TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Brodsky1221 from
Turbo Tax Live
Turbo Tax Live was a great experience, from the start, to the live assistant that makes sure you have all the proper documents before meeting your Turbo Tax expert. To the expert themselves. VERY HAPPY with my family and I return this year for 2021.
Date published: 2022-03-07
Rated 5 out of 5 by
Winkle12 from
Turbo Tax
Very easy to navigate website. Very helpful in side search to locate items.
Date published: 2022-03-07
Rated 4 out of 5 by
Weevster from
Never dread Tax Time again
I've used Turbo Tax for 12 years now and wouldn't think of switching to a different company. Technology hasn't always been my forte and Turbo Tax is the most user friendly and intuitive product on the market.
Date published: 2022-03-07
Rated 4 out of 5 by
DeanaM250 from
Very Thorough!
The questions made it easy to get through the returns, one area of HSA was in issue and needed live chat, that they couldn't correct. I eventually figured it out though.
Date published: 2022-03-06
Rated 5 out of 5 by
Seankc2022 from
U guys r great
My experience through you guys was awesome I would recommend you guys every year
Date published: 2022-03-06
Rated 4 out of 5 by
skip152 from
Just Good This Year
TurboTax gets just a good rating for 2021. The unavailability of Form 1116, Schedule b (until 3/31) and the fact that using this form would require printing and mailing my return truly defeats the purpose of using an automated tax software service. In order to file my tax return on a timely basis (via e-mail) I was forced to elect the foreign income deduction and forgo the foreign income credit. So this cost me an additional $200 or so in taxes!
Date published: 2022-03-06
Rated 5 out of 5 by
babs4350 from
Turbo Tax is Excellant
Very easy to use. Help is at the click of a button anytime. Simple to follow.
Date published: 2022-03-06
Rated 4 out of 5 by
RockyMtns from
Thank you!!
Worked great ... appreciated the step by step instructions / advice
Date published: 2022-03-06
Rated 5 out of 5 by
Lisa0826 from
Love using Turbo Tax for my husband's business
Love the option of step by step or by form selection for inputting year end results
Date published: 2022-03-06
Rated 4 out of 5 by
BobSPA from
good program used for many years
some communications necessary but resolved with reasonable efforts
All TurboTax® Offerings Reviews - Page 12212
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brodsky1221 from
Turbo Tax Live
Turbo Tax Live was a great experience, from the start, to the live assistant that makes sure you have all the proper documents before meeting your Turbo Tax expert. To the expert themselves. VERY HAPPY with my family and I return this year for 2021.
Date published: 2022-03-07
Rated 5 out of 5 by
Winkle12 from
Turbo Tax
Very easy to navigate website. Very helpful in side search to locate items.
Date published: 2022-03-07
Rated 4 out of 5 by
Weevster from
Never dread Tax Time again
I've used Turbo Tax for 12 years now and wouldn't think of switching to a different company. Technology hasn't always been my forte and Turbo Tax is the most user friendly and intuitive product on the market.
Date published: 2022-03-07
Rated 4 out of 5 by
DeanaM250 from
Very Thorough!
The questions made it easy to get through the returns, one area of HSA was in issue and needed live chat, that they couldn't correct. I eventually figured it out though.
Date published: 2022-03-06
Rated 5 out of 5 by
Seankc2022 from
U guys r great
My experience through you guys was awesome I would recommend you guys every year
Date published: 2022-03-06
Rated 4 out of 5 by
skip152 from
Just Good This Year
TurboTax gets just a good rating for 2021. The unavailability of Form 1116, Schedule b (until 3/31) and the fact that using this form would require printing and mailing my return truly defeats the purpose of using an automated tax software service. In order to file my tax return on a timely basis (via e-mail) I was forced to elect the foreign income deduction and forgo the foreign income credit. So this cost me an additional $200 or so in taxes!
Date published: 2022-03-06
Rated 5 out of 5 by
babs4350 from
Turbo Tax is Excellant
Very easy to use. Help is at the click of a button anytime. Simple to follow.
Date published: 2022-03-06
Rated 4 out of 5 by
RockyMtns from
Thank you!!
Worked great ... appreciated the step by step instructions / advice
Date published: 2022-03-06
Rated 5 out of 5 by
Lisa0826 from
Love using Turbo Tax for my husband's business
Love the option of step by step or by form selection for inputting year end results
Date published: 2022-03-06
Rated 4 out of 5 by
BobSPA from
good program used for many years
some communications necessary but resolved with reasonable efforts
All TurboTax® Offerings Reviews - Page 12212
Date published: 2022-03-06