TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Still easy to use. With all of the changes to this year's filing, stimulus payments, and unemployment payments from the pandemic that had to be accounted for as well, Turbotax made it easy to used, get help and ask questions with live tax professionals.
Date published: 2021-02-26
Rated 4 out of 5 by from Very easy and thorough Only complaint I have is when you tapped on the small red question mark ..it took you to a completely blank screen! Otherwise, i love it.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Love Love!!!! The best experience EVER!! The program is very easy to use!
Date published: 2021-02-26
Rated 5 out of 5 by from So Easy!!! I try to start y taxes in person and it gets too complicated with the appointments, and the drive up and the wait in your car due to the Covid current situation, and I decided to give turbo tax a try, and it's not only easy to navigate but the support offer live, chat or via phone was beyond what I expected, they were therefor me whenever I got stuck.
Date published: 2021-02-26
Rated 5 out of 5 by from Just gets easier! Year 7 filing my taxes using TurboTax....need I say more
Date published: 2021-02-26
Rated 5 out of 5 by from Ur employee are awesome The ladies where real helpful the one that waited on me the first was great. Rusty staid on with me for almost 2hours
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is wonderful and excellent my turbo tax experience this year is awesome, easy to understand, especially with the live expert Ms. Sheronda did an excellent job in assisting, walking me through and resolving my issue and confusion on my California tax form ,everything works great .She's the Best and very Knowledgeable.
Date published: 2021-02-26
Rated 4 out of 5 by from Only problem is appointment with expert too far Overall, convenient! I like how I don't have to log everything in. I guess only problem is making an appointment to talk to someone was a week away.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful Thank you for helping so fast! Very easy which has me so happy
Date published: 2021-02-26
Rated 5 out of 5 by from Pleasant Experience Very easy to use for a beginner! Highly recommend utilizing there software!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 12239
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still easy to use. With all of the changes to this year's filing, stimulus payments, and unemployment payments from the pandemic that had to be accounted for as well, Turbotax made it easy to used, get help and ask questions with live tax professionals.
Date published: 2021-02-26
Rated 4 out of 5 by from Very easy and thorough Only complaint I have is when you tapped on the small red question mark ..it took you to a completely blank screen! Otherwise, i love it.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Love Love!!!! The best experience EVER!! The program is very easy to use!
Date published: 2021-02-26
Rated 5 out of 5 by from So Easy!!! I try to start y taxes in person and it gets too complicated with the appointments, and the drive up and the wait in your car due to the Covid current situation, and I decided to give turbo tax a try, and it's not only easy to navigate but the support offer live, chat or via phone was beyond what I expected, they were therefor me whenever I got stuck.
Date published: 2021-02-26
Rated 5 out of 5 by from Just gets easier! Year 7 filing my taxes using TurboTax....need I say more
Date published: 2021-02-26
Rated 5 out of 5 by from Ur employee are awesome The ladies where real helpful the one that waited on me the first was great. Rusty staid on with me for almost 2hours
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is wonderful and excellent my turbo tax experience this year is awesome, easy to understand, especially with the live expert Ms. Sheronda did an excellent job in assisting, walking me through and resolving my issue and confusion on my California tax form ,everything works great .She's the Best and very Knowledgeable.
Date published: 2021-02-26
Rated 4 out of 5 by from Only problem is appointment with expert too far Overall, convenient! I like how I don't have to log everything in. I guess only problem is making an appointment to talk to someone was a week away.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful Thank you for helping so fast! Very easy which has me so happy
Date published: 2021-02-26
Rated 5 out of 5 by from Pleasant Experience Very easy to use for a beginner! Highly recommend utilizing there software!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 12239