TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Cunicd6 from
Turbo tax is good
Turbo tax was good was pretty easy ran in to a few bumps but turned out ok
Date published: 2022-02-15
Rated 1 out of 5 by
Brenda sheridan from
Turbo Tax was awful this year
I have used Turbo Tax for several years (WELL OVER 10 YEARS) For tax year 2020, our return was so complicate with selling houses and moving, plus a couple of unique items, I decided to use a Tax accountant. This year I went back to Turbo TAX for 2021 taxes. This has been the worse experience. It would not let me use the 1040-SR form. When I tried, it would not populate line 12c. It left it blank. Phone support said to file under 1040. I had to delete all my contributions on schedule A in order to take the standard deduction using $600 credit for cash charity contribution. Everything failed in getting 12C on 1040SR to populate. My taxes were rejected by IRS 4 times due to Pin and or AGI incorrect according to text. Neither were incorrect. Phone support said to ask the Tax community for help or print them and mail them. I tried to ask a question to the Tax community for Turbo Tax. That didn't work. I am printing my return and mailing I will think seriously about Turbo Tax and whether to use next year. So sad they don't have actually humans that can help you. Also, I don't understand why they can't correct the 1040 SR form and the issue with cash contribution for standard deduction. This isn't the first year that the form and deduction has been available. For the love of god turbo tax, don't blame it on COVID!! That seems to be the "go to" reason for all things wrong lately
Date published: 2022-02-15
Rated 5 out of 5 by
JMommaE from
TurboTax is great!!
We've filed with TurboTax for the pass four years and it's alway been a great experiance.
Date published: 2022-02-15
Rated 5 out of 5 by
lillovelylady03 from
turbo tax is awesome
i always get the most help and a prepared refund that doesnt get audited
Date published: 2022-02-15
Rated 5 out of 5 by
dont have a name from
Turbo is awesome, it helped me a lot.
My conversation with the tax expert is appropriate, she helped me alot.
Date published: 2022-02-15
Rated 5 out of 5 by
Ariel15 from
TurboTax is the best way to file your taxes.
My representative worked with me the entire time I filed. The app is easy to use and the customer service is outstanding.
Date published: 2022-02-15
Rated 5 out of 5 by
KeyKey56 from
Pretty Nice experience over the last 6 years
I've been using Turbotax for 6 years and my experience has been relatively nice. I appreciate that I can get help in a timely manner and that there are explanations for nearly every questions or form that you would need to fill out. It is definitely in the top 5 when someone asks me who they should use when completing their taxes.
Date published: 2022-02-15
Rated 5 out of 5 by
RisingSon from
Turbo Tax is awesome
It was easy cheesy i used this tool and I had fun.
Date published: 2022-02-15
Rated 5 out of 5 by
SpoonCherry from
Still my go to for taxes
After years of filing taxes by hand, and being let down by other tax services, TurboTax is my forever go to. I know all my bases are covered, and if I miss anything it will be caught - so important when you have to move, sell homes, or deal with other weird tax situations!
Date published: 2022-02-15
Rated 5 out of 5 by
lisasalis1983 from
I think it's great
just wish I could e file 2020 butt that's not there fault
All TurboTax® Offerings Reviews - Page 12194
Date published: 2022-02-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Cunicd6 from
Turbo tax is good
Turbo tax was good was pretty easy ran in to a few bumps but turned out ok
Date published: 2022-02-15
Rated 1 out of 5 by
Brenda sheridan from
Turbo Tax was awful this year
I have used Turbo Tax for several years (WELL OVER 10 YEARS) For tax year 2020, our return was so complicate with selling houses and moving, plus a couple of unique items, I decided to use a Tax accountant. This year I went back to Turbo TAX for 2021 taxes. This has been the worse experience. It would not let me use the 1040-SR form. When I tried, it would not populate line 12c. It left it blank. Phone support said to file under 1040. I had to delete all my contributions on schedule A in order to take the standard deduction using $600 credit for cash charity contribution. Everything failed in getting 12C on 1040SR to populate. My taxes were rejected by IRS 4 times due to Pin and or AGI incorrect according to text. Neither were incorrect. Phone support said to ask the Tax community for help or print them and mail them. I tried to ask a question to the Tax community for Turbo Tax. That didn't work. I am printing my return and mailing I will think seriously about Turbo Tax and whether to use next year. So sad they don't have actually humans that can help you. Also, I don't understand why they can't correct the 1040 SR form and the issue with cash contribution for standard deduction. This isn't the first year that the form and deduction has been available. For the love of god turbo tax, don't blame it on COVID!! That seems to be the "go to" reason for all things wrong lately
Date published: 2022-02-15
Rated 5 out of 5 by
JMommaE from
TurboTax is great!!
We've filed with TurboTax for the pass four years and it's alway been a great experiance.
Date published: 2022-02-15
Rated 5 out of 5 by
lillovelylady03 from
turbo tax is awesome
i always get the most help and a prepared refund that doesnt get audited
Date published: 2022-02-15
Rated 5 out of 5 by
dont have a name from
Turbo is awesome, it helped me a lot.
My conversation with the tax expert is appropriate, she helped me alot.
Date published: 2022-02-15
Rated 5 out of 5 by
Ariel15 from
TurboTax is the best way to file your taxes.
My representative worked with me the entire time I filed. The app is easy to use and the customer service is outstanding.
Date published: 2022-02-15
Rated 5 out of 5 by
KeyKey56 from
Pretty Nice experience over the last 6 years
I've been using Turbotax for 6 years and my experience has been relatively nice. I appreciate that I can get help in a timely manner and that there are explanations for nearly every questions or form that you would need to fill out. It is definitely in the top 5 when someone asks me who they should use when completing their taxes.
Date published: 2022-02-15
Rated 5 out of 5 by
RisingSon from
Turbo Tax is awesome
It was easy cheesy i used this tool and I had fun.
Date published: 2022-02-15
Rated 5 out of 5 by
SpoonCherry from
Still my go to for taxes
After years of filing taxes by hand, and being let down by other tax services, TurboTax is my forever go to. I know all my bases are covered, and if I miss anything it will be caught - so important when you have to move, sell homes, or deal with other weird tax situations!
Date published: 2022-02-15
Rated 5 out of 5 by
lisasalis1983 from
I think it's great
just wish I could e file 2020 butt that's not there fault
All TurboTax® Offerings Reviews - Page 12194
Date published: 2022-02-15