TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from good product Great help in filing taxes and would recommend this product to others
Date published: 2021-02-24
Rated 5 out of 5 by from 8th year filing with turbotax When I was younger I would go to one of the three top in person tax companies to get my taxes filed but either 8 or 9 years ago I tried turbo tax because of an injury that made me really prefer not to sit in their chair for an hour or more and deal with a real person. I just wanted it done with as little pain as possible. The next year I was fine and could have easily gone to have someone else do my taxes but turbo tax was easier, faster, and far more convenient. OH! and much cheaper! Less than $100(or free!) vs more than $200... no brainer. I will continue to file with turbo tax. No question. I wrote this review because I thought that after 8 years it was about time I actually gave credit where credit was due. I hate writing reviews but it's far more likely someone will write a bad review than a good one because anger motivates people to lash out... contentment just lets you go on with your day. I thought I should let turbo tax know that I am content!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use love it I've been using Turbo tax for many years and haven't had any problems
Date published: 2021-02-24
Rated 1 out of 5 by from iI expected help and have not gotten it I expected a 40 charge and it went to 125 and then 180. I do not anything but the programs. I read the notes but no one spoke to me
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax was awesome for the first 30 years I use TT is forcing people to use the slow interview method. TT used to have links to entries explaining them...I don't see that this year
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax 7 years in a row and still love it Turbotax is still the easiest tax prep software to use.
Date published: 2021-02-24
Rated 5 out of 5 by from By far the easiest tax return system I've used it for numerous years and I won't go anywhere else. TurboTax is easy and I can do it on my own with confidence
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax 2018 is Awesome Possum!! I paid for the program and was immediatly gratified with the ease of the plug and play program!! I missed my 2016 taxes but was able to purchase this program to handle 2018. Price never been a concern for me!! The ease of the product made it worth while!! Thanks TurboTax!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is easy! First time I have filed taxes, Turbotax made it quick & easy!
Date published: 2021-02-24
Rated 4 out of 5 by from Still a few rough edges after all these years This is either the 8th or 9th time I've used this program, and it continues to make progress simplifying the tax preparation nightmare. Nonetheless, there are still a few rough edges; if you accidentally delete a form or schedule, there's no way to undelete it. Then for some reason the program let me get to the very last step without paying for one of two state returns; I got a cryptic error message. After some querying of their digital assistant, I learned that I couldn't simply pay for it; I had to delete the whole state return and start it over. I'd already downloaded and reviewed the unpaid for return, so if I was a cheat, all I had to do was print it and file that state return on paper and avoid the Turbotax fee. C'mon!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good product Great help in filing taxes and would recommend this product to others
Date published: 2021-02-24
Rated 5 out of 5 by from 8th year filing with turbotax When I was younger I would go to one of the three top in person tax companies to get my taxes filed but either 8 or 9 years ago I tried turbo tax because of an injury that made me really prefer not to sit in their chair for an hour or more and deal with a real person. I just wanted it done with as little pain as possible. The next year I was fine and could have easily gone to have someone else do my taxes but turbo tax was easier, faster, and far more convenient. OH! and much cheaper! Less than $100(or free!) vs more than $200... no brainer. I will continue to file with turbo tax. No question. I wrote this review because I thought that after 8 years it was about time I actually gave credit where credit was due. I hate writing reviews but it's far more likely someone will write a bad review than a good one because anger motivates people to lash out... contentment just lets you go on with your day. I thought I should let turbo tax know that I am content!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use love it I've been using Turbo tax for many years and haven't had any problems
Date published: 2021-02-24
Rated 1 out of 5 by from iI expected help and have not gotten it I expected a 40 charge and it went to 125 and then 180. I do not anything but the programs. I read the notes but no one spoke to me
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax was awesome for the first 30 years I use TT is forcing people to use the slow interview method. TT used to have links to entries explaining them...I don't see that this year
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax 7 years in a row and still love it Turbotax is still the easiest tax prep software to use.
Date published: 2021-02-24
Rated 5 out of 5 by from By far the easiest tax return system I've used it for numerous years and I won't go anywhere else. TurboTax is easy and I can do it on my own with confidence
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax 2018 is Awesome Possum!! I paid for the program and was immediatly gratified with the ease of the plug and play program!! I missed my 2016 taxes but was able to purchase this program to handle 2018. Price never been a concern for me!! The ease of the product made it worth while!! Thanks TurboTax!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is easy! First time I have filed taxes, Turbotax made it quick & easy!
Date published: 2021-02-24
Rated 4 out of 5 by from Still a few rough edges after all these years This is either the 8th or 9th time I've used this program, and it continues to make progress simplifying the tax preparation nightmare. Nonetheless, there are still a few rough edges; if you accidentally delete a form or schedule, there's no way to undelete it. Then for some reason the program let me get to the very last step without paying for one of two state returns; I got a cryptic error message. After some querying of their digital assistant, I learned that I couldn't simply pay for it; I had to delete the whole state return and start it over. I'd already downloaded and reviewed the unpaid for return, so if I was a cheat, all I had to do was print it and file that state return on paper and avoid the Turbotax fee. C'mon!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12183