TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
smont20 from
Save me time
By charging the deluxe fee I did not save any money. There are tax preparer that only charge 80,00. My taxes simple the only extra form I had to file was schedule B, because I cashed saving bonds
Date published: 2022-02-28
Rated 5 out of 5 by
McKinley830 from
TurboTax is wonderful
I have been using TurboTax for over 10 years and the experience is wonderful. Being able to talk to search for a question that actually give you accurate information and also links to get the correct information if they don't have the answer.
Date published: 2022-02-28
Rated 1 out of 5 by
Sebastian123 from
Been with turbo tax forever not anymore
Tried to charge me 3 times $38 dollars for a total of 118 just because I have 500$ of Retirement. Unacceptable even after all my years using this service
Date published: 2022-02-28
Rated 3 out of 5 by
Mmatt 42 from
TurboTax is easy
TurboTax is easy to use however it forced me to pay an upgrade even though in the past it has not. The free addition is great for simple tax returns but if you want to add Anything more than a W-2 well it's not so great then
Date published: 2022-02-28
Rated 5 out of 5 by
Rikki21 from
SO Easy!
walks you step by step. makes doing taxes a breeze
Date published: 2022-02-28
Rated 5 out of 5 by
Lewis 22 from
Turbo tax is awesome
I had an excellent experience with TurboTax and I will continue to keep doing my taxes with them.
Date published: 2022-02-28
Rated 5 out of 5 by
LyndseyO from
Lori is Awesome!
Absolutely professional and understanding on a personal level!
Date published: 2022-02-28
Rated 4 out of 5 by
Bill43p from
Good, but can be frustrating
very frustrating to not be able go back to specific forms without having to go through the whole question sequence over and over. First time I've used TurboTax since about 2004. Was less complicated and easier to move between forms then.
Date published: 2022-02-28
Rated 5 out of 5 by
CHenry51 from
Pretty Simple.
Pretty simple to use, make me feel like a tax pro.........................
Date published: 2022-02-28
Rated 1 out of 5 by
Dissatisfied 3000 from
Buggy this year.
I've used Premium Disc for about 10 years. Very difficult to connect to Schwab this year. TD Ameritrade was no problem. When Schwab takes over, use the TD Ameritrade connection. You've made it far too complex; defeated the purpose of Turbotax! Entered Schwab data Manually!
All TurboTax® Offerings Reviews - Page 12191
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
smont20 from
Save me time
By charging the deluxe fee I did not save any money. There are tax preparer that only charge 80,00. My taxes simple the only extra form I had to file was schedule B, because I cashed saving bonds
Date published: 2022-02-28
Rated 5 out of 5 by
McKinley830 from
TurboTax is wonderful
I have been using TurboTax for over 10 years and the experience is wonderful. Being able to talk to search for a question that actually give you accurate information and also links to get the correct information if they don't have the answer.
Date published: 2022-02-28
Rated 1 out of 5 by
Sebastian123 from
Been with turbo tax forever not anymore
Tried to charge me 3 times $38 dollars for a total of 118 just because I have 500$ of Retirement. Unacceptable even after all my years using this service
Date published: 2022-02-28
Rated 3 out of 5 by
Mmatt 42 from
TurboTax is easy
TurboTax is easy to use however it forced me to pay an upgrade even though in the past it has not. The free addition is great for simple tax returns but if you want to add Anything more than a W-2 well it's not so great then
Date published: 2022-02-28
Rated 5 out of 5 by
Rikki21 from
SO Easy!
walks you step by step. makes doing taxes a breeze
Date published: 2022-02-28
Rated 5 out of 5 by
Lewis 22 from
Turbo tax is awesome
I had an excellent experience with TurboTax and I will continue to keep doing my taxes with them.
Date published: 2022-02-28
Rated 5 out of 5 by
LyndseyO from
Lori is Awesome!
Absolutely professional and understanding on a personal level!
Date published: 2022-02-28
Rated 4 out of 5 by
Bill43p from
Good, but can be frustrating
very frustrating to not be able go back to specific forms without having to go through the whole question sequence over and over. First time I've used TurboTax since about 2004. Was less complicated and easier to move between forms then.
Date published: 2022-02-28
Rated 5 out of 5 by
CHenry51 from
Pretty Simple.
Pretty simple to use, make me feel like a tax pro.........................
Date published: 2022-02-28
Rated 1 out of 5 by
Dissatisfied 3000 from
Buggy this year.
I've used Premium Disc for about 10 years. Very difficult to connect to Schwab this year. TD Ameritrade was no problem. When Schwab takes over, use the TD Ameritrade connection. You've made it far too complex; defeated the purpose of Turbotax! Entered Schwab data Manually!
All TurboTax® Offerings Reviews - Page 12191
Date published: 2022-02-28