TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
247B from
awesome!
love it! use it every year! so simple and straight forward
Date published: 2023-04-18
Rated 5 out of 5 by
kleighton from
So Easy and helpful
Using Turbo Tax made filing taxes easy and painless.
Date published: 2023-04-18
Rated 5 out of 5 by
FishTacoEater from
The best
Used turbotax for 15 years now. Tried a few others that didn't come close to being as thorough and easy to use as turbotax.
Date published: 2023-04-18
Rated 4 out of 5 by
Smethwick Man from
TurboTax is excellent!
TurboTax has been my choice for over 10 years. I find it straightforward and easy to use. However, I wish it included provision to file FBAR and had more 'easy language' advice about filing foreign accounts. I still don't understand all then official language, for example in the Form 8938 instructions.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Was not particularly pleased with Turbo Tax
Rik stayed on phone with me for 1 hr and 46 min and was able to direct me in how to fix my error problem
Date published: 2023-04-18
Rated 5 out of 5 by
P Jason Jason from
Best tax software available
Everything flows and is easy to work with. Had major questions about a new schedule C business and the live help Lady answered them all. Great company to work with!
Date published: 2023-04-18
Rated 1 out of 5 by
MCC415 from
Force you to switch to deluxe at the last minute
Beware if you make more than 125k-- they'll force you to switch to Deluxe at the last minute for the 8959 form-- even if you owe nothing based on it.
Date published: 2023-04-18
Rated 1 out of 5 by
hellolemonhead from
Charged me for a plan I didn't use
Charged me for a plan I accidentally upgraded to and I couldn't switch. Lost a lot of money from that.
Date published: 2023-04-18
Rated 1 out of 5 by
MikeWhoThinksIntuitSucks from
Buggy and overpriced piece of garbage
You could have a tax accountant to the taxes for you for the cost of having to do this buggy and poorly written software. Absolute garbage that has only gotten worse over the years. This is the last year I'm using it.
Date published: 2023-04-18
Rated 2 out of 5 by
kballet from
You Need to Go Back to Free Efile for Everyone
While I can appreciate a company's needs to gain revenue, TurboTax is the premiere online service to do that. However, it is quite sad that your company is making people with non "simple taxes" pay for your service when we are living in a recession and in post-COVID days where people are doing just about anything to make money. Your product didn't use to be like that, and I think you need to revert it as well. It is also deplorable that you would charge any fee to keep tax forms in our account, when most people have been using your services for years and rely on those documents being needed for future use. Please stop being like every other company nickeling and diming us.
All TurboTax® Offerings Reviews - Page 1224
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
247B from
awesome!
love it! use it every year! so simple and straight forward
Date published: 2023-04-18
Rated 5 out of 5 by
kleighton from
So Easy and helpful
Using Turbo Tax made filing taxes easy and painless.
Date published: 2023-04-18
Rated 5 out of 5 by
FishTacoEater from
The best
Used turbotax for 15 years now. Tried a few others that didn't come close to being as thorough and easy to use as turbotax.
Date published: 2023-04-18
Rated 4 out of 5 by
Smethwick Man from
TurboTax is excellent!
TurboTax has been my choice for over 10 years. I find it straightforward and easy to use. However, I wish it included provision to file FBAR and had more 'easy language' advice about filing foreign accounts. I still don't understand all then official language, for example in the Form 8938 instructions.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Was not particularly pleased with Turbo Tax
Rik stayed on phone with me for 1 hr and 46 min and was able to direct me in how to fix my error problem
Date published: 2023-04-18
Rated 5 out of 5 by
P Jason Jason from
Best tax software available
Everything flows and is easy to work with. Had major questions about a new schedule C business and the live help Lady answered them all. Great company to work with!
Date published: 2023-04-18
Rated 1 out of 5 by
MCC415 from
Force you to switch to deluxe at the last minute
Beware if you make more than 125k-- they'll force you to switch to Deluxe at the last minute for the 8959 form-- even if you owe nothing based on it.
Date published: 2023-04-18
Rated 1 out of 5 by
hellolemonhead from
Charged me for a plan I didn't use
Charged me for a plan I accidentally upgraded to and I couldn't switch. Lost a lot of money from that.
Date published: 2023-04-18
Rated 1 out of 5 by
MikeWhoThinksIntuitSucks from
Buggy and overpriced piece of garbage
You could have a tax accountant to the taxes for you for the cost of having to do this buggy and poorly written software. Absolute garbage that has only gotten worse over the years. This is the last year I'm using it.
Date published: 2023-04-18
Rated 2 out of 5 by
kballet from
You Need to Go Back to Free Efile for Everyone
While I can appreciate a company's needs to gain revenue, TurboTax is the premiere online service to do that. However, it is quite sad that your company is making people with non "simple taxes" pay for your service when we are living in a recession and in post-COVID days where people are doing just about anything to make money. Your product didn't use to be like that, and I think you need to revert it as well. It is also deplorable that you would charge any fee to keep tax forms in our account, when most people have been using your services for years and rely on those documents being needed for future use. Please stop being like every other company nickeling and diming us.
All TurboTax® Offerings Reviews - Page 1224
Date published: 2023-04-18