TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from State Taxes. Disappointing I used TurboTax Business to file 3 trust returns. I paid extra for the Illinois State Return. What a joke! Turbotax does transfer my information, but when you go to review your return it pops up a bunch of items, shows you where they are on the state return, and expects you to know what to do with zero explanation. For the Federal Returns TT asks you questions to gather the necessary information. But there is nothing like that for the state return. TT just takes your money, and then leaves you to figure out what you're supposed to do. I would have been better off just going to the State website and figuring it out on my own. As best as I can tell, all TT did for me was to autofill some basic fields. Definitely regret paying them a state fee, as it was a total waste of money.
Date published: 2021-05-16
Rated 4 out of 5 by from good good good good////////////////////////////////////////////////////////////////////////////
Date published: 2021-05-16
Rated 5 out of 5 by from awesome The turbo tax program is very easy to use. Anyone do it by following along.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax great product easy to use easy to navigate one stop shop
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great TurboTax helped me feel like a professional tax preparer! Lol... Although they did all the work
Date published: 2021-05-16
Rated 5 out of 5 by from The Best! For years, we used another tax preparation service bc of convenience, but last year the tax professional seemed ill prepared and it was evident in the result of our returns. This year, we decided to take matters into our own hands with Turbo Tax and it was a pleasant experience (I was expecting a migraine). Whenever I had a question or was stumped, I was able to contact a tax expert in under 5min and had an answer and full understanding. I will definitely use TurboTax next year!
Date published: 2021-05-16
Rated 5 out of 5 by from awesome easy to do they give you plenty of information. love it
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is great friendly knowledgable helpful easy to get someone on the phone to answer questions
Date published: 2021-05-16
Rated 5 out of 5 by from Friendliest Tax Experts for all questions! Patient people to work through any questions or issues you may have!!
Date published: 2021-05-16
Rated 5 out of 5 by from Love TurboTax 8th year using TurboTax! Easy to use and fast!!!!!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1220
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from State Taxes. Disappointing I used TurboTax Business to file 3 trust returns. I paid extra for the Illinois State Return. What a joke! Turbotax does transfer my information, but when you go to review your return it pops up a bunch of items, shows you where they are on the state return, and expects you to know what to do with zero explanation. For the Federal Returns TT asks you questions to gather the necessary information. But there is nothing like that for the state return. TT just takes your money, and then leaves you to figure out what you're supposed to do. I would have been better off just going to the State website and figuring it out on my own. As best as I can tell, all TT did for me was to autofill some basic fields. Definitely regret paying them a state fee, as it was a total waste of money.
Date published: 2021-05-16
Rated 4 out of 5 by from good good good good////////////////////////////////////////////////////////////////////////////
Date published: 2021-05-16
Rated 5 out of 5 by from awesome The turbo tax program is very easy to use. Anyone do it by following along.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax great product easy to use easy to navigate one stop shop
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great TurboTax helped me feel like a professional tax preparer! Lol... Although they did all the work
Date published: 2021-05-16
Rated 5 out of 5 by from The Best! For years, we used another tax preparation service bc of convenience, but last year the tax professional seemed ill prepared and it was evident in the result of our returns. This year, we decided to take matters into our own hands with Turbo Tax and it was a pleasant experience (I was expecting a migraine). Whenever I had a question or was stumped, I was able to contact a tax expert in under 5min and had an answer and full understanding. I will definitely use TurboTax next year!
Date published: 2021-05-16
Rated 5 out of 5 by from awesome easy to do they give you plenty of information. love it
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is great friendly knowledgable helpful easy to get someone on the phone to answer questions
Date published: 2021-05-16
Rated 5 out of 5 by from Friendliest Tax Experts for all questions! Patient people to work through any questions or issues you may have!!
Date published: 2021-05-16
Rated 5 out of 5 by from Love TurboTax 8th year using TurboTax! Easy to use and fast!!!!!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1220