TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Abe Reles from
The ending steps are muddled
I've used Turbotax for at least my last eight years of Federal and State returns. The entire process is great, except at the very end. I file by mail. I do NOT trust E-filing. Your return disappears into the cloud, and I don't know if they received it or not. The printing instructions and saving to the PC are unclear to me. I'm never sure what goes to the state, and what goes to the Feds? Instructions for printing and saving to the PC are unclear to me. Everything else is great, thanks! I'll continue to be a user.
Date published: 2022-03-12
Rated 2 out of 5 by
CECIL2022 from
FOUND THE SEQUENCE CONFUSING AT TIMES AND THE PROG
THE PROGRAM TITLES WERE NOTUSER FRIENDLY FOR FILLING OUT SCHEDULE E FOR RENTAL PROPERTY AND HAD DIFFICULTY IN GETTING THE E-FILE SELCTION FOR THE FEDERAL RETURN. AND SOME HOW THE ALABAMA STATE FOR GOT ADDED AS A SELECTION. NOT WHAT I BEEN USE TO WITH TURBO TAX. A MAJOR FACTOR THAT HAS ME UPSET IS I COULD NOT TRANSFER THE PROPERTY DATA FROM THE PRIOR YEAR RETURN AND WHEN I TRIED TO OPEN PRIOR YEAR TURBO TAX PROGRAMS THEY ASKED FOR A LICENSE CODE. UPON ENTERING THE LICENSE CODE THE RESPONSE WAS NOT A VALID CODE. I HAVE BEEN USING TURBO FOR A LONG TIME BUT BASED ON THIS YEAR PERFORMANCE I WILL BE LOOKING AT OTHER SOFTWARE.
Date published: 2022-03-12
Rated 5 out of 5 by
MSgt S Gray from
Enjoy using TurboTax
Fairly simple to use and their tax professional assistance was very helpful
Date published: 2022-03-12
Rated 4 out of 5 by
content2 from
Much improved
Much improved from prior years but still not as intuitive as I would like.
Date published: 2022-03-12
Rated 5 out of 5 by
nanaoma from
great help
helpers were great onfp easy to follow thank you so much
Date published: 2022-03-12
Rated 5 out of 5 by
greglan702 from
awesome
Turbo tax is super awesome Very easy to use i love them
Date published: 2022-03-12
Rated 5 out of 5 by
Jhms from
Turbo Tax is awesome!!!
I had the pleasure of working with Turbo Tax ladies. Specialists Frederica, Dominic and expert, Rose. I ALWAYS am impressed with the knowledge and patience that I receive. Thank you so much.
Date published: 2022-03-12
Rated 5 out of 5 by
Toddhadtaxes2do from
Thank You
Easy to use and highly recommended to anyone looking to have your taxes done by an expert!
Date published: 2022-03-12
Rated 5 out of 5 by
Bon Bon1988 from
Turbotax is wonderful!
I love Turbotax. Its so easy! If I can do it, anyone can!
Date published: 2022-03-12
Rated 1 out of 5 by
davdt from
it sucks
every time i efile maryland tax, i'm on the phone for 2 hours. i'm changing services next year. unacceptable
All TurboTax® Offerings Reviews - Page 12174
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Abe Reles from
The ending steps are muddled
I've used Turbotax for at least my last eight years of Federal and State returns. The entire process is great, except at the very end. I file by mail. I do NOT trust E-filing. Your return disappears into the cloud, and I don't know if they received it or not. The printing instructions and saving to the PC are unclear to me. I'm never sure what goes to the state, and what goes to the Feds? Instructions for printing and saving to the PC are unclear to me. Everything else is great, thanks! I'll continue to be a user.
Date published: 2022-03-12
Rated 2 out of 5 by
CECIL2022 from
FOUND THE SEQUENCE CONFUSING AT TIMES AND THE PROG
THE PROGRAM TITLES WERE NOTUSER FRIENDLY FOR FILLING OUT SCHEDULE E FOR RENTAL PROPERTY AND HAD DIFFICULTY IN GETTING THE E-FILE SELCTION FOR THE FEDERAL RETURN. AND SOME HOW THE ALABAMA STATE FOR GOT ADDED AS A SELECTION. NOT WHAT I BEEN USE TO WITH TURBO TAX. A MAJOR FACTOR THAT HAS ME UPSET IS I COULD NOT TRANSFER THE PROPERTY DATA FROM THE PRIOR YEAR RETURN AND WHEN I TRIED TO OPEN PRIOR YEAR TURBO TAX PROGRAMS THEY ASKED FOR A LICENSE CODE. UPON ENTERING THE LICENSE CODE THE RESPONSE WAS NOT A VALID CODE. I HAVE BEEN USING TURBO FOR A LONG TIME BUT BASED ON THIS YEAR PERFORMANCE I WILL BE LOOKING AT OTHER SOFTWARE.
Date published: 2022-03-12
Rated 5 out of 5 by
MSgt S Gray from
Enjoy using TurboTax
Fairly simple to use and their tax professional assistance was very helpful
Date published: 2022-03-12
Rated 4 out of 5 by
content2 from
Much improved
Much improved from prior years but still not as intuitive as I would like.
Date published: 2022-03-12
Rated 5 out of 5 by
nanaoma from
great help
helpers were great onfp easy to follow thank you so much
Date published: 2022-03-12
Rated 5 out of 5 by
greglan702 from
awesome
Turbo tax is super awesome Very easy to use i love them
Date published: 2022-03-12
Rated 5 out of 5 by
Jhms from
Turbo Tax is awesome!!!
I had the pleasure of working with Turbo Tax ladies. Specialists Frederica, Dominic and expert, Rose. I ALWAYS am impressed with the knowledge and patience that I receive. Thank you so much.
Date published: 2022-03-12
Rated 5 out of 5 by
Toddhadtaxes2do from
Thank You
Easy to use and highly recommended to anyone looking to have your taxes done by an expert!
Date published: 2022-03-12
Rated 5 out of 5 by
Bon Bon1988 from
Turbotax is wonderful!
I love Turbotax. Its so easy! If I can do it, anyone can!
Date published: 2022-03-12
Rated 1 out of 5 by
davdt from
it sucks
every time i efile maryland tax, i'm on the phone for 2 hours. i'm changing services next year. unacceptable
All TurboTax® Offerings Reviews - Page 12174
Date published: 2022-03-12