TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Helver was great!!! Helver helped me thru a problem I was having with my 1099-SA tax form. I can sleep great tonight now that I know it is fixed!
Date published: 2021-02-26
Rated 4 out of 5 by from Great application that I have use for 12 years. I did speak to Turbo Tax help desk reps and they were very helpful of seeing what I did not. If the app could catch missed entries that are needed and stop and show you where you missed when you hit Continue, that would be helpful. Of course it was my fault for lack of keen observation.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Product! turbo tax is a very easy to use and comprehensive program
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpftul due to being in guam for part of yea Very helpful and easy to navigate. Very military friendly!
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy Had to call a representative to ask several questions. Paul walked me through filing the return. Paul was helpful and made the experience so quick and easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent Everything went fine. I just filled in the blacks.
Date published: 2021-02-26
Rated 1 out of 5 by from turbo tax is easy to use but too many hidden fees turbo tax told me i would save 30 dollars and i didnt and then 80 dollars for the use of their services and civista bank is outright ridiculous they should refund me my money im sorry im not happy at all.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the way to go! My experience with TurboTax Online Free Edition has been amazing, simple and very helpful! This year marks my three year anniversary with this amazing company. At first I was scared, because I knew nothing about how to do taxes. This takes you through everything you need and is a life saver! Thank you, TurboTax!
Date published: 2021-02-26
Rated 1 out of 5 by from Sneaky fees I did my taxes and was ready to file when I find out that if you have an HSA the free tax product is not available to you. So it says to upgrade for $50. Then it made me also pay $40 for state. So after that I agreed to pay and have it taken out of my return only to find out after I agreed that it was another $40 for that. I'd do my taxes another way if I knew how to. I might just learn how to do them the old fashioned way next year to avoid the fees.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy walk thru This is the fourth year. It is so easy to file. Having a history and prior tax info on line is great for review and support.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 12211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helver was great!!! Helver helped me thru a problem I was having with my 1099-SA tax form. I can sleep great tonight now that I know it is fixed!
Date published: 2021-02-26
Rated 4 out of 5 by from Great application that I have use for 12 years. I did speak to Turbo Tax help desk reps and they were very helpful of seeing what I did not. If the app could catch missed entries that are needed and stop and show you where you missed when you hit Continue, that would be helpful. Of course it was my fault for lack of keen observation.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Product! turbo tax is a very easy to use and comprehensive program
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpftul due to being in guam for part of yea Very helpful and easy to navigate. Very military friendly!
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy Had to call a representative to ask several questions. Paul walked me through filing the return. Paul was helpful and made the experience so quick and easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent Everything went fine. I just filled in the blacks.
Date published: 2021-02-26
Rated 1 out of 5 by from turbo tax is easy to use but too many hidden fees turbo tax told me i would save 30 dollars and i didnt and then 80 dollars for the use of their services and civista bank is outright ridiculous they should refund me my money im sorry im not happy at all.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the way to go! My experience with TurboTax Online Free Edition has been amazing, simple and very helpful! This year marks my three year anniversary with this amazing company. At first I was scared, because I knew nothing about how to do taxes. This takes you through everything you need and is a life saver! Thank you, TurboTax!
Date published: 2021-02-26
Rated 1 out of 5 by from Sneaky fees I did my taxes and was ready to file when I find out that if you have an HSA the free tax product is not available to you. So it says to upgrade for $50. Then it made me also pay $40 for state. So after that I agreed to pay and have it taken out of my return only to find out after I agreed that it was another $40 for that. I'd do my taxes another way if I knew how to. I might just learn how to do them the old fashioned way next year to avoid the fees.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy walk thru This is the fourth year. It is so easy to file. Having a history and prior tax info on line is great for review and support.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 12211