TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from ok this soft ware is too complicated for me ill get it done by someone else next year
Date published: 2021-02-23
Rated 4 out of 5 by from Helps me enormously. Helps me enormously. Had some issued getting started but finally figured everything out. Thank you for the Learn buttons.
Date published: 2021-02-23
Rated 5 out of 5 by from Violet of your customer care made this experience Someone must be watching over me...I was blessed to have just had such an incredibly positive and effective customer care experience with TurboTax expert, Ms. Violet! I was feeling uneasy and had concerns about navigating through this recent filing, and needless to say, I was a bit anxious. Violet had my best interests in mind and I could really feel her care genuinely. She was clear in her guidance, had a very calming confident presence and with her very obvious clear knowledge base, stayed with me throughout the filing process. Refund is on the way! THANK YOU Violet for being who you are and doing what you do.
Date published: 2021-02-23
Rated 5 out of 5 by from Hey Seniors - Try Turbo Tax The process was easy to understand, took you by box (i.e. 1 thru 20) easy to understand glided throughout the process. Recommend highly! Hey Seniors Try Out Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great I had some issues with my taxes this year but your advisers were great.
Date published: 2021-02-23
Rated 5 out of 5 by from Wonderful I have been using turbo since I started filing tax of my own. Its convenient from the tip of your fingers in your room, office, work, on vacation, with your ipad, iphone, laptop or computers. Thank you Turbo for making the process so simple and always accurate.
Date published: 2021-02-23
Rated 5 out of 5 by from The best way is turbotax No, it was a easy set so there was no live agent needed
Date published: 2021-02-23
Rated 5 out of 5 by from Very awesome turbotax I really enjoyed this service it gave me different options and if I made a mistake it walked me thru it step by step
Date published: 2021-02-23
Rated 5 out of 5 by from Best Tax Service Turbo Tax is easy to use and best of all it keeps your pertinent information in the system so it is easy to use year after year. Been using this now for 10+ years.
Date published: 2021-02-23
Rated 3 out of 5 by from Incorrect Proceeds When entering Cryptocurrency information it will only allow me to enter 2020 information and will not accept any 2019 information which results in an Incorrect proceeds due to the fact that It did not include any crypto that may have been purchased and hold through 2019.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12189
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from ok this soft ware is too complicated for me ill get it done by someone else next year
Date published: 2021-02-23
Rated 4 out of 5 by from Helps me enormously. Helps me enormously. Had some issued getting started but finally figured everything out. Thank you for the Learn buttons.
Date published: 2021-02-23
Rated 5 out of 5 by from Violet of your customer care made this experience Someone must be watching over me...I was blessed to have just had such an incredibly positive and effective customer care experience with TurboTax expert, Ms. Violet! I was feeling uneasy and had concerns about navigating through this recent filing, and needless to say, I was a bit anxious. Violet had my best interests in mind and I could really feel her care genuinely. She was clear in her guidance, had a very calming confident presence and with her very obvious clear knowledge base, stayed with me throughout the filing process. Refund is on the way! THANK YOU Violet for being who you are and doing what you do.
Date published: 2021-02-23
Rated 5 out of 5 by from Hey Seniors - Try Turbo Tax The process was easy to understand, took you by box (i.e. 1 thru 20) easy to understand glided throughout the process. Recommend highly! Hey Seniors Try Out Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great I had some issues with my taxes this year but your advisers were great.
Date published: 2021-02-23
Rated 5 out of 5 by from Wonderful I have been using turbo since I started filing tax of my own. Its convenient from the tip of your fingers in your room, office, work, on vacation, with your ipad, iphone, laptop or computers. Thank you Turbo for making the process so simple and always accurate.
Date published: 2021-02-23
Rated 5 out of 5 by from The best way is turbotax No, it was a easy set so there was no live agent needed
Date published: 2021-02-23
Rated 5 out of 5 by from Very awesome turbotax I really enjoyed this service it gave me different options and if I made a mistake it walked me thru it step by step
Date published: 2021-02-23
Rated 5 out of 5 by from Best Tax Service Turbo Tax is easy to use and best of all it keeps your pertinent information in the system so it is easy to use year after year. Been using this now for 10+ years.
Date published: 2021-02-23
Rated 3 out of 5 by from Incorrect Proceeds When entering Cryptocurrency information it will only allow me to enter 2020 information and will not accept any 2019 information which results in an Incorrect proceeds due to the fact that It did not include any crypto that may have been purchased and hold through 2019.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12189