TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from their window version don't talk to their web ver I have been using turbo tax for over 10 years. Last year I decided to get a copy from Costco and filed via installed version from Mac. This year when filing the tax, it says I was not filed via turbo tax, and asked me to verify my last year's gross income in order to efile. Issue like this makes me worried what else could gone wrong within their app? do I really get the best return I could possibly get or over paid my tax? I am actually sick worried now....
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is a critical necessity The live Turbotax phone-center person who helped me with a "confusion" was courteous, professional, and a life saver! EXCELLENT and timely service. Brand loyalty for 2 decades to Intuit continues!
Date published: 2022-04-15
Rated 4 out of 5 by from Plug & Play - easy to walk through the process I am an independent contractor for two ventures and a homeowner... it's really simple to just be guided through the process ... admittedly I've created a multi-tabbed spreadsheet with a summary tab to keep my expenses in order, so it's easy to just take my figures and plug them in. Doesn't take the sting out of actually paying the taxes, but makes it simple to do and confident in knowing it's done right.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! It went well! I will use Turbo Tax again next year! Thank you!
Date published: 2022-04-15
Rated 5 out of 5 by from Fast and Easy Overall the software is very easy to use and gives you an array of filing options and recommendations to get the maximum refund.
Date published: 2022-04-15
Rated 2 out of 5 by from This years turbo tax, rea;;y went down Over info and review fine. But no one you could talk to with questions. H&R block CD had someone you could call. Next year will mostly switch
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service I will be using y'all yearly! This service is great, fast and professional. Also, the price is great!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy tax prep Turbo Tax Deluxe is easy to use, enter information, and file
Date published: 2022-04-15
Rated 4 out of 5 by from Great except for I live in Vandercook Lake. It is in Jackson County but not in the City of Jackson. Turbo Tax gave me no way to exclude the Jackson County City Income Tax which I do not owe because I am retired and do not live in the City of Jackson
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax! Turbo tax is easy and the help is patient and kind through this process
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1224
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from their window version don't talk to their web ver I have been using turbo tax for over 10 years. Last year I decided to get a copy from Costco and filed via installed version from Mac. This year when filing the tax, it says I was not filed via turbo tax, and asked me to verify my last year's gross income in order to efile. Issue like this makes me worried what else could gone wrong within their app? do I really get the best return I could possibly get or over paid my tax? I am actually sick worried now....
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is a critical necessity The live Turbotax phone-center person who helped me with a "confusion" was courteous, professional, and a life saver! EXCELLENT and timely service. Brand loyalty for 2 decades to Intuit continues!
Date published: 2022-04-15
Rated 4 out of 5 by from Plug & Play - easy to walk through the process I am an independent contractor for two ventures and a homeowner... it's really simple to just be guided through the process ... admittedly I've created a multi-tabbed spreadsheet with a summary tab to keep my expenses in order, so it's easy to just take my figures and plug them in. Doesn't take the sting out of actually paying the taxes, but makes it simple to do and confident in knowing it's done right.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! It went well! I will use Turbo Tax again next year! Thank you!
Date published: 2022-04-15
Rated 5 out of 5 by from Fast and Easy Overall the software is very easy to use and gives you an array of filing options and recommendations to get the maximum refund.
Date published: 2022-04-15
Rated 2 out of 5 by from This years turbo tax, rea;;y went down Over info and review fine. But no one you could talk to with questions. H&R block CD had someone you could call. Next year will mostly switch
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service I will be using y'all yearly! This service is great, fast and professional. Also, the price is great!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy tax prep Turbo Tax Deluxe is easy to use, enter information, and file
Date published: 2022-04-15
Rated 4 out of 5 by from Great except for I live in Vandercook Lake. It is in Jackson County but not in the City of Jackson. Turbo Tax gave me no way to exclude the Jackson County City Income Tax which I do not owe because I am retired and do not live in the City of Jackson
Date published: 2022-04-15
Rated 5 out of 5 by from I love Turbo Tax! Turbo tax is easy and the help is patient and kind through this process
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1224