TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from GREAT WAS EASY TO DO AND FAST WILL USE AGAIN IN THEE FUTURE
Date published: 2021-04-10
Rated 1 out of 5 by from This is it, I'm done with TurboTax I have used TurboTax for well over a decade. I have enjoyed the convenience of having previous tax information saved and the ability to automatically pull from financial institutions. But in a time where software is making everything easier, TurboTax's software is making this more and more frustrating every year. I inevitably end up in some endless loop when the software finds something to be corrected, I correct it, then I return to the page where it tells me I need to correct the thing I just corrected. There's no way to get out of it except to ignore the suggestion, which causes my faith in the software and (more importantly) the accuracy of the filing to plummet. And this happens multiple times throughout the filing. For years I have recommended TurboTax to friends and family. But I am sad to say I will find another way to file my taxes in the future.
Date published: 2021-04-10
Rated 4 out of 5 by from First Timer All information and clear and helpful, rarely did I need to seek out answers elsewhere to solve any confusions.
Date published: 2021-04-10
Rated 5 out of 5 by from Fast and easy I've always done mine by hand and by myself. It was never that hard. But since last year Turbo Tax has done it. Couldn't be any faster or easier. Way to go guys.
Date published: 2021-04-10
Rated 5 out of 5 by from Well Done !! The program did an excellent job, I particularly liked having last year's data available. Thanks.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use! Easiest on-line format. Sat down on a Saturday and it was done by dinner!
Date published: 2021-04-10
Rated 3 out of 5 by from kept hitting a "Snag" the program would keep hitting a "Snag" and I would have to reload. I would take three steps forward and then the system display "We hit a Snag" and the spinning wheel would spin and spin with no results. I would have to reload my computer and the Turbtax program would take me back two steps that I would have repeat.
Date published: 2021-04-10
Rated 5 out of 5 by from Consistent, Reliable Tax Preparation Program I've been relying on TurboTax for over 30 years. The program gets better each year and the tax programmers are, somehow, miraculously, able to keep up with the Donkey Dance every year Congress decides that we Americans need to contribute a little more to the Greater Good. My hat's off to Intuit because you help me file the best Income Tax Return. Thanks!
Date published: 2021-04-10
Rated 1 out of 5 by from THE WORST I have been using TurboTax for many years, probably ten, and this was the worst experience I have encountered. Why did TurboTax require returning to the 2019 return so many times this year when it was transferred to the 2020 return? This was very annoying to close the 2020, open the 2019, find the date, close the 2019, rep-open the 2020 only to find that three steps later you had to repeat this. Not to mention that I had to update the 2019 software twice to get this data. Totally ridiculous. The taxes were already filed.
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome.Easy to use Very easy to use. I use turbo tax for my tax return since 2008. I love it
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 1220
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT WAS EASY TO DO AND FAST WILL USE AGAIN IN THEE FUTURE
Date published: 2021-04-10
Rated 1 out of 5 by from This is it, I'm done with TurboTax I have used TurboTax for well over a decade. I have enjoyed the convenience of having previous tax information saved and the ability to automatically pull from financial institutions. But in a time where software is making everything easier, TurboTax's software is making this more and more frustrating every year. I inevitably end up in some endless loop when the software finds something to be corrected, I correct it, then I return to the page where it tells me I need to correct the thing I just corrected. There's no way to get out of it except to ignore the suggestion, which causes my faith in the software and (more importantly) the accuracy of the filing to plummet. And this happens multiple times throughout the filing. For years I have recommended TurboTax to friends and family. But I am sad to say I will find another way to file my taxes in the future.
Date published: 2021-04-10
Rated 4 out of 5 by from First Timer All information and clear and helpful, rarely did I need to seek out answers elsewhere to solve any confusions.
Date published: 2021-04-10
Rated 5 out of 5 by from Fast and easy I've always done mine by hand and by myself. It was never that hard. But since last year Turbo Tax has done it. Couldn't be any faster or easier. Way to go guys.
Date published: 2021-04-10
Rated 5 out of 5 by from Well Done !! The program did an excellent job, I particularly liked having last year's data available. Thanks.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use! Easiest on-line format. Sat down on a Saturday and it was done by dinner!
Date published: 2021-04-10
Rated 3 out of 5 by from kept hitting a "Snag" the program would keep hitting a "Snag" and I would have to reload. I would take three steps forward and then the system display "We hit a Snag" and the spinning wheel would spin and spin with no results. I would have to reload my computer and the Turbtax program would take me back two steps that I would have repeat.
Date published: 2021-04-10
Rated 5 out of 5 by from Consistent, Reliable Tax Preparation Program I've been relying on TurboTax for over 30 years. The program gets better each year and the tax programmers are, somehow, miraculously, able to keep up with the Donkey Dance every year Congress decides that we Americans need to contribute a little more to the Greater Good. My hat's off to Intuit because you help me file the best Income Tax Return. Thanks!
Date published: 2021-04-10
Rated 1 out of 5 by from THE WORST I have been using TurboTax for many years, probably ten, and this was the worst experience I have encountered. Why did TurboTax require returning to the 2019 return so many times this year when it was transferred to the 2020 return? This was very annoying to close the 2020, open the 2019, find the date, close the 2019, rep-open the 2020 only to find that three steps later you had to repeat this. Not to mention that I had to update the 2019 software twice to get this data. Totally ridiculous. The taxes were already filed.
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome.Easy to use Very easy to use. I use turbo tax for my tax return since 2008. I love it
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 1220