TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Overall great product. Overall great product. I would love Turbo Tax to better explain deltas between year's and forms. Why does it calculate things one way one year and slightly different the next year. Why does it fill out a worksheet one year but not the next. I use Turbo Tax year after year and would prefer more continuity with my previous filing details.
Date published: 2023-02-18
Rated 5 out of 5 by from Smoot and highly professional This is online system is amazing with professional self service automated service.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy and affordable I’ve used TurboTax for many years now. Cheaper than a CPA and I get the same results- no problems filing my taxes!
Date published: 2023-02-18
Rated 3 out of 5 by from makes taxes go away if you're the average person, you owe taxes, but you owe a standard amount, and turbo tax has conveniently calculated their stream lined yes/no system to charge you pretty much exactly the amount you are probably going to get as a return. you dont commit tax crimes by wasting an hour or so on a saturday every february doing their little tax survey. weirdly inconvenient but whatever. im not a criminal.
Date published: 2023-02-18
Rated 5 out of 5 by from Thanks She was very, very helpful. And very efficient!!!!
Date published: 2023-02-18
Rated 1 out of 5 by from Asked to pay "ready to file" false info I was told to make the payment allegedly this was the last step before filing. After I pay, turbotax started asking a bunch of questions that made it difficult to file. I decided to just cancel and get a refund because I felt more comfortable going to my accountant. I was told a refund was not approved and was stuck with turbo tax. This is wrong why do they wait until you pay to tell you there is a lot more info needed?
Date published: 2023-02-18
Rated 3 out of 5 by from It's satisfactory I had questions so used the chat online expert. Not helpful at all. I figured it out on my own
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is great for filing taxes! I am completely satisfied with the product, will keep using it!
Date published: 2023-02-18
Rated 5 out of 5 by from awesome great awesome special. stupendous. .magnificent love
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Is Great! Have been using Turbo Tax for years and love it! I recommend this product to anyone
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Overall great product. Overall great product. I would love Turbo Tax to better explain deltas between year's and forms. Why does it calculate things one way one year and slightly different the next year. Why does it fill out a worksheet one year but not the next. I use Turbo Tax year after year and would prefer more continuity with my previous filing details.
Date published: 2023-02-18
Rated 5 out of 5 by from Smoot and highly professional This is online system is amazing with professional self service automated service.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy and affordable I’ve used TurboTax for many years now. Cheaper than a CPA and I get the same results- no problems filing my taxes!
Date published: 2023-02-18
Rated 3 out of 5 by from makes taxes go away if you're the average person, you owe taxes, but you owe a standard amount, and turbo tax has conveniently calculated their stream lined yes/no system to charge you pretty much exactly the amount you are probably going to get as a return. you dont commit tax crimes by wasting an hour or so on a saturday every february doing their little tax survey. weirdly inconvenient but whatever. im not a criminal.
Date published: 2023-02-18
Rated 5 out of 5 by from Thanks She was very, very helpful. And very efficient!!!!
Date published: 2023-02-18
Rated 1 out of 5 by from Asked to pay "ready to file" false info I was told to make the payment allegedly this was the last step before filing. After I pay, turbotax started asking a bunch of questions that made it difficult to file. I decided to just cancel and get a refund because I felt more comfortable going to my accountant. I was told a refund was not approved and was stuck with turbo tax. This is wrong why do they wait until you pay to tell you there is a lot more info needed?
Date published: 2023-02-18
Rated 3 out of 5 by from It's satisfactory I had questions so used the chat online expert. Not helpful at all. I figured it out on my own
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is great for filing taxes! I am completely satisfied with the product, will keep using it!
Date published: 2023-02-18
Rated 5 out of 5 by from awesome great awesome special. stupendous. .magnificent love
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Is Great! Have been using Turbo Tax for years and love it! I recommend this product to anyone
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12174