TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from I WILL NEVER BE USING TURBOTAX AGAIN!!!!!!!!!!!!!! HORRIBLE! Once again filing taxes for employee stock purchase plans is OVERLY COMPLICATED. And when I finally get through all of the idiotic questions that don't apply to my tax situation, the tool won't let me use a credit card to pay so I was forced to pay from my refund and pay an extra $40! Not only that, but I was SUPPOSED to get a discount on the federal and state products for filing before February 28th, BUT I DIDN'T GET ANY DISCOUNTS. I want my money back >:(
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Awesome easy nice friendly not hard to figure out.
Date published: 2022-02-22
Rated 5 out of 5 by from Great!!! It is the best tax service on the market. Try it now!!!!!!!!
Date published: 2022-02-22
Rated 3 out of 5 by from love that its free tax experts where helpful wish they could have stayed online with me until the filing was complete
Date published: 2022-02-22
Rated 5 out of 5 by from AWESOME TO USE AND EASY TO NAVIGATE BEST SOFTWARE TO GET THE JOB DONE. WOULD USE AGAIN EVERY YEAR
Date published: 2022-02-22
Rated 5 out of 5 by from GREAT EXPERIENCE AS ALWAYS !! I've used Turbo Tax previously and truly appreciate the user friendliness it provides. Any questions there is always assistance available. Very happy to use this service annually.
Date published: 2022-02-22
Rated 4 out of 5 by from Easy to use! I have used Turbo Tax for years! I love the ease of use of this site! I do think it's a little expensive but compared to going to an accountant it's not so bad I guess.
Date published: 2022-02-22
Rated 4 out of 5 by from Very good, a little difficult because of format Tech and tax expert was very good and displayed a total knowledge of taxes and the new format for Turbo Tax.
Date published: 2022-02-22
Rated 1 out of 5 by from Trash Hidden fees they have now is trash and have to delete return just to change options is trash Will not be using them anymore
Date published: 2022-02-22
Rated 3 out of 5 by from Very confusing with Stocks hard alot of trouble with stock and crypto documents. most documents were impoted and software still wanted alot of changes to be made
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 12230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I WILL NEVER BE USING TURBOTAX AGAIN!!!!!!!!!!!!!! HORRIBLE! Once again filing taxes for employee stock purchase plans is OVERLY COMPLICATED. And when I finally get through all of the idiotic questions that don't apply to my tax situation, the tool won't let me use a credit card to pay so I was forced to pay from my refund and pay an extra $40! Not only that, but I was SUPPOSED to get a discount on the federal and state products for filing before February 28th, BUT I DIDN'T GET ANY DISCOUNTS. I want my money back >:(
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Awesome easy nice friendly not hard to figure out.
Date published: 2022-02-22
Rated 5 out of 5 by from Great!!! It is the best tax service on the market. Try it now!!!!!!!!
Date published: 2022-02-22
Rated 3 out of 5 by from love that its free tax experts where helpful wish they could have stayed online with me until the filing was complete
Date published: 2022-02-22
Rated 5 out of 5 by from AWESOME TO USE AND EASY TO NAVIGATE BEST SOFTWARE TO GET THE JOB DONE. WOULD USE AGAIN EVERY YEAR
Date published: 2022-02-22
Rated 5 out of 5 by from GREAT EXPERIENCE AS ALWAYS !! I've used Turbo Tax previously and truly appreciate the user friendliness it provides. Any questions there is always assistance available. Very happy to use this service annually.
Date published: 2022-02-22
Rated 4 out of 5 by from Easy to use! I have used Turbo Tax for years! I love the ease of use of this site! I do think it's a little expensive but compared to going to an accountant it's not so bad I guess.
Date published: 2022-02-22
Rated 4 out of 5 by from Very good, a little difficult because of format Tech and tax expert was very good and displayed a total knowledge of taxes and the new format for Turbo Tax.
Date published: 2022-02-22
Rated 1 out of 5 by from Trash Hidden fees they have now is trash and have to delete return just to change options is trash Will not be using them anymore
Date published: 2022-02-22
Rated 3 out of 5 by from Very confusing with Stocks hard alot of trouble with stock and crypto documents. most documents were impoted and software still wanted alot of changes to be made
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 12230