TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Love them I always have a great experience each year that I use them simple and easy no hassle
Date published: 2021-02-23
Rated 5 out of 5 by from Best around! Very user friendly! The only tax service we use - 7th year in a row!
Date published: 2021-02-23
Rated 3 out of 5 by from Reassigned twice to different tax experts. The overall experience was ok and I was pleased with the performance of my last tax expert. I was reassigned twice and took almost a month from start to finish. I thought if I had everything gathered and ready for the expert, it wouldn’t have taken long, but I was wrong. I will hope next time, if I give TurboTax another chance, that this was just a one time occurrence. Shape up!
Date published: 2021-02-23
Rated 3 out of 5 by from Why do I have to pay?? I Don’t think it’s right that TurboTax charges $40 in additional to fees for you to pay Turbo Tax fees with your income... a true rip off!!! I think I’m going to try a different software next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Enjoyed my tax experience. My tax specialist (Valerie) was very patient and kind. She helped me thru the process with confidence.
Date published: 2021-02-23
Rated 4 out of 5 by from pretty easy good product. easy to navigate. like that its free
Date published: 2021-02-23
Rated 5 out of 5 by from Great informative service!! The Agent that helped me was very professional but extremely informative!!
Date published: 2021-02-23
Rated 3 out of 5 by from Nickel & Dime you to Upgrade I love everything about Turbo Tax EXCEPT that they always make me upgrade to deluxe when I don't use those services. Super annoying.
Date published: 2021-02-23
Rated 5 out of 5 by from Not to dificult I annot computer geek and I successfully did my taxes....so it is great tool.
Date published: 2021-02-23
Rated 5 out of 5 by from TRUST TURBOTAX FOR YEARS! Turbotax is easy and simple to use. It asks you questions you would never think to ask, and uses its knowledge of tax law to get you the most refund or lowest amount due for State and Federal taxes. I have used this system for several years without a problem!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12198
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Love them I always have a great experience each year that I use them simple and easy no hassle
Date published: 2021-02-23
Rated 5 out of 5 by from Best around! Very user friendly! The only tax service we use - 7th year in a row!
Date published: 2021-02-23
Rated 3 out of 5 by from Reassigned twice to different tax experts. The overall experience was ok and I was pleased with the performance of my last tax expert. I was reassigned twice and took almost a month from start to finish. I thought if I had everything gathered and ready for the expert, it wouldn’t have taken long, but I was wrong. I will hope next time, if I give TurboTax another chance, that this was just a one time occurrence. Shape up!
Date published: 2021-02-23
Rated 3 out of 5 by from Why do I have to pay?? I Don’t think it’s right that TurboTax charges $40 in additional to fees for you to pay Turbo Tax fees with your income... a true rip off!!! I think I’m going to try a different software next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Enjoyed my tax experience. My tax specialist (Valerie) was very patient and kind. She helped me thru the process with confidence.
Date published: 2021-02-23
Rated 4 out of 5 by from pretty easy good product. easy to navigate. like that its free
Date published: 2021-02-23
Rated 5 out of 5 by from Great informative service!! The Agent that helped me was very professional but extremely informative!!
Date published: 2021-02-23
Rated 3 out of 5 by from Nickel & Dime you to Upgrade I love everything about Turbo Tax EXCEPT that they always make me upgrade to deluxe when I don't use those services. Super annoying.
Date published: 2021-02-23
Rated 5 out of 5 by from Not to dificult I annot computer geek and I successfully did my taxes....so it is great tool.
Date published: 2021-02-23
Rated 5 out of 5 by from TRUST TURBOTAX FOR YEARS! Turbotax is easy and simple to use. It asks you questions you would never think to ask, and uses its knowledge of tax law to get you the most refund or lowest amount due for State and Federal taxes. I have used this system for several years without a problem!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12198