TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Not the best I have been a turbo tax user for several years now and because my taxes are getting more complex I was going to go To a CPA this year. They solved my need this year with live full service tax completion, so I thought. I assumed I would have a CPA that would be doing my taxes with much more experience than myself. Long story short through much conversation with my financial advisor because my tax professional needed help via me/my advisor. 4 long weeks after my initial conversation I was finally able to file my taxes. Not sure I’ll be using them again.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax did a great job! I couldn't see EXACTLY what I wanted for my Questions. Instead they had Prepared ones which didn't really answer my questions I needed answer's too! Let customers get the questions they need answered!
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service Easy to use Automated import of financial information saves time
Date published: 2021-02-24
Rated 2 out of 5 by from TurboTax was OK Sometimes helpful and easy, other times just difficult and annoying.
Date published: 2021-02-24
Rated 1 out of 5 by from Frustrating experience if there is an issue I had 2 W-2's and the program kept telling me there was an issue with one of them but not giving me details on which one it was. I kept trying to fix an issue for the wrong W-2. Provide specifics on instructions when more than one document is involved. Really frustrating.
Date published: 2021-02-24
Rated 1 out of 5 by from miss leading it say that it is free to file but when i got all the way to the end it charged me $125 out of my taxes and $40 of it was just to pay using my tases in sted of out of pocket...
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is easy and amazing!!! I have been using Turbo Tax for the past 10 years and I love it. It has made it very easy for us and affordable as well.
Date published: 2021-02-24
Rated 1 out of 5 by from This ain't it! Turbo tax says you can "amend" once your forms are accepted, but does not let you amend said forms once they are accepted.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was Super Easy and quick and accurate! I was a bit scared at first but Turbo Tax walked me through my returns step by step and it was easy!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is amazing Savita was great and she knew everything too help me out. I wish too get her again next year!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not the best I have been a turbo tax user for several years now and because my taxes are getting more complex I was going to go To a CPA this year. They solved my need this year with live full service tax completion, so I thought. I assumed I would have a CPA that would be doing my taxes with much more experience than myself. Long story short through much conversation with my financial advisor because my tax professional needed help via me/my advisor. 4 long weeks after my initial conversation I was finally able to file my taxes. Not sure I’ll be using them again.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax did a great job! I couldn't see EXACTLY what I wanted for my Questions. Instead they had Prepared ones which didn't really answer my questions I needed answer's too! Let customers get the questions they need answered!
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service Easy to use Automated import of financial information saves time
Date published: 2021-02-24
Rated 2 out of 5 by from TurboTax was OK Sometimes helpful and easy, other times just difficult and annoying.
Date published: 2021-02-24
Rated 1 out of 5 by from Frustrating experience if there is an issue I had 2 W-2's and the program kept telling me there was an issue with one of them but not giving me details on which one it was. I kept trying to fix an issue for the wrong W-2. Provide specifics on instructions when more than one document is involved. Really frustrating.
Date published: 2021-02-24
Rated 1 out of 5 by from miss leading it say that it is free to file but when i got all the way to the end it charged me $125 out of my taxes and $40 of it was just to pay using my tases in sted of out of pocket...
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is easy and amazing!!! I have been using Turbo Tax for the past 10 years and I love it. It has made it very easy for us and affordable as well.
Date published: 2021-02-24
Rated 1 out of 5 by from This ain't it! Turbo tax says you can "amend" once your forms are accepted, but does not let you amend said forms once they are accepted.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was Super Easy and quick and accurate! I was a bit scared at first but Turbo Tax walked me through my returns step by step and it was easy!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is amazing Savita was great and she knew everything too help me out. I wish too get her again next year!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 12179