TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is amazing Turbo tax was so user friendly. High recommended everyone to use turbo tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome User's friendly. I will recommended Turbo Tax definitely!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great I never file but filing with them but it was was very easy
Date published: 2021-02-23
Rated 4 out of 5 by from Won't file MarketPlace form for free Turbo Tax is great with the exception it made me purchase the Deluxe version to file since we had the "Health Insurance Marketplace Statement" to complete. Not a good thing practice for people that obvioulsy need assistance with their premium.
Date published: 2021-02-23
Rated 3 out of 5 by from issues with turbotax Turbotax stated I deferred part of my social security last year and will be getting a W2C but my employer says I didn't defer and won't be issuing a W2C. I am a tad worried what else could be wrong with the tax software. Also, at the end, in review, it asked for bank interest and let me add one account again- thus doubling the interested added and decreasing my refund. I caught it in review but disappointed in the software.
Date published: 2021-02-23
Rated 5 out of 5 by from Second to NONE Extremely user friendly. Great service. FAQ's are great. Information icons give very understandable tips and guidance. Amazing service.
Date published: 2021-02-23
Rated 5 out of 5 by from So E-Z. Taxes are complicated. TT helps a great deal, easy to use. Fast.
Date published: 2021-02-23
Rated 4 out of 5 by from Our Go To Program We have used Turbo Tax for 8 years now. It's quick and easy - especially this year since there were very little changes in our income. However, Turbo Tax needs to make their fonts darker. I had a terrible time seeing the wording of sections. It was like when your printer head is getting gummy and the words don't print well. Otherwise we are very happy and satisfied with our Turbo Tax experience
Date published: 2021-02-23
Rated 4 out of 5 by from Good for first time user I was apprehensive about filling myself. But it seemed pretty easy and straight forward. Fingers crossed that it's all correct with no errors.
Date published: 2021-02-23
Rated 3 out of 5 by from Very disappointed with the glitches this year. Had glitches that were explained in codes and was unable to get an explanation for the codes. Had to clear and start over per the help agent. Had to delete state tax return and start over because efile failed. Help agents were very courteous and tried to help the best they could.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is amazing Turbo tax was so user friendly. High recommended everyone to use turbo tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome User's friendly. I will recommended Turbo Tax definitely!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great I never file but filing with them but it was was very easy
Date published: 2021-02-23
Rated 4 out of 5 by from Won't file MarketPlace form for free Turbo Tax is great with the exception it made me purchase the Deluxe version to file since we had the "Health Insurance Marketplace Statement" to complete. Not a good thing practice for people that obvioulsy need assistance with their premium.
Date published: 2021-02-23
Rated 3 out of 5 by from issues with turbotax Turbotax stated I deferred part of my social security last year and will be getting a W2C but my employer says I didn't defer and won't be issuing a W2C. I am a tad worried what else could be wrong with the tax software. Also, at the end, in review, it asked for bank interest and let me add one account again- thus doubling the interested added and decreasing my refund. I caught it in review but disappointed in the software.
Date published: 2021-02-23
Rated 5 out of 5 by from Second to NONE Extremely user friendly. Great service. FAQ's are great. Information icons give very understandable tips and guidance. Amazing service.
Date published: 2021-02-23
Rated 5 out of 5 by from So E-Z. Taxes are complicated. TT helps a great deal, easy to use. Fast.
Date published: 2021-02-23
Rated 4 out of 5 by from Our Go To Program We have used Turbo Tax for 8 years now. It's quick and easy - especially this year since there were very little changes in our income. However, Turbo Tax needs to make their fonts darker. I had a terrible time seeing the wording of sections. It was like when your printer head is getting gummy and the words don't print well. Otherwise we are very happy and satisfied with our Turbo Tax experience
Date published: 2021-02-23
Rated 4 out of 5 by from Good for first time user I was apprehensive about filling myself. But it seemed pretty easy and straight forward. Fingers crossed that it's all correct with no errors.
Date published: 2021-02-23
Rated 3 out of 5 by from Very disappointed with the glitches this year. Had glitches that were explained in codes and was unable to get an explanation for the codes. Had to clear and start over per the help agent. Had to delete state tax return and start over because efile failed. Help agents were very courteous and tried to help the best they could.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12236