TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo tax made me do some work When you review for mistakes Turbotax asks some questions for some form I never heard of. Hopefully they are fixing this
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and straight forward! Simple and straight forward! Friendly and promptly help client!
Date published: 2021-02-23
Rated 3 out of 5 by from Love them I always have a great experience each year that I use them simple and easy no hassle
Date published: 2021-02-23
Rated 5 out of 5 by from Best around! Very user friendly! The only tax service we use - 7th year in a row!
Date published: 2021-02-23
Rated 3 out of 5 by from Reassigned twice to different tax experts. The overall experience was ok and I was pleased with the performance of my last tax expert. I was reassigned twice and took almost a month from start to finish. I thought if I had everything gathered and ready for the expert, it wouldn’t have taken long, but I was wrong. I will hope next time, if I give TurboTax another chance, that this was just a one time occurrence. Shape up!
Date published: 2021-02-23
Rated 3 out of 5 by from Why do I have to pay?? I Don’t think it’s right that TurboTax charges $40 in additional to fees for you to pay Turbo Tax fees with your income... a true rip off!!! I think I’m going to try a different software next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Enjoyed my tax experience. My tax specialist (Valerie) was very patient and kind. She helped me thru the process with confidence.
Date published: 2021-02-23
Rated 4 out of 5 by from pretty easy good product. easy to navigate. like that its free
Date published: 2021-02-23
Rated 5 out of 5 by from Great informative service!! The Agent that helped me was very professional but extremely informative!!
Date published: 2021-02-23
Rated 3 out of 5 by from Nickel & Dime you to Upgrade I love everything about Turbo Tax EXCEPT that they always make me upgrade to deluxe when I don't use those services. Super annoying.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12208
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo tax made me do some work When you review for mistakes Turbotax asks some questions for some form I never heard of. Hopefully they are fixing this
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and straight forward! Simple and straight forward! Friendly and promptly help client!
Date published: 2021-02-23
Rated 3 out of 5 by from Love them I always have a great experience each year that I use them simple and easy no hassle
Date published: 2021-02-23
Rated 5 out of 5 by from Best around! Very user friendly! The only tax service we use - 7th year in a row!
Date published: 2021-02-23
Rated 3 out of 5 by from Reassigned twice to different tax experts. The overall experience was ok and I was pleased with the performance of my last tax expert. I was reassigned twice and took almost a month from start to finish. I thought if I had everything gathered and ready for the expert, it wouldn’t have taken long, but I was wrong. I will hope next time, if I give TurboTax another chance, that this was just a one time occurrence. Shape up!
Date published: 2021-02-23
Rated 3 out of 5 by from Why do I have to pay?? I Don’t think it’s right that TurboTax charges $40 in additional to fees for you to pay Turbo Tax fees with your income... a true rip off!!! I think I’m going to try a different software next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Enjoyed my tax experience. My tax specialist (Valerie) was very patient and kind. She helped me thru the process with confidence.
Date published: 2021-02-23
Rated 4 out of 5 by from pretty easy good product. easy to navigate. like that its free
Date published: 2021-02-23
Rated 5 out of 5 by from Great informative service!! The Agent that helped me was very professional but extremely informative!!
Date published: 2021-02-23
Rated 3 out of 5 by from Nickel & Dime you to Upgrade I love everything about Turbo Tax EXCEPT that they always make me upgrade to deluxe when I don't use those services. Super annoying.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12208