TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Your 😃👍 Turbo tax is Good app I enjoy doing it myself thanks alot
Date published: 2023-02-19
Rated 1 out of 5 by from Notfree They tell you it’s free but then tell you you have to upgrade because you filed one thing that they say isn’t covered for the free turbo tax.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax My Hero I've used Turbo Tax for the past few years, and I've never required live assistance but this year my circumstances were different. The Live help Tax Expert was informative and didn't make me feel rushed at all. Thank you for your expertise.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Quick and easy No Problems Easy to use and Quick. Help Keys are useful but could use more options.
Date published: 2023-02-19
Rated 4 out of 5 by from 2021 turbo tax was much easier to use than 2022 Turbo Tax support was good. The software did not provide a description of the aggregated business description as provided in turbo tax 2021. It was dificult to make changes on the tax forms. The software did not propergate correctly on schedule b form 8995
Date published: 2023-02-19
Rated 3 out of 5 by from Tubo Tax is not as user friendly and has issues Disappointed with Turbo Tax this year. The E Filing functionality is terrible, it does not step you through entering your 6 Digit IRS Epin number at all, worse than that it does show you a Efiling pin number that only allows for 5 digits and so the IRS rejected my return the first time. Had to call in to get guidance on entering the 6 digit IRS Epin number. They,Turbo Tax consultanat had no idea why there is a 2nd epin 5 digit number and what it meant. ExterVery poor E Filing process.
Date published: 2023-02-19
Rated 5 out of 5 by from Easy and awesome! I use TurboTax every year for my taxes. Super easy and fast!
Date published: 2023-02-19
Rated 5 out of 5 by from Made everything about completing and filing clear. Have used Turbo Tax for a number of years no issues.
Date published: 2023-02-19
Rated 5 out of 5 by from I give TurboTax two thumbs up Great service overall, TurboTax is legit 100%. Thank you TT
Date published: 2023-02-19
Rated 4 out of 5 by from On a whim got taxes completed on my cellphone Woke up this morning, remembering I had just received my W2, and decided to see how easy filing would be this year. Was able to connect my brokerage account, avoiding manual entry in most cases, though I will say I had to correct a couple errors. Overall a good experience and will be using next year, assuming there's no issues from Uncle Sam this year. Would recommend for any one unfamiliar or new to tax filing.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Your 😃👍 Turbo tax is Good app I enjoy doing it myself thanks alot
Date published: 2023-02-19
Rated 1 out of 5 by from Notfree They tell you it’s free but then tell you you have to upgrade because you filed one thing that they say isn’t covered for the free turbo tax.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax My Hero I've used Turbo Tax for the past few years, and I've never required live assistance but this year my circumstances were different. The Live help Tax Expert was informative and didn't make me feel rushed at all. Thank you for your expertise.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Quick and easy No Problems Easy to use and Quick. Help Keys are useful but could use more options.
Date published: 2023-02-19
Rated 4 out of 5 by from 2021 turbo tax was much easier to use than 2022 Turbo Tax support was good. The software did not provide a description of the aggregated business description as provided in turbo tax 2021. It was dificult to make changes on the tax forms. The software did not propergate correctly on schedule b form 8995
Date published: 2023-02-19
Rated 3 out of 5 by from Tubo Tax is not as user friendly and has issues Disappointed with Turbo Tax this year. The E Filing functionality is terrible, it does not step you through entering your 6 Digit IRS Epin number at all, worse than that it does show you a Efiling pin number that only allows for 5 digits and so the IRS rejected my return the first time. Had to call in to get guidance on entering the 6 digit IRS Epin number. They,Turbo Tax consultanat had no idea why there is a 2nd epin 5 digit number and what it meant. ExterVery poor E Filing process.
Date published: 2023-02-19
Rated 5 out of 5 by from Easy and awesome! I use TurboTax every year for my taxes. Super easy and fast!
Date published: 2023-02-19
Rated 5 out of 5 by from Made everything about completing and filing clear. Have used Turbo Tax for a number of years no issues.
Date published: 2023-02-19
Rated 5 out of 5 by from I give TurboTax two thumbs up Great service overall, TurboTax is legit 100%. Thank you TT
Date published: 2023-02-19
Rated 4 out of 5 by from On a whim got taxes completed on my cellphone Woke up this morning, remembering I had just received my W2, and decided to see how easy filing would be this year. Was able to connect my brokerage account, avoiding manual entry in most cases, though I will say I had to correct a couple errors. Overall a good experience and will be using next year, assuming there's no issues from Uncle Sam this year. Would recommend for any one unfamiliar or new to tax filing.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12223