TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax While the process was generally easy, I encountered a problem with an RMD that I paid back once the Cares Act became known. I could not find the amount of tax I would be charged if any even though the software stated I would not have to pay tax. I contacted your experts twice and spent far too much time on the phone and/or in chats without getting a satisfactory reply. I ultimately found the answer on the work sheet.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax Definitely helped me out The lady was super nice and polite I loved her southing voice and she assisted me with my needs!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is awesome! My live expert Elise was AWESOME! Very helpful and funny. Helped add an extra $1000 to my return! Shes lit! Thanks TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Ineeded help and the young lady walked me through it
Date published: 2021-02-24
Rated 1 out of 5 by from Double charged for states Overall everything went fine. I have been using turbo tax for years, but this time in order to E file my states they forced me to pay twice with no help center to get it corrected. Also, it was a total pain that its not supported on windows 7 anymore. All my documents are on my old computer and I don't want to update it.
Date published: 2021-02-24
Rated 5 out of 5 by from The lady that help me is awesome TurboTax Rock This is the second time that I had to revisit my refund because it got rejected so I didn't know actually what to do from there until someone help me under you guys and hopefully it go through and she was very nice and kind and help me throughout the steps you guys rock
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax makes doing taxes easy I've used turbotax for 2 years and I'm more than happy with them, they are better than. H&r block and jackson Hewitt.
Date published: 2021-02-24
Rated 5 out of 5 by from Sixth year with Turbo Tax and ever grateful! Turbo Tax has always helped to make filing a breeze. As a self-employed individual they take a lot of fear and guess work out of filing. Their customer service is also typically really efficient in helping with any confusion or questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Love it Easy to understand, great software. Excellent Service
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME!!! Easy to use. Fast and efficient. Best tax prep software available
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax While the process was generally easy, I encountered a problem with an RMD that I paid back once the Cares Act became known. I could not find the amount of tax I would be charged if any even though the software stated I would not have to pay tax. I contacted your experts twice and spent far too much time on the phone and/or in chats without getting a satisfactory reply. I ultimately found the answer on the work sheet.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax Definitely helped me out The lady was super nice and polite I loved her southing voice and she assisted me with my needs!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is awesome! My live expert Elise was AWESOME! Very helpful and funny. Helped add an extra $1000 to my return! Shes lit! Thanks TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Ineeded help and the young lady walked me through it
Date published: 2021-02-24
Rated 1 out of 5 by from Double charged for states Overall everything went fine. I have been using turbo tax for years, but this time in order to E file my states they forced me to pay twice with no help center to get it corrected. Also, it was a total pain that its not supported on windows 7 anymore. All my documents are on my old computer and I don't want to update it.
Date published: 2021-02-24
Rated 5 out of 5 by from The lady that help me is awesome TurboTax Rock This is the second time that I had to revisit my refund because it got rejected so I didn't know actually what to do from there until someone help me under you guys and hopefully it go through and she was very nice and kind and help me throughout the steps you guys rock
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax makes doing taxes easy I've used turbotax for 2 years and I'm more than happy with them, they are better than. H&r block and jackson Hewitt.
Date published: 2021-02-24
Rated 5 out of 5 by from Sixth year with Turbo Tax and ever grateful! Turbo Tax has always helped to make filing a breeze. As a self-employed individual they take a lot of fear and guess work out of filing. Their customer service is also typically really efficient in helping with any confusion or questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Love it Easy to understand, great software. Excellent Service
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME!!! Easy to use. Fast and efficient. Best tax prep software available
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12206