TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Raelina from
Misleading
I have used turbo tax for years but I think this is my last year… after multiple times saying no to upgrading I still was charged 95. Not happy at all that I can’t do anything to fix this.
Date published: 2023-02-04
Rated 1 out of 5 by
Corinarosina from
WAY over priced!
Each year the cost goes up. This year they try and make it seem like the basic edition is just one cost... to file state AND federal it's double what they state. Also the new "racer" portion skips over a ton, so I took MORE time hunting for where I missed to put in forms.
Date published: 2023-02-04
Rated 5 out of 5 by
lady blu from
Turbo Tax my dog
I'm happy to use turbo tax yearly I think the platform is great.
Date published: 2023-02-04
Rated 3 out of 5 by
jenNOTFREE from
Easy to use
Very easy to use and for that reason I would recommend BUT pricing is very misleading. The price is not free. A $39 fee was added at the end for some unknown reason even though I originally picked the free option. THEN another $39 to actually file the return. So $78 FOR A FREE REFUND. Very misleading. Just not right to say its free when it is not, be honest please.
Date published: 2023-02-04
Rated 5 out of 5 by
CAKnitter from
Fast and Painless
Since my divorce, I've always relied on Turbo Tax to file my returns. The process is quick and economical.
Date published: 2023-02-04
Rated 5 out of 5 by
Paulacv from
It is Awesome
It is an easy way to do the taxes, I defenitely recommend it
Date published: 2023-02-04
Rated 5 out of 5 by
Destiny14 from
It easy to fill my taxes
My first time using this application and it's awesome,fast and easy
Date published: 2023-02-04
Rated 5 out of 5 by
Joeganann from
Awesome
It took longer than I hoped, but in the end I was successful
Date published: 2023-02-04
Rated 4 out of 5 by
taylor kid from
turbo is the way to go
pretty simple to do and if u have any problem they will alway asset u every helpful people i will definitely be using them agin next ye i widh thye had a simplier way for the cash advance
Date published: 2023-02-04
Rated 1 out of 5 by
Jake12354 from
Random extra charges
Normally I have no issues with turbo tax but I received a single unemployment check last year so to file through turbo tax it cost $117 way to make a terrible situation even worse
All TurboTax® Offerings Reviews - Page 12227
Date published: 2023-02-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Raelina from
Misleading
I have used turbo tax for years but I think this is my last year… after multiple times saying no to upgrading I still was charged 95. Not happy at all that I can’t do anything to fix this.
Date published: 2023-02-04
Rated 1 out of 5 by
Corinarosina from
WAY over priced!
Each year the cost goes up. This year they try and make it seem like the basic edition is just one cost... to file state AND federal it's double what they state. Also the new "racer" portion skips over a ton, so I took MORE time hunting for where I missed to put in forms.
Date published: 2023-02-04
Rated 5 out of 5 by
lady blu from
Turbo Tax my dog
I'm happy to use turbo tax yearly I think the platform is great.
Date published: 2023-02-04
Rated 3 out of 5 by
jenNOTFREE from
Easy to use
Very easy to use and for that reason I would recommend BUT pricing is very misleading. The price is not free. A $39 fee was added at the end for some unknown reason even though I originally picked the free option. THEN another $39 to actually file the return. So $78 FOR A FREE REFUND. Very misleading. Just not right to say its free when it is not, be honest please.
Date published: 2023-02-04
Rated 5 out of 5 by
CAKnitter from
Fast and Painless
Since my divorce, I've always relied on Turbo Tax to file my returns. The process is quick and economical.
Date published: 2023-02-04
Rated 5 out of 5 by
Paulacv from
It is Awesome
It is an easy way to do the taxes, I defenitely recommend it
Date published: 2023-02-04
Rated 5 out of 5 by
Destiny14 from
It easy to fill my taxes
My first time using this application and it's awesome,fast and easy
Date published: 2023-02-04
Rated 5 out of 5 by
Joeganann from
Awesome
It took longer than I hoped, but in the end I was successful
Date published: 2023-02-04
Rated 4 out of 5 by
taylor kid from
turbo is the way to go
pretty simple to do and if u have any problem they will alway asset u every helpful people i will definitely be using them agin next ye i widh thye had a simplier way for the cash advance
Date published: 2023-02-04
Rated 1 out of 5 by
Jake12354 from
Random extra charges
Normally I have no issues with turbo tax but I received a single unemployment check last year so to file through turbo tax it cost $117 way to make a terrible situation even worse
All TurboTax® Offerings Reviews - Page 12227
Date published: 2023-02-04