TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
TCameron73 from
Great experience
I spoke with both a Turbo tax support person and a CPA. Both experiences were very pleasant and helpful.
Date published: 2022-02-27
Rated 2 out of 5 by
Lyn 17 from
Turbo Tax Is Not As It Claims
i needed chat help and it took forever to connect and in between chatting the wait was way too long. Also the site moved from page to page way to slow, i mean several minutes!! Then when checking out i did not get credit for the $30 email discount I was sent and clicked on to take me to the site ! AGAIN, could get no help from chat !!
Date published: 2022-02-27
Rated 5 out of 5 by
Stonewalker from
FAN-FREAKING-TASTIC!!!http://images.turbotax.intui
I actually had fun doing this. My tax professional was great and made it all so easy. The set-up on the computer was simple and efficient. Can't wait to give the government more money next year...Y'all take care
Date published: 2022-02-27
Rated 5 out of 5 by
null from
Great JOB TT Team!
Paying taxes can be stressful. Using TurboTax greatly reduces that stress !
Date published: 2022-02-27
Rated 5 out of 5 by
Taylor1997123 from
Thank you
very easy and very convenient to use. Thank you for your support
Date published: 2022-02-27
Rated 5 out of 5 by
NAS88 from
EASY TO USE
was very easy to use , almost like someone was there telling you what to throughout the entire process
Date published: 2022-02-27
Rated 2 out of 5 by
Zoe O from
Does the job, but charges a lot
I spent too much money filing taxes to give the government more money. Need I say more?
Date published: 2022-02-27
Rated 1 out of 5 by
annoyed212121299988847757 from
Terrible for complicated tax situations
I had 1099-misc's that were not related to business/work. The software was unable to file schedule 1 and forced me to file schedule C. It took a tax expert over an hour to figure out how to make it work and I still ended up owing more than expected.
Date published: 2022-02-27
Rated 5 out of 5 by
Sylvia P from
Absolutely awesome!
Easy to follow instructions. You can click on explanations for subjects you aren't familiar with or you can ask and click on community for more explanations.
Date published: 2022-02-27
Rated 4 out of 5 by
Debi R from
Eh. It's okay, but might be easier next year.
Parts were easy enough. Others not so much. I struggled on the HSA portions and still not sure if i did it right. Also, I'm not sure an inherited retirement account was done correctly.
All TurboTax® Offerings Reviews - Page 12181
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TCameron73 from
Great experience
I spoke with both a Turbo tax support person and a CPA. Both experiences were very pleasant and helpful.
Date published: 2022-02-27
Rated 2 out of 5 by
Lyn 17 from
Turbo Tax Is Not As It Claims
i needed chat help and it took forever to connect and in between chatting the wait was way too long. Also the site moved from page to page way to slow, i mean several minutes!! Then when checking out i did not get credit for the $30 email discount I was sent and clicked on to take me to the site ! AGAIN, could get no help from chat !!
Date published: 2022-02-27
Rated 5 out of 5 by
Stonewalker from
FAN-FREAKING-TASTIC!!!http://images.turbotax.intui
I actually had fun doing this. My tax professional was great and made it all so easy. The set-up on the computer was simple and efficient. Can't wait to give the government more money next year...Y'all take care
Date published: 2022-02-27
Rated 5 out of 5 by
null from
Great JOB TT Team!
Paying taxes can be stressful. Using TurboTax greatly reduces that stress !
Date published: 2022-02-27
Rated 5 out of 5 by
Taylor1997123 from
Thank you
very easy and very convenient to use. Thank you for your support
Date published: 2022-02-27
Rated 5 out of 5 by
NAS88 from
EASY TO USE
was very easy to use , almost like someone was there telling you what to throughout the entire process
Date published: 2022-02-27
Rated 2 out of 5 by
Zoe O from
Does the job, but charges a lot
I spent too much money filing taxes to give the government more money. Need I say more?
Date published: 2022-02-27
Rated 1 out of 5 by
annoyed212121299988847757 from
Terrible for complicated tax situations
I had 1099-misc's that were not related to business/work. The software was unable to file schedule 1 and forced me to file schedule C. It took a tax expert over an hour to figure out how to make it work and I still ended up owing more than expected.
Date published: 2022-02-27
Rated 5 out of 5 by
Sylvia P from
Absolutely awesome!
Easy to follow instructions. You can click on explanations for subjects you aren't familiar with or you can ask and click on community for more explanations.
Date published: 2022-02-27
Rated 4 out of 5 by
Debi R from
Eh. It's okay, but might be easier next year.
Parts were easy enough. Others not so much. I struggled on the HSA portions and still not sure if i did it right. Also, I'm not sure an inherited retirement account was done correctly.
All TurboTax® Offerings Reviews - Page 12181
Date published: 2022-02-27