TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from awesome! love it! use it every year! so simple and straight forward
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy and helpful Using Turbo Tax made filing taxes easy and painless.
Date published: 2023-04-18
Rated 5 out of 5 by from The best Used turbotax for 15 years now. Tried a few others that didn't come close to being as thorough and easy to use as turbotax.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is excellent! TurboTax has been my choice for over 10 years. I find it straightforward and easy to use. However, I wish it included provision to file FBAR and had more 'easy language' advice about filing foreign accounts. I still don't understand all then official language, for example in the Form 8938 instructions.
Date published: 2023-04-18
Rated 5 out of 5 by from Was not particularly pleased with Turbo Tax Rik stayed on phone with me for 1 hr and 46 min and was able to direct me in how to fix my error problem
Date published: 2023-04-18
Rated 5 out of 5 by from Best tax software available Everything flows and is easy to work with. Had major questions about a new schedule C business and the live help Lady answered them all. Great company to work with!
Date published: 2023-04-18
Rated 1 out of 5 by from Force you to switch to deluxe at the last minute Beware if you make more than 125k-- they'll force you to switch to Deluxe at the last minute for the 8959 form-- even if you owe nothing based on it.
Date published: 2023-04-18
Rated 1 out of 5 by from Charged me for a plan I didn't use Charged me for a plan I accidentally upgraded to and I couldn't switch. Lost a lot of money from that.
Date published: 2023-04-18
Rated 1 out of 5 by from Buggy and overpriced piece of garbage You could have a tax accountant to the taxes for you for the cost of having to do this buggy and poorly written software. Absolute garbage that has only gotten worse over the years. This is the last year I'm using it.
Date published: 2023-04-18
Rated 2 out of 5 by from You Need to Go Back to Free Efile for Everyone While I can appreciate a company's needs to gain revenue, TurboTax is the premiere online service to do that. However, it is quite sad that your company is making people with non "simple taxes" pay for your service when we are living in a recession and in post-COVID days where people are doing just about anything to make money. Your product didn't use to be like that, and I think you need to revert it as well. It is also deplorable that you would charge any fee to keep tax forms in our account, when most people have been using your services for years and rely on those documents being needed for future use. Please stop being like every other company nickeling and diming us.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome! love it! use it every year! so simple and straight forward
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy and helpful Using Turbo Tax made filing taxes easy and painless.
Date published: 2023-04-18
Rated 5 out of 5 by from The best Used turbotax for 15 years now. Tried a few others that didn't come close to being as thorough and easy to use as turbotax.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is excellent! TurboTax has been my choice for over 10 years. I find it straightforward and easy to use. However, I wish it included provision to file FBAR and had more 'easy language' advice about filing foreign accounts. I still don't understand all then official language, for example in the Form 8938 instructions.
Date published: 2023-04-18
Rated 5 out of 5 by from Was not particularly pleased with Turbo Tax Rik stayed on phone with me for 1 hr and 46 min and was able to direct me in how to fix my error problem
Date published: 2023-04-18
Rated 5 out of 5 by from Best tax software available Everything flows and is easy to work with. Had major questions about a new schedule C business and the live help Lady answered them all. Great company to work with!
Date published: 2023-04-18
Rated 1 out of 5 by from Force you to switch to deluxe at the last minute Beware if you make more than 125k-- they'll force you to switch to Deluxe at the last minute for the 8959 form-- even if you owe nothing based on it.
Date published: 2023-04-18
Rated 1 out of 5 by from Charged me for a plan I didn't use Charged me for a plan I accidentally upgraded to and I couldn't switch. Lost a lot of money from that.
Date published: 2023-04-18
Rated 1 out of 5 by from Buggy and overpriced piece of garbage You could have a tax accountant to the taxes for you for the cost of having to do this buggy and poorly written software. Absolute garbage that has only gotten worse over the years. This is the last year I'm using it.
Date published: 2023-04-18
Rated 2 out of 5 by from You Need to Go Back to Free Efile for Everyone While I can appreciate a company's needs to gain revenue, TurboTax is the premiere online service to do that. However, it is quite sad that your company is making people with non "simple taxes" pay for your service when we are living in a recession and in post-COVID days where people are doing just about anything to make money. Your product didn't use to be like that, and I think you need to revert it as well. It is also deplorable that you would charge any fee to keep tax forms in our account, when most people have been using your services for years and rely on those documents being needed for future use. Please stop being like every other company nickeling and diming us.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1224