TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 3 out of 5 by from Hidden Fees You state that TurboTax is free for a basic form, then at the end it says you owe over $100.00! Then it's hard to go back and fix it, and then you go back and nowhere it says it's free...so you end up paying. Not fair.
Date published: 2021-02-24
Rated 5 out of 5 by from AMAZING Fast and easy i did my return in 20 minutes! Anyone can do this by yourself.
Date published: 2021-02-24
Rated 5 out of 5 by from Heather is A G! The smallest adjustment on my Payer ID was all i needed but this was not possible if it wasnt for Heather! She did some research and made it happen. Thank you ssooo ssoo much. If there is any opportunity to promote this amazing human id say do it!!! All ther Love Benny
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is amazing!!! Turbotax is easy and convenient. I will be using Turbotax from now on.
Date published: 2021-02-24
Rated 4 out of 5 by from Great app Turbo tax is great but kinda expensive on the efile fees
Date published: 2021-02-24
Rated 5 out of 5 by from Thank you Margaret!! I had a call scheduled and no one called. I added a fee for live help. Praise Jesus! Margaret was on the phone in minutes and able to solve my problem. She was very knowledgable and has the warmest personality!
Date published: 2021-02-24
Rated 3 out of 5 by from Average I Am very disappointed that my New York tax forms are not ready, According to what Turbo Tax is telling me. Others are filing their business New York Tax and not having this problem. I had the same problem last year what is going on?. If this continues I may not use this product next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Very Helpful Worked with chat Yazmin and she helped a lot. Quick and Easy
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is user friendly like I said turbo is user friendly,If I can do it anyone can. Easy to follow Instructions If you flub up no big deal it takes you back.Live help is wonderful easy to use.I feel my personal information is protected {5 years no issues}
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy Method of Filing Taxes I found my tax preparation with Turbotax to be the easiest and fastest of any time in the past 5 years. I did not need any assistance from Turbotax experts.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12190
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Hidden Fees You state that TurboTax is free for a basic form, then at the end it says you owe over $100.00! Then it's hard to go back and fix it, and then you go back and nowhere it says it's free...so you end up paying. Not fair.
Date published: 2021-02-24
Rated 5 out of 5 by from AMAZING Fast and easy i did my return in 20 minutes! Anyone can do this by yourself.
Date published: 2021-02-24
Rated 5 out of 5 by from Heather is A G! The smallest adjustment on my Payer ID was all i needed but this was not possible if it wasnt for Heather! She did some research and made it happen. Thank you ssooo ssoo much. If there is any opportunity to promote this amazing human id say do it!!! All ther Love Benny
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is amazing!!! Turbotax is easy and convenient. I will be using Turbotax from now on.
Date published: 2021-02-24
Rated 4 out of 5 by from Great app Turbo tax is great but kinda expensive on the efile fees
Date published: 2021-02-24
Rated 5 out of 5 by from Thank you Margaret!! I had a call scheduled and no one called. I added a fee for live help. Praise Jesus! Margaret was on the phone in minutes and able to solve my problem. She was very knowledgable and has the warmest personality!
Date published: 2021-02-24
Rated 3 out of 5 by from Average I Am very disappointed that my New York tax forms are not ready, According to what Turbo Tax is telling me. Others are filing their business New York Tax and not having this problem. I had the same problem last year what is going on?. If this continues I may not use this product next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Very Helpful Worked with chat Yazmin and she helped a lot. Quick and Easy
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is user friendly like I said turbo is user friendly,If I can do it anyone can. Easy to follow Instructions If you flub up no big deal it takes you back.Live help is wonderful easy to use.I feel my personal information is protected {5 years no issues}
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy Method of Filing Taxes I found my tax preparation with Turbotax to be the easiest and fastest of any time in the past 5 years. I did not need any assistance from Turbotax experts.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12190