TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Live Turbo Tax Live was a great experience, from the start, to the live assistant that makes sure you have all the proper documents before meeting your Turbo Tax expert. To the expert themselves. VERY HAPPY with my family and I return this year for 2021.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax Very easy to navigate website. Very helpful in side search to locate items.
Date published: 2022-03-07
Rated 4 out of 5 by from Never dread Tax Time again I've used Turbo Tax for 12 years now and wouldn't think of switching to a different company. Technology hasn't always been my forte and Turbo Tax is the most user friendly and intuitive product on the market.
Date published: 2022-03-07
Rated 4 out of 5 by from Very Thorough! The questions made it easy to get through the returns, one area of HSA was in issue and needed live chat, that they couldn't correct. I eventually figured it out though.
Date published: 2022-03-06
Rated 5 out of 5 by from U guys r great My experience through you guys was awesome I would recommend you guys every year
Date published: 2022-03-06
Rated 4 out of 5 by from Just Good This Year TurboTax gets just a good rating for 2021. The unavailability of Form 1116, Schedule b (until 3/31) and the fact that using this form would require printing and mailing my return truly defeats the purpose of using an automated tax software service. In order to file my tax return on a timely basis (via e-mail) I was forced to elect the foreign income deduction and forgo the foreign income credit. So this cost me an additional $200 or so in taxes!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Excellant Very easy to use. Help is at the click of a button anytime. Simple to follow.
Date published: 2022-03-06
Rated 4 out of 5 by from Thank you!! Worked great ... appreciated the step by step instructions / advice
Date published: 2022-03-06
Rated 5 out of 5 by from Love using Turbo Tax for my husband's business Love the option of step by step or by form selection for inputting year end results
Date published: 2022-03-06
Rated 4 out of 5 by from good program used for many years some communications necessary but resolved with reasonable efforts
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 12212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Live Turbo Tax Live was a great experience, from the start, to the live assistant that makes sure you have all the proper documents before meeting your Turbo Tax expert. To the expert themselves. VERY HAPPY with my family and I return this year for 2021.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax Very easy to navigate website. Very helpful in side search to locate items.
Date published: 2022-03-07
Rated 4 out of 5 by from Never dread Tax Time again I've used Turbo Tax for 12 years now and wouldn't think of switching to a different company. Technology hasn't always been my forte and Turbo Tax is the most user friendly and intuitive product on the market.
Date published: 2022-03-07
Rated 4 out of 5 by from Very Thorough! The questions made it easy to get through the returns, one area of HSA was in issue and needed live chat, that they couldn't correct. I eventually figured it out though.
Date published: 2022-03-06
Rated 5 out of 5 by from U guys r great My experience through you guys was awesome I would recommend you guys every year
Date published: 2022-03-06
Rated 4 out of 5 by from Just Good This Year TurboTax gets just a good rating for 2021. The unavailability of Form 1116, Schedule b (until 3/31) and the fact that using this form would require printing and mailing my return truly defeats the purpose of using an automated tax software service. In order to file my tax return on a timely basis (via e-mail) I was forced to elect the foreign income deduction and forgo the foreign income credit. So this cost me an additional $200 or so in taxes!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Excellant Very easy to use. Help is at the click of a button anytime. Simple to follow.
Date published: 2022-03-06
Rated 4 out of 5 by from Thank you!! Worked great ... appreciated the step by step instructions / advice
Date published: 2022-03-06
Rated 5 out of 5 by from Love using Turbo Tax for my husband's business Love the option of step by step or by form selection for inputting year end results
Date published: 2022-03-06
Rated 4 out of 5 by from good program used for many years some communications necessary but resolved with reasonable efforts
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 12212