TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 1 out of 5 by from Turbo Tax is very poor user experience Turbo Tax is very poor user experience. Very poor response to issues we had while filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful and easy When confused, I asked for help. The experts solved my problem with patience.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice job We've used Turbo Tax for a few years. Great job...
Date published: 2022-04-18
Rated 5 out of 5 by from great informative and very helpfull easy to use when in a rush
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent the Integrations and Live Support I was a bit nervouse about doing our taxes this year due to our newborn, home refinance, EV credit, and investments because it seemed like it would be too complicated. It was the exact opposite thanks to the integrations with our banks, lenders, HRIS systems, and investment companies. Plus the live tax expert support helped reassure I was doing it right.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax Corporation has too many pitfalls If you check that the depreciation tax and book are the same, it still puts depreciation in M-1. There is no question for a personal holding corporation in the list of questions. It is very difficult to get answers to problems. Phone numbers take you to TurboTax Deluxe , but not to Turbotax Business. There is no help for the balance sheet.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Program Very user friendly, and easy. It walks you through every step and gives you guidance for everything.
Date published: 2022-04-18
Rated 5 out of 5 by from Great job Carolyn I was worried for a while, but finally Carolyn came to the rescue
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy This year's turbotax is better than ever. It was easy to navigate through the income section including interest and dividends. I have a lot of different investment accounts, so lots of tax documents. The auto import feature works great! Only thing is, some banks and investment companies don't allow the use of a vpn, so that might cause the auto login to fail with a "id/password not recognized" error message. Just temporarily disable your vpn and it should work fine. I had to figure this out on my own. Might be nice to have a hint displayed to try disabling vpn when auto login fails.
Date published: 2022-04-18
Rated 2 out of 5 by from Very confusing to file for deceased Overall it was relatively easy but I had to manually change several addresses once I printed the return out as it was never clear what address they wanted
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is very poor user experience Turbo Tax is very poor user experience. Very poor response to issues we had while filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful and easy When confused, I asked for help. The experts solved my problem with patience.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice job We've used Turbo Tax for a few years. Great job...
Date published: 2022-04-18
Rated 5 out of 5 by from great informative and very helpfull easy to use when in a rush
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent the Integrations and Live Support I was a bit nervouse about doing our taxes this year due to our newborn, home refinance, EV credit, and investments because it seemed like it would be too complicated. It was the exact opposite thanks to the integrations with our banks, lenders, HRIS systems, and investment companies. Plus the live tax expert support helped reassure I was doing it right.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax Corporation has too many pitfalls If you check that the depreciation tax and book are the same, it still puts depreciation in M-1. There is no question for a personal holding corporation in the list of questions. It is very difficult to get answers to problems. Phone numbers take you to TurboTax Deluxe , but not to Turbotax Business. There is no help for the balance sheet.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Program Very user friendly, and easy. It walks you through every step and gives you guidance for everything.
Date published: 2022-04-18
Rated 5 out of 5 by from Great job Carolyn I was worried for a while, but finally Carolyn came to the rescue
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy This year's turbotax is better than ever. It was easy to navigate through the income section including interest and dividends. I have a lot of different investment accounts, so lots of tax documents. The auto import feature works great! Only thing is, some banks and investment companies don't allow the use of a vpn, so that might cause the auto login to fail with a "id/password not recognized" error message. Just temporarily disable your vpn and it should work fine. I had to figure this out on my own. Might be nice to have a hint displayed to try disabling vpn when auto login fails.
Date published: 2022-04-18
Rated 2 out of 5 by from Very confusing to file for deceased Overall it was relatively easy but I had to manually change several addresses once I printed the return out as it was never clear what address they wanted
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1225