TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTax Online
TurboTax Live
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Rated 2 out of 5 by
pstats from
Turbotax crashed multiple times.
TurboTax crashed multiple times on my mac desktop running Big Sur 11.6.3. It was because my USB external hard drive was disconnected after being connected when first starting the software. There's no reason for this to be the case and from online it appears it has been doing this for several years. This should be fixed. Otherwise, TT worked fine. I've used TT since it was MacinTax, so for many years.
Date published: 2022-02-15
Rated 5 out of 5 by
TFSmith21 from
TurboTax is so easy to use!
I find TurboTax so easy to use. I like the way it continues to guide you and offers assistance with any questions you may have.
Date published: 2022-02-15
Rated 4 out of 5 by
Mman100 from
Thanks for holding my hand!
It was my first time filing my taxes myself. I have always had it done for me. I regret that I paid so much money in the past having someone do them for me.
Date published: 2022-02-15
Rated 4 out of 5 by
GailFW from
2021 taxes
ok to use, filing is just a not as easy as in past years
Date published: 2022-02-15
Rated 3 out of 5 by
icumark from
Not happy
You state your a free tax form, however you have to pay to file. Used you for the last two years but I don't believe I will use you again.
Date published: 2022-02-15
Rated 2 out of 5 by
Jaybirdie1 from
TurboTax didnt remind me to complete my documents
I had been waiting for my return for almost a month. When I finished I signed and paid and it showed me that I was finished. I log in 3 weeks later wondering where my return was. It never came because I supposedly hadn't finished my state tax. I am a bit annoyed because I'm between jobs right now and I was in need of my return sooner than later. TurboTax is great in terms of what I've received back, but always fails at something.
Date published: 2022-02-15
Rated 5 out of 5 by
Opal07 from
TurboTax is Easy to Use
Easy to use. Checks entries to find any issues. Have been using for 15+ years now.
Date published: 2022-02-15
Rated 5 out of 5 by
Arecibo from
Super Easy
I liked how easy it was to do my taxes, I will recommend Turbotax to everyone.
Date published: 2022-02-15
Rated 5 out of 5 by
Richiedick12 from
Love turbo tax
It was great I would like to use turbo tax every year
Date published: 2022-02-15
Rated 5 out of 5 by
Christian C from
Wonderful Website
I used turbo tax free and was able to have my taxes knocked out in like 30 minutes. I used to dread taxes but with this resource I look forward to completing it so I can get my tax return and Turbotax just makes it so painless.
All TurboTax® Offerings Reviews - Page 12237
Date published: 2022-02-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
pstats from
Turbotax crashed multiple times.
TurboTax crashed multiple times on my mac desktop running Big Sur 11.6.3. It was because my USB external hard drive was disconnected after being connected when first starting the software. There's no reason for this to be the case and from online it appears it has been doing this for several years. This should be fixed. Otherwise, TT worked fine. I've used TT since it was MacinTax, so for many years.
Date published: 2022-02-15
Rated 5 out of 5 by
TFSmith21 from
TurboTax is so easy to use!
I find TurboTax so easy to use. I like the way it continues to guide you and offers assistance with any questions you may have.
Date published: 2022-02-15
Rated 4 out of 5 by
Mman100 from
Thanks for holding my hand!
It was my first time filing my taxes myself. I have always had it done for me. I regret that I paid so much money in the past having someone do them for me.
Date published: 2022-02-15
Rated 4 out of 5 by
GailFW from
2021 taxes
ok to use, filing is just a not as easy as in past years
Date published: 2022-02-15
Rated 3 out of 5 by
icumark from
Not happy
You state your a free tax form, however you have to pay to file. Used you for the last two years but I don't believe I will use you again.
Date published: 2022-02-15
Rated 2 out of 5 by
Jaybirdie1 from
TurboTax didnt remind me to complete my documents
I had been waiting for my return for almost a month. When I finished I signed and paid and it showed me that I was finished. I log in 3 weeks later wondering where my return was. It never came because I supposedly hadn't finished my state tax. I am a bit annoyed because I'm between jobs right now and I was in need of my return sooner than later. TurboTax is great in terms of what I've received back, but always fails at something.
Date published: 2022-02-15
Rated 5 out of 5 by
Opal07 from
TurboTax is Easy to Use
Easy to use. Checks entries to find any issues. Have been using for 15+ years now.
Date published: 2022-02-15
Rated 5 out of 5 by
Arecibo from
Super Easy
I liked how easy it was to do my taxes, I will recommend Turbotax to everyone.
Date published: 2022-02-15
Rated 5 out of 5 by
Richiedick12 from
Love turbo tax
It was great I would like to use turbo tax every year
Date published: 2022-02-15
Rated 5 out of 5 by
Christian C from
Wonderful Website
I used turbo tax free and was able to have my taxes knocked out in like 30 minutes. I used to dread taxes but with this resource I look forward to completing it so I can get my tax return and Turbotax just makes it so painless.
All TurboTax® Offerings Reviews - Page 12237
Date published: 2022-02-15