Return Preparing your return with TurboTax is as easy as talking to a knowledgeable friend. It walks you through each aspect of your taxes in language that is plain and easy to understand. It is a pleasure to do your return.
Date published: 2021-02-16
Rated 5 out of 5 by from Super Easy Was great used competitor the last couple of years but Turbo Tax was more informative and easier.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12255