TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from fees there is always a fee - like checking the option to have fee taken from tax return charged another fee. Other than than sneaky fees- the process was easy.
Date published: 2022-02-15
Rated 5 out of 5 by from easy and trusted I have used TurboTax for year - and we are a family of five!! We trust them and always have positive results!!
Date published: 2022-02-15
Rated 5 out of 5 by from Amazing Supper easy super fast and it’s free so can’t beat it
Date published: 2022-02-15
Rated 5 out of 5 by from Perfect product and easy to use Outstanding product and very professional product for any user
Date published: 2022-02-15
Rated 4 out of 5 by from Easy I was easy filing my taxes. The only thing I did not like was the chat help. It's not a real chat. It's robot answering the questions. It should not say live chat. Once you have chosen any other option than Simple file it should not still show you at the end about free filing. It's not fee anymore once the person files anything more than Simple and the person is going to want to file their taxes for free. It was very customer friendly. The explanation was good for first timer or non professional tax preparers.
Date published: 2022-02-15
Rated 5 out of 5 by from simple. Easy stuff, you just have to be willing to put in the work and call when you get stuck.
Date published: 2022-02-15
Rated 5 out of 5 by from A great option to get your taxes done yourself As an introvert, I really appreciate Turbotax being easy enough that I can do my own taxes myself in the comfort of my own house (and at a reasonable price). I recommend it to everyone, but it also seems like everyone I know is a fan already too. I just recommend carefully reviewing your information, even if it's repetitive.
Date published: 2022-02-15
Rated 5 out of 5 by from Great way to complete my tax year!! Turbo Tax walked me through each step, form, asking questions along the way, in case I forgot something. It was nice to know I could click on HELP at any time for questions or explanations. There were also several times I could review answers and amounts.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax The experience was trying but with the support of Colleen I was able to complete my return. She is a valued employee as was the original person I talked to.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is awesome and easy to follow Turbo tax is very easy instructions to follow and if you do not understand a situation and need help you may contact them and a representative will call you back shortly to help you.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from fees there is always a fee - like checking the option to have fee taken from tax return charged another fee. Other than than sneaky fees- the process was easy.
Date published: 2022-02-15
Rated 5 out of 5 by from easy and trusted I have used TurboTax for year - and we are a family of five!! We trust them and always have positive results!!
Date published: 2022-02-15
Rated 5 out of 5 by from Amazing Supper easy super fast and it’s free so can’t beat it
Date published: 2022-02-15
Rated 5 out of 5 by from Perfect product and easy to use Outstanding product and very professional product for any user
Date published: 2022-02-15
Rated 4 out of 5 by from Easy I was easy filing my taxes. The only thing I did not like was the chat help. It's not a real chat. It's robot answering the questions. It should not say live chat. Once you have chosen any other option than Simple file it should not still show you at the end about free filing. It's not fee anymore once the person files anything more than Simple and the person is going to want to file their taxes for free. It was very customer friendly. The explanation was good for first timer or non professional tax preparers.
Date published: 2022-02-15
Rated 5 out of 5 by from simple. Easy stuff, you just have to be willing to put in the work and call when you get stuck.
Date published: 2022-02-15
Rated 5 out of 5 by from A great option to get your taxes done yourself As an introvert, I really appreciate Turbotax being easy enough that I can do my own taxes myself in the comfort of my own house (and at a reasonable price). I recommend it to everyone, but it also seems like everyone I know is a fan already too. I just recommend carefully reviewing your information, even if it's repetitive.
Date published: 2022-02-15
Rated 5 out of 5 by from Great way to complete my tax year!! Turbo Tax walked me through each step, form, asking questions along the way, in case I forgot something. It was nice to know I could click on HELP at any time for questions or explanations. There were also several times I could review answers and amounts.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax The experience was trying but with the support of Colleen I was able to complete my return. She is a valued employee as was the original person I talked to.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is awesome and easy to follow Turbo tax is very easy instructions to follow and if you do not understand a situation and need help you may contact them and a representative will call you back shortly to help you.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12177