TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is a very helpful place to go Very good. And very helpful Amy my tax expert was very helpful cause I'm not really good at technology
Date published: 2022-02-16
Rated 5 out of 5 by from turbo tax is the best super easy , with guided walk thrus as i went along
Date published: 2022-02-16
Rated 5 out of 5 by from Thanks for the sick help Everyone on the phones are super awesome and thanks for the help
Date published: 2022-02-16
Rated 5 out of 5 by from Perfect for taxes I have been using TurboTax for the past 6 years to file my taxes, and I love it! it is so simple and easy to follow, they take you step-by-step and if there is something you really do not understand, there is someone there that can help. I used the live agent feature today for the first time and I was thoroughly pleased. taxes really couldn't be any simpler.
Date published: 2022-02-16
Rated 5 out of 5 by from turbo is awesome i thank u a lot for all the help yall the best this my first time doing taxes
Date published: 2022-02-16
Rated 3 out of 5 by from Mostly good, a few areas of Meh... There are a few areas where there were gaps, I did submit feedback on the help page. 1) I went to file, paid, and then thought I was done. Wondering why weeks later, no tax return. Then I realized that I had not completed - that it still needed to be filed. Just did that today. Hopefully now I will get it in a few weeks. 2) A number of areas, if I wanted to edit, I had to start at the beginning of the section and re-answer the entire process. This was extremely annoying. Especially when I wanted to see the difference if I claimed my children or not. 3) Primarily, with the varying Box 14 codes. None of which on my W2 are listed in your help nor how they apply. LIST on Back of W2 1 - Non-Taxable Quarters Deductions 2 - Flexible Spending Account - Health Care - Pretax 3 - Flex Fund - Health (Overseas Private Investment Corporation and Presidio Trust employees only) 4 - Transportation Fringe Benefit 5 - Transportation Non-Taxed 6 - Pretax Benefits such as Health, Dental, and/or Vision 7 - Occupational Privilege Tax 8 - Estimated Local Tax 9 - Ameritus Dental/Vision 10 - State Transit Tax 11 - State Transit Wage 12 - Sick leave wages subject to the $511 per day limit because of care you required 13 - Sick leave wages subject to the $200 per day limit because of care you provided to another 14 - Emergency family leave wages COLA - Employee residing in Puerto Rico and
Date published: 2022-02-16
Rated 5 out of 5 by from Taxes It was a nice experience not having to do my taxes myself this year. Stephen was awesome. I may try again next year.
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent Great service. Easy to use. One negative comment : Dont mix financial offers in with tax information. it is confusing and may induce elderly tax payers into buying products they really dont need.
Date published: 2022-02-16
Rated 5 out of 5 by from Straight Forward! Pretty simple to use and I ca barely read. AND its FREE!!
Date published: 2022-02-16
Rated 4 out of 5 by from Very easy and simple to use I've used Turbo tax for a number of years and I have had no problems and its a direct an simple way to do your taxes. I would recommend it to anybody looking to do their taxes themselves
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12241
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a very helpful place to go Very good. And very helpful Amy my tax expert was very helpful cause I'm not really good at technology
Date published: 2022-02-16
Rated 5 out of 5 by from turbo tax is the best super easy , with guided walk thrus as i went along
Date published: 2022-02-16
Rated 5 out of 5 by from Thanks for the sick help Everyone on the phones are super awesome and thanks for the help
Date published: 2022-02-16
Rated 5 out of 5 by from Perfect for taxes I have been using TurboTax for the past 6 years to file my taxes, and I love it! it is so simple and easy to follow, they take you step-by-step and if there is something you really do not understand, there is someone there that can help. I used the live agent feature today for the first time and I was thoroughly pleased. taxes really couldn't be any simpler.
Date published: 2022-02-16
Rated 5 out of 5 by from turbo is awesome i thank u a lot for all the help yall the best this my first time doing taxes
Date published: 2022-02-16
Rated 3 out of 5 by from Mostly good, a few areas of Meh... There are a few areas where there were gaps, I did submit feedback on the help page. 1) I went to file, paid, and then thought I was done. Wondering why weeks later, no tax return. Then I realized that I had not completed - that it still needed to be filed. Just did that today. Hopefully now I will get it in a few weeks. 2) A number of areas, if I wanted to edit, I had to start at the beginning of the section and re-answer the entire process. This was extremely annoying. Especially when I wanted to see the difference if I claimed my children or not. 3) Primarily, with the varying Box 14 codes. None of which on my W2 are listed in your help nor how they apply. LIST on Back of W2 1 - Non-Taxable Quarters Deductions 2 - Flexible Spending Account - Health Care - Pretax 3 - Flex Fund - Health (Overseas Private Investment Corporation and Presidio Trust employees only) 4 - Transportation Fringe Benefit 5 - Transportation Non-Taxed 6 - Pretax Benefits such as Health, Dental, and/or Vision 7 - Occupational Privilege Tax 8 - Estimated Local Tax 9 - Ameritus Dental/Vision 10 - State Transit Tax 11 - State Transit Wage 12 - Sick leave wages subject to the $511 per day limit because of care you required 13 - Sick leave wages subject to the $200 per day limit because of care you provided to another 14 - Emergency family leave wages COLA - Employee residing in Puerto Rico and
Date published: 2022-02-16
Rated 5 out of 5 by from Taxes It was a nice experience not having to do my taxes myself this year. Stephen was awesome. I may try again next year.
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent Great service. Easy to use. One negative comment : Dont mix financial offers in with tax information. it is confusing and may induce elderly tax payers into buying products they really dont need.
Date published: 2022-02-16
Rated 5 out of 5 by from Straight Forward! Pretty simple to use and I ca barely read. AND its FREE!!
Date published: 2022-02-16
Rated 4 out of 5 by from Very easy and simple to use I've used Turbo tax for a number of years and I have had no problems and its a direct an simple way to do your taxes. I would recommend it to anybody looking to do their taxes themselves
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12241