TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from wow free my ace i had to pay more this year then i ever have i wont be using you next year or ever agn
Date published: 2023-02-18
Rated 5 out of 5 by from I Like Turbotax My issues were resolved!!! I could under stay all that was said! (Thank for being patience with me!!) This year entering my data was a little different for me, but you sure helped me!
Date published: 2023-02-18
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is quick and easy! They saved my information from last year so after logging in and verifying a few details; my Federal and State taxes were filed in less than an hour!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is amazing Always fast easy and reliable! I love how they also offer audit protection just in case.
Date published: 2023-02-18
Rated 5 out of 5 by from help with an amended return jesyca helped a lot to add a form that i did not add properly.. i was able to confidently file the amendment
Date published: 2023-02-18
Rated 2 out of 5 by from Not what it used to be Paying too much to be advertised to in app. Turbotax is not as intuitive or simple as it used to be. Will probably look into a different product next season.
Date published: 2023-02-18
Rated 5 out of 5 by from great! easy and fast process. will be returning next year
Date published: 2023-02-18
Rated 4 out of 5 by from Not perfect - still needs some adjustments I've used Turbo Tax for years and every year there is information that is not pulled over. For example, a tax credit we had to repay has been reported every year. This year I had to go to the government website to enter in the amounts that I still owed instead of TurboTax calculating that from the previous years return. Also, when I went to print the forms that are supposed to be mailed in, it wasn't working. I have never had to mail in forms when e-filing before unless I chose to pay via check, which I did not this year, so I suspect there might not really be forms that I need to mail in. If there are, I'll have to figure out how to print them later. Other than that, Turbo Tax does make doing taxes pretty easy
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax was very easy and quick to use. The question asked at the beginning of the program sets the tone for the rest of the interaction with the program. Easy to use, questions that were asked covered situation that I had not thought of but they did.
Date published: 2023-02-18
Rated 5 out of 5 by from Free filing is the best I cannot believe turbo tax was free this year It is so easy to use And gets me a great refund
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12226
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from wow free my ace i had to pay more this year then i ever have i wont be using you next year or ever agn
Date published: 2023-02-18
Rated 5 out of 5 by from I Like Turbotax My issues were resolved!!! I could under stay all that was said! (Thank for being patience with me!!) This year entering my data was a little different for me, but you sure helped me!
Date published: 2023-02-18
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is quick and easy! They saved my information from last year so after logging in and verifying a few details; my Federal and State taxes were filed in less than an hour!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo tax is amazing Always fast easy and reliable! I love how they also offer audit protection just in case.
Date published: 2023-02-18
Rated 5 out of 5 by from help with an amended return jesyca helped a lot to add a form that i did not add properly.. i was able to confidently file the amendment
Date published: 2023-02-18
Rated 2 out of 5 by from Not what it used to be Paying too much to be advertised to in app. Turbotax is not as intuitive or simple as it used to be. Will probably look into a different product next season.
Date published: 2023-02-18
Rated 5 out of 5 by from great! easy and fast process. will be returning next year
Date published: 2023-02-18
Rated 4 out of 5 by from Not perfect - still needs some adjustments I've used Turbo Tax for years and every year there is information that is not pulled over. For example, a tax credit we had to repay has been reported every year. This year I had to go to the government website to enter in the amounts that I still owed instead of TurboTax calculating that from the previous years return. Also, when I went to print the forms that are supposed to be mailed in, it wasn't working. I have never had to mail in forms when e-filing before unless I chose to pay via check, which I did not this year, so I suspect there might not really be forms that I need to mail in. If there are, I'll have to figure out how to print them later. Other than that, Turbo Tax does make doing taxes pretty easy
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax was very easy and quick to use. The question asked at the beginning of the program sets the tone for the rest of the interaction with the program. Easy to use, questions that were asked covered situation that I had not thought of but they did.
Date published: 2023-02-18
Rated 5 out of 5 by from Free filing is the best I cannot believe turbo tax was free this year It is so easy to use And gets me a great refund
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12226